Infusing Creativity & Art in Service Innovation Processes

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Mahmoud ABDELRAHMAN

Presentation on research on infusing creativity and art in service innovation processes.

Business Technology Entertainment & Humor

Infusing Creativity & Art in Service Innovation Processes Mahmoud Abdel-Rahman

Contents Creativity & Evolution of Service Innovation Processes Front End of Service Innovation Through Service Design Service Innovation & Corporate Culture Service Design Toolboxes Art & Service Design

Creativity & Evolution of Service Innovation Processes

Design Inspired Design-inspired Service Innovation

Front End of Service Innovation Through Service Design

Theater Extensive reliance on integrating mechanisms-Improvement through continuous experimentation-Shared responsibilities & encouraged contributions- Continuous striving for authenticity/ integrity-Total immersion into role The director as a facilitator.

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