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1. 1
Portfolio Contents
Logo Meaning................................................................................... 2
Mission Statement............................................................................. 3
Organization Chart............................................................................ 4
Action Plan....................................................................................... 5
Code of Ethics.................................................................................. 6
Future Plans...................................................................................... 7
Resume and Strategic Plan ................................................................ 8-16
Ngo Thi Xuan Uyen....................................................... 8-10
Vo Tung Thien An......................................................... 11-13
Tran Hong Dao.............................................................. 14-16
Job Description................................................................................. 17-18
Advertisement for Job Opening......................................................... 19
Application Form.............................................................................. 20-21

2. 2
Logo Meaning
Black Swan Hotel
The image of the swan appears in many cultures and each culture this bird
represent different meaning. In Celtic culture, the swan is a sheath of the gods and
a intermediate bird of universe harmony. Moreover, in Greek myth, Zeus turned
into the swan is the expression of desire and love. In addition, the swan also
appears in royal pattern. The elegance, nobility, charm and the meaning of the
swan is an inspiration of our hotel’s logo.
Next, the black swan alluded mysteries, secret, deep desire in us that want to
be expressed and explored while the green shadow brings comfort, intimacy with
nature.
Finally, the “S” letter in “Swan” we take inspiration from the swan shape
and put it in the opposite direction. That means breaking the rules and innovation.

3. 3
Mission Statement
Inspired by an ideas that everyone has different personality, interest
and hobby, all customers are welcome to a whole new style of hotel which
each room has distinct theme and customer can choose their favorite ones.
Moreover, combined with famous tourist destination - Da Nang Beach, we
want to bring comfort and relaxation to customer after their busy and
pressure life. This will maximize satisfaction of customer because they not
only enjoy the trip and hotel’s services, but also excited about the difference
decoration of each room. We believe that with our novelty can bring
inspiration and becomes motivation for their next visit.

4. 4
Organization Chart

5. 5
Action Plan
The general problem: lack of capital.
The specific problem: because of the hotel designed in different themes
for each room so the furniture and decoration for each room must be
different. Therefore, the price of buying single items is more expensive
than the price of buying the large amount of same items.
Solving that problem:
 Loan money from the bank
 Sharing the capital by selling the stock for stockholder
 Popularize the project to attract more investor.
Choosing the best solution:
Sharing the capital by selling the stock for stockholder. When do
this action, we will have the capital for building and operating the hotel.
Starting problem solving program: in the beginning stage of the
project. May 10, 2017
Ending problem solving program: after we getting back the first
revenue: 3 years later – May 10, 2020.

6. 6
Code of Ethics
For each director, manager, officer and employee:
Conduct the company’s business with honesty, integrity and in a
professional manner that protects the reputation of the company.
Build relationships with customers, suppliers and behave employees with
respect and dignity while conducting company business.
Comply with legal requirements and company policy and procedures.
Avoid any activities that could involve or lead to involvement in any
unlawful practice or any harm to the Company’s reputation or image.
It is our policy to conduct our business in an environmentally responsible
way that minimizes environmental impacts:
- Our hotel has at least three environmentally friendly features in the rooms
(e.g. bedding, bath linen or paper).
- Our hotel use eco-labeled welcome products
- Our hotel buys and promotes local food products
- Our hotel uses energy-saving bulbs for their 24-hour lighting
Managers ensure all their employees are aware of this policy and their
responsibilities to act in accordance with its standards and that failure to do so will
be viewed as a serious disciplinary issue.

7. 7
Future Plans
Our hotel will not stop developing in the future. After we make our first
profits, we will renovate our hotel in these ways: upgrade equipment and
technology support devices in order to bring comfort and peace of mind for
customer. After several years of operation, we will have received comments and
valuable input from customers. In order to respond to all those things, we'll update
the newest room themes and supply all the equipment that customers want
Moreover, we’ll develop new projects in the future. We’ll start building the
second branch in Nha Trang where there is a larger area near the sea along with
distinctive services and programs such as: luxury yacht with many services for
customer, create event and party on holiday. This place will be an ideal place for
tourists and foreigners. This will be the largest hotel in Viet Nam.

8. 8
Résumé
Ngo Thi Xuan Uyen
601/1 Cach Mang Thang Tam Street
Ho Chi Minh City. Vietnam
0903-136-402
uyensu93@gmail.com
OBJECTIVE:obtain an the Chief Executive Officer of 5 stars hotel in Tourism
Industry
EDUCATION:
Bachelor of Business Management
Keuka College, Ho Chi Minh City, Vietnam
Expected Graduation: 2016
International Business, Melior Business School, 97 Nguyen Van TroiStreet,
HCMC, Vietnam
31/10/2011 – 31/06/2012
Complete Principle of Marketing, Economic, Fundamental of Management,
Fundamental of Accounting
RELATED EXPERIENCE:
Member of Event Club
Melior Business School, 97 Nguyen Van Troi Street, HCMC, Vietnam

9. 9
20/11/2011-31/06/2012
Event Manager of ITEC Music Club
International Training and Education Center, 227 Nguyen Van Cu, HCMC,
Vietnam
10/03/2013 - 14/4/2014
SKILLS:
Computer skills: Fluent in Microsoft Work, Power Point, Photo Scape
Communication skills: public speaking, good listener
Good at writing skill
Teambuilding: good team spirit, can work with a big group
Leadership: make a plan, divide for all members as a group and motivate them to
finish their work on time

10. 10
Strategic Planning
Now:
_ Ungraduated Student
_ Lack of experience
How to reach the goals:
_ Graduate from the University Program with the average GPA: 3.0 - 4.0
_ Having the 3 or years of experiences in Tourism industry
_ Going aboard to get the Master Degree and C.E.O
_ Having connections with some corporations to make them become the
partnership for hotel
_ Understanding the local culture
_ Getting the information of customers and staffs
Goals:
_ Establish the 5 stars hotel in Da Nang, Vietnam
_ Manage the hotel’s structure well
_ Create the friendly working environment for employees.

