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General methodology for the
development/improvement of public policies to
support social innovation (SI) based on the
bottom up approach
ASIS online training
Instructions:
Welcome to this online training. We suggest you
watch videos and read the supporting documents.
This presentation will be a guide to accompany the
videos.
You are welcome to take the quiz after the training.
Video 1:
Explainer
video
VIDEOS:
1. Explainer video (ASIS)
2. About this training, Training content,
Surveying target groups,
Workshop with stakeholders
3. Interview with policy experts (case study)
4. Co-creating the SI strategy,
Dissemination, Conclusion
:
1. Questionnaires (#1 and #2)
2. Workshop methods
3. Interview questions
STRUCTURE OF THIS TRAINING:
ABOUT THIS TRAINING
Short presentation of the content:
In this training we will talk about how best to implement a bottom up
approach that will help create an adequate framework for development
of suitable support policies for SI. We will introduce one way (bottom up)
you can initiate the process of either developing new or improving
existing public policies that support SI.
Video 2: About
this training
TRAINING CONTENT
In this training we will take you step by step through the methodology
that is suggested to most efficiently reach the desired outcome.
Step 1: Conduct the state of the art of SI policies to see which challenges have
already been addressed.
Step 2: Consult target groups with the help of a questionnaire to later propose new
policy orientations, instruments and methods.
Step 3: Organize a workshop with target groups to test most relevant existing
instruments and to create recommendations for new policies.
Step 4: Co-create the SI strategy together with working and target groups.
Step 5: Organise SI schools to support results and transfer outputs as well as to
make proposed strategies well understood by public officials.
Video 2:
Training
content
SURVEYING TARGET GROUPS
A questionnaire is a research instrument that consists of a set of
questions to collect information from respondents.
In our case, we collected information about the current state of
understanding social innovation, needs and challenges of SI ecosystem
and new policy recommendations, instruments and methods in support of
SI.
You can either use a uniformed questionnaire for all the respondents or
prepare a few different ones, according to the target groups you are trying
to get information from. You can use both open and closed questions and
make sure the time used to answer them does not go over 10 minutes. We
prepared 4 different surveys for 4 different target groups – social
innovators, research and academia, policy makers and business
professionals.
Please make sure to look at supporting materials provided in this
section.
Video 2:
Surveying
target groups
We are using interviews as second step to surveying target groups, this gives us
more time with the person and helps us obtain more specific information. Very
important is also to get a sufficient amount of data, so that the survey is
representative.
Surveys are a very ‘flexible’ instrument: they can be used to get information about
participants, to measure their views and attitudes regarding the intervention and to
collect outcome data. Given the importance of surveys, it is imperative to design all
questionnaires with great care and with the help of evaluators.
Our aim here is also to get the first recommendations of SI policies which we will later
on test during the workshop with stakeholders and target groups. Make sure to give
an option of an open question requiring a very specific call to action – in our case:
State one policy recommendation in support of SI.
WORKSHOPS WITH STAKEHOLDERS
Create and organise workshops with target groups to test most relevant
existing instruments and to create recommendations for new policies.
A workshop is a good way to initiate discussions with private sector promoting
organizations like chambers of commerce, business hub, start-up community
etc.
During a workshop take time to explore how far is it possible and desirable to
embed social innovation in wider innovation policy.
What type of workshops and gatherings do we suggest?
World Café, Cross-fertilisation Worshops, Public consultations, Hackathons
etc.
Please make sure to look at supporting materials provided in this
section.
Video 2:
Workshops with
stakeholders
How do we propose you do it? – Group work with predefined stakeholder groups.
Best that it is facilitated.
What would be the objective of these workshops? – Well, to get the input from
Stakeholders based on open, honest and well thought through discussions.
What are the expected results? First, to get target groups’ input for policy
recommendations. Second, to spot anticipated trends, increase SI intelligence and
leverage it to fuel innovation and to formulate evidence-based policies.
What are the potential benefits? Empowering the community and boosting socially
innovative ideas. Boosting systemic changes, improving service delivery and
initiating policy development.
As already mentioned, workshops are a powerful instrument that enable and facilitate
a democratic process to take place where general public is included in the policy
making process.
INTERVIEWS WITH POLICY EXPERTS
An interview is generally a qualitative research technique which involves asking
open-ended questions to converse with respondents and collect elicit data about a
subject. In our methodology we use it to get policy expert involvement and
perspective.
In this section we are proving you with an interview that we conducted with one of the
SI actors in our local environment – a principal of local high school.
Please make sure to look at supporting materials provided in this section.
Video 3:
Interview
COCREATING SOCIAL INNOVATION STRATEGY
WHY?
A shared vision AND framework are needed to improve social innovation ecosystem.
WHAT to include?
Social innovation is a "horizontal theme", similar to ecology or gender equality. So we
need to find a way to steer policies in different sectors: social innovation is typically
present in social services, in the arts, in housing, in food, agriculture, energy, etc. So
many ministries practically overlap in terms of legislation, strategies and implementation
of measures. You need to take an "inter-sectoral" approach when drafting the strategy
document.
Video 4:
Cocreating SI
strategy
HOW to make it happen?
To boost a real change, you need :
- improve cooperation between social innovation key actors,
- better adapt answers to societal challenges,
- acquire new knowledge & skills of public authorities, business support
organisations & sectoral agencies.
- propose new tools and methodologies, AND ALSO
- propose new strategic policies & recommendations to public actors.
It is imperative that all stakeholders stay involved and cocreate this common
document.
Please make sure to look at supporting materials provided in this section.
DISSEMINATION/COMMUNICATION
Bringing research and its outcomes to the attention of a larger audience fosters collaboration and
innovation. Strategic communication and dissemination will help to explain the wider societal relevance of
your efforts, it will build support for future research and innovation funding, ensure uptake of results within
the target groups, and open up potential business opportunities.
Dissemination also helps to increase impact.
Three specific dissemination objectives are:
1/ AWARENESS : It gives great visibility to the outputs of the project
2/ UNDERSTANDING : : It transfers outputs
3/ ACTION : It influences attitudes of decision-makers and encourages people to make decisions or take
concrete actions.
Video 4:
Dissemination
To reach these goals we suggest some actions need to be taken:
- Launch awareness campaign targeting policy makers at national, regional, local
level.
- Organise SI schools to support results and transfer outputs as well as make
proposed strategies well understood by public officials.
The desired outcome of these actions is repositioning the public sector as co-
creators of social innovation solutions.
Some of the results we have been witnessing are:
- Increase in the development of the region,
- Opening of new markets,
- developed market approved ideas,
- growing a culture of SI,
- building open and resilient economy by creating a shared value, AND last but
not least,
- a faster learning curve.
CONCLUSION
We would like to leave you with some inspiring thoughts
from leaders and thinkers from around the world – we
hope with this training we achieved 3 things:
1. We helped to increase your knowledge
2. We encouraged you to change your behaviour and
3. We influenced your attitude and motivated you to
become the change you wish to see in the world.
Video 4:
Conclusion
We end with a few thoughts from world renowned thinkers:
“It will require a majority of global citizens to assume full responsibility for their co-
creative involvement in shaping humanity’s and the planet’s future. To a greater or
lesser extent, we are all designers of this future.” Daniel Wahl
“Never doubt that a small group of thoughtful, committed citizens can change the
world; indeed, it's the only thing that ever has.” Margaret Mead
“You never change things by fighting the existing reality. To change something, build
a new model that makes the existing model obsolete.” R. Buckminster Fuller
“All over the world, social innovation is tackling some of the most pressing problems
facing society today - from fair trade, distance learning, hospices, urban farming and
waste reduction to restorative justice and zero-carbon housing. But most of these are
growing despite, not because of, help from governments.” Geoff Mulgan
Thank you for completing this online
training!
To test your knowledge, please take the
QUIZ!

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Bottom-up approach to SI policy development

  • 1. General methodology for the development/improvement of public policies to support social innovation (SI) based on the bottom up approach ASIS online training
  • 2. Instructions: Welcome to this online training. We suggest you watch videos and read the supporting documents. This presentation will be a guide to accompany the videos. You are welcome to take the quiz after the training. Video 1: Explainer video
  • 3. VIDEOS: 1. Explainer video (ASIS) 2. About this training, Training content, Surveying target groups, Workshop with stakeholders 3. Interview with policy experts (case study) 4. Co-creating the SI strategy, Dissemination, Conclusion : 1. Questionnaires (#1 and #2) 2. Workshop methods 3. Interview questions STRUCTURE OF THIS TRAINING:
  • 4. ABOUT THIS TRAINING Short presentation of the content: In this training we will talk about how best to implement a bottom up approach that will help create an adequate framework for development of suitable support policies for SI. We will introduce one way (bottom up) you can initiate the process of either developing new or improving existing public policies that support SI. Video 2: About this training
  • 5. TRAINING CONTENT In this training we will take you step by step through the methodology that is suggested to most efficiently reach the desired outcome. Step 1: Conduct the state of the art of SI policies to see which challenges have already been addressed. Step 2: Consult target groups with the help of a questionnaire to later propose new policy orientations, instruments and methods. Step 3: Organize a workshop with target groups to test most relevant existing instruments and to create recommendations for new policies. Step 4: Co-create the SI strategy together with working and target groups. Step 5: Organise SI schools to support results and transfer outputs as well as to make proposed strategies well understood by public officials. Video 2: Training content
  • 6. SURVEYING TARGET GROUPS A questionnaire is a research instrument that consists of a set of questions to collect information from respondents. In our case, we collected information about the current state of understanding social innovation, needs and challenges of SI ecosystem and new policy recommendations, instruments and methods in support of SI. You can either use a uniformed questionnaire for all the respondents or prepare a few different ones, according to the target groups you are trying to get information from. You can use both open and closed questions and make sure the time used to answer them does not go over 10 minutes. We prepared 4 different surveys for 4 different target groups – social innovators, research and academia, policy makers and business professionals. Please make sure to look at supporting materials provided in this section. Video 2: Surveying target groups
  • 7. We are using interviews as second step to surveying target groups, this gives us more time with the person and helps us obtain more specific information. Very important is also to get a sufficient amount of data, so that the survey is representative. Surveys are a very ‘flexible’ instrument: they can be used to get information about participants, to measure their views and attitudes regarding the intervention and to collect outcome data. Given the importance of surveys, it is imperative to design all questionnaires with great care and with the help of evaluators. Our aim here is also to get the first recommendations of SI policies which we will later on test during the workshop with stakeholders and target groups. Make sure to give an option of an open question requiring a very specific call to action – in our case: State one policy recommendation in support of SI.
  • 8. WORKSHOPS WITH STAKEHOLDERS Create and organise workshops with target groups to test most relevant existing instruments and to create recommendations for new policies. A workshop is a good way to initiate discussions with private sector promoting organizations like chambers of commerce, business hub, start-up community etc. During a workshop take time to explore how far is it possible and desirable to embed social innovation in wider innovation policy. What type of workshops and gatherings do we suggest? World Café, Cross-fertilisation Worshops, Public consultations, Hackathons etc. Please make sure to look at supporting materials provided in this section. Video 2: Workshops with stakeholders
  • 9. How do we propose you do it? – Group work with predefined stakeholder groups. Best that it is facilitated. What would be the objective of these workshops? – Well, to get the input from Stakeholders based on open, honest and well thought through discussions. What are the expected results? First, to get target groups’ input for policy recommendations. Second, to spot anticipated trends, increase SI intelligence and leverage it to fuel innovation and to formulate evidence-based policies. What are the potential benefits? Empowering the community and boosting socially innovative ideas. Boosting systemic changes, improving service delivery and initiating policy development. As already mentioned, workshops are a powerful instrument that enable and facilitate a democratic process to take place where general public is included in the policy making process.
  • 10. INTERVIEWS WITH POLICY EXPERTS An interview is generally a qualitative research technique which involves asking open-ended questions to converse with respondents and collect elicit data about a subject. In our methodology we use it to get policy expert involvement and perspective. In this section we are proving you with an interview that we conducted with one of the SI actors in our local environment – a principal of local high school. Please make sure to look at supporting materials provided in this section. Video 3: Interview
  • 11. COCREATING SOCIAL INNOVATION STRATEGY WHY? A shared vision AND framework are needed to improve social innovation ecosystem. WHAT to include? Social innovation is a "horizontal theme", similar to ecology or gender equality. So we need to find a way to steer policies in different sectors: social innovation is typically present in social services, in the arts, in housing, in food, agriculture, energy, etc. So many ministries practically overlap in terms of legislation, strategies and implementation of measures. You need to take an "inter-sectoral" approach when drafting the strategy document. Video 4: Cocreating SI strategy
  • 12. HOW to make it happen? To boost a real change, you need : - improve cooperation between social innovation key actors, - better adapt answers to societal challenges, - acquire new knowledge & skills of public authorities, business support organisations & sectoral agencies. - propose new tools and methodologies, AND ALSO - propose new strategic policies & recommendations to public actors. It is imperative that all stakeholders stay involved and cocreate this common document. Please make sure to look at supporting materials provided in this section.
  • 13. DISSEMINATION/COMMUNICATION Bringing research and its outcomes to the attention of a larger audience fosters collaboration and innovation. Strategic communication and dissemination will help to explain the wider societal relevance of your efforts, it will build support for future research and innovation funding, ensure uptake of results within the target groups, and open up potential business opportunities. Dissemination also helps to increase impact. Three specific dissemination objectives are: 1/ AWARENESS : It gives great visibility to the outputs of the project 2/ UNDERSTANDING : : It transfers outputs 3/ ACTION : It influences attitudes of decision-makers and encourages people to make decisions or take concrete actions. Video 4: Dissemination
  • 14. To reach these goals we suggest some actions need to be taken: - Launch awareness campaign targeting policy makers at national, regional, local level. - Organise SI schools to support results and transfer outputs as well as make proposed strategies well understood by public officials. The desired outcome of these actions is repositioning the public sector as co- creators of social innovation solutions. Some of the results we have been witnessing are: - Increase in the development of the region, - Opening of new markets, - developed market approved ideas, - growing a culture of SI, - building open and resilient economy by creating a shared value, AND last but not least, - a faster learning curve.
  • 15. CONCLUSION We would like to leave you with some inspiring thoughts from leaders and thinkers from around the world – we hope with this training we achieved 3 things: 1. We helped to increase your knowledge 2. We encouraged you to change your behaviour and 3. We influenced your attitude and motivated you to become the change you wish to see in the world. Video 4: Conclusion
  • 16. We end with a few thoughts from world renowned thinkers: “It will require a majority of global citizens to assume full responsibility for their co- creative involvement in shaping humanity’s and the planet’s future. To a greater or lesser extent, we are all designers of this future.” Daniel Wahl “Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it's the only thing that ever has.” Margaret Mead “You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.” R. Buckminster Fuller “All over the world, social innovation is tackling some of the most pressing problems facing society today - from fair trade, distance learning, hospices, urban farming and waste reduction to restorative justice and zero-carbon housing. But most of these are growing despite, not because of, help from governments.” Geoff Mulgan
  • 17. Thank you for completing this online training! To test your knowledge, please take the QUIZ!