8. EMPATHY Quadrant
Cultural
• Diversity of culture
• Varied Literacy Ratios
• Joint Family
• Service centric
Perceptional
• Its still a switch for on/off
• Will make me more lazy
• Will increase my electricity bill
• Technology is a friction
Commercial
• Compared to a normal switch
• Not top of mind
• Price sensitive
Functional
• Lack of technical expertise
• Elders and helps cannot operate
• The click of the manual switch is
reassuring
9. USER PERSONAS
• Non tech-savvy
• Mostly home bound
• Restricted Movements &
Forgetful
• Emergency help needed at
times
• Prefer Ease of use /
Assisted use / Health
friendly
ELDERLY PARENTS
HUSBAND & WIFE
CHILDREN
HOUSE HELPS
• Proficiently Tech-
savvy
• Mostly
Working/Travelling
• Busy lifestyle
• Need to be in control
of everything at every
time
• Prefers investment
protection with
Future upgradable
solutions
• Moderately Tech-Savvy
• Active in Studies and
Play
• Mobility within a
geography
• Need entertainment but
need to be monitored &
protected
• Prefers
Entertainment/Safety/Secu
rity
• Not very educated
• Mostly home for limited
durations
• Need to be instructed
and monitored
• Not bothered about
wastage
/efficiency/productivity
• Prefers mostly manual
usage
10. USER PERSONAS
ARCHITECT
DEVELOPER
• High
Influencer/Decision
Maker
• Technology Agnostic
• Prefers to recommend
an aesthethic but
functional solution
• Recommends solutions
that is value for
money to his clients
• Waking up to the Smart
Home needs
• Wants to value add and
differentiate the projects
• Does not prefers investing
in high capex or complex
solutions
• Demands service backed
products
• Prefers easy to deploy
solutions that does not
require any change in
wirings or electrical
ELECTRICIAN
• Not educated or
trained
• Mostly serves in a
particular locality
• Not skilled for any
complex technical job
like programming
• Attends to simple
calls of household
electrical fittings
or faults
SYSTEM INTEGRATOR
• Proficiently Tech-savvy ,
usually with background in
Security/AV/Network system
Integration
• Wants a stable and robust
solution that is easy to
integrate
• Has to deal with clients
that are not aware of
technical intricacies of
the solution
• Needs good margins and
minimal maintenance
solution
12. What is Needed ?
Personalized
Solutions for
individual needs
Easy to use by
every one in
household
Modular &
Scalable
Functional &
Aesthetic
Robust &
Flexible
Easy to
Maintain &
Service
Suited for
Indian
Environment
conditions
Value for
Money
Future Ready &
Backward
compatible
Easy to Plan
& Install
Peace of Mind
Service
backed
14. What all an OSUM Smart Switch can do?
Lighting Automation
On/off
Dimming –
Triac/DALI/Analog/DMX/Tunables
RGB
Climate
Control
FAN
Speed/AC/Heater
Curtain & Door
Lock Control
IR Control
For all IR controlled
functions
AV Control
TV/Set-Top box/Music
system
Security
Integration
Sensors
Switch Level
Protection
In built fuse/Zero Cross
over Protection
Local &
Cloud
Wifi ,Internet
Manual/Touch
/
Scheduling/V
oice/ IFTTT
Scene
Control
16 scenes per
3rd Party
Compatible
Dimmable Drivers/Curtin
Motors/Door Locks
Programmable
App based/OTA
15. Easy to Install & Maintain
Wired Wireless
Robust and Flexible
Wi FiOne Pair
Electrical Wire