11. 11
Résumé
Vo Tung Thien An
299/23 Ly Thuong Kiet, Ward 15, District 11
Ho Chi Minh City
0909610662
anvo92@gmail.com
OBJECTIVE:to obtain success in the position of hotel’s human resource
manager.
EDUCATION:
Bachelor of Business management ( undergraduate).
KeuKa College, College of Natural Sciences, HCM City.
2013
RELATED EXPERIENCE:
Skill:
Fluent in English
Computer skills:
- Can use Microsoft Office and Power Point.
- Can use Email and Internet.
Observation and Listening
- Can learn from observing other colleagues.
- Observe and analyses problems.
Organization skills:
- Organize Business gathering.
- Planning schedule.

12. 12
- Arrange time.
Communication
- Public speaking training. (2012)
Driver’s license.
WORK EXPERIENCE
Sponsor, Oriflame Company ( Multi Level Marketing Company of Cosmetic)
(from 2009-2010), Nguyen Van Troi Street, District Phu Nhuan.
- Organizing Marketing activities for contributors.
ACTIVITIES
Volunteer of Green Summer Team, HCMC (2012).
Member of Artistic Club in High School.

13. 13
Strategic Planning
Now:
Student of KeuKa College
How to reach the goals:
- Earn a bachelor’s degree: Study business administration, improve more
Psychology and English or another popular foreign language.
- Searching internships or summer work in human resource areas.
- Find work in a human resources department: use connections from your
college, internship or search general job listings for open positions.
- Gain management experience during working time (learn about recruitment,
compensation, negotiation, training and employee welfare).
Goal:
Apply for human resources manager positions.

14. 14
Résumé
Tran Hong Dao
817/14 Lac Long Quan Street
Tan Binh District, HCMC
0126-977-9725
daotran92@gmail.com
OBJECTIVE: To obtain a position in Marketing Department
EDUCATION:
International Business
ITEC University, HCMC, Vietnam
Undergraduate (expected graduation 2016)
SKILLS:
Understanding the market and customer 2013
Principles of Marketing and International Marketing, ITEC University
Communication and Organizing 3/2013
Public Speaking, ITEC University
Enable to working in new environment 8/2012
Orientation week, ITEC University

15. 15
Fluent in using Microsoft Office 2010
Computer certificate
Nguyen Chi Thanh high school, HCMC
WORK EXPERIENCE:
Waitress and make drinks, Xua & Nay café, Hoc Mon, HCMC 2009-Now
ACTIVITIES:
Contributions to Help People Suffering from Floods in Central,
Thanh Nien Newspaper office, HCMC. 10/2013
ITEC Voice in ITEC University, HCMC. 1/2013
Terry Fox, Run for Charity, HCMC. 11/1012
Orientation Week in ITEC University, HCMC. 8/2012

16. 16
Strategic Planning
Now
 Ungraduated Student
 Lack experiences and capital
Goals
 Get Bachelor of Marketing
 Have real experiences in Hotel Management
 Raise money to establish hotel
How to reach goals
 Graduate the University, get Bachelor’s Degree in International Business
 Register Marketing Course
 Research information and find a job in Marketing area or hospitality sector
 Participate some events, meetings and exhibitions about investment and
development, constructions and facilities to find partner that relate to
hospitality sector
 Ask for capital from bank

17. 17
Job Description
Job identification:
Job title: Financial manager.
Job status: Non-exempt
Date: May, 10th, 2014
Who: For Human Resource Manager
Salary range: $2000 - $4000
Job summary:
Understanding what resources are available by looking at the net worth and cash
flow of a company.
Reports financial status by preparing and analyzing financial plans, forecasts, and
reports.
Responsibilities and duties:
 Collating, preparing and interpreting reports, budgets, accounts,
commentaries and financial statements.
 Undertaking strategic analysis and assisting with strategic planning.
 Producing long-term business plans
 Undertaking research into pricing, competitors and factors affecting
performance
 Controlling income, cash flow and expenditure
 Managing budgets
 Developing and managing financial systems/models
 Carrying out business modelling and risk assessments
 Supervising staff
 Liaising with managerial staff and other colleagues.

18. 18
Authority:
Provide financial report for president, vice president and other functional
departments of organization
Collecting financial report daily from the accountants
Education:
Communication skills, self-motivation, commercial awareness, initiative and the
ability to work as part of a team.
Problem-solving, analytical, technical, IT and numerical abilities are crucial.
Language skills: English: IELTS 6.0 or TOEFT iBT 80
Mathematical skills: Calculus I, II and III, linear algebra, probability and statistics,
and differential equations
Working condition:
Work indoors office
Work full-time in a regular Monday through Friday work week
Job specification:
Personality: Careful, meticulous, accurate appraisal, honest, having team spirit

19. 19
VACANCY ANNOUNCEMENT
 Position: Financial Manager
 Requirements:
 Bachelor’s Degree in Accounting or Finance
 At least 3/4 years experience in accounting or financial reporting area in a
hotel
 Can work with 100+ employees
 Benefits:
 Long term associations
 High salary + reward
 10 paid holidays/years
 Friendly working environment
 Insurance
 Interested candidates to send resume by email to Mss Thien An