This document summarizes Apprisia's SAP BPM services. It explains that SAP BPM can automate workflows across internal systems and involve both internal and external users. It then provides examples of SAP BPM solutions for processes like loan management and contract lifecycle management. The benefits of SAP BPM services are listed as automation, improved efficiency, cross-system integration, remote access, and business intelligence. Apprisia's SAP BPM services include pilot implementations, full implementations in stages, and training for clients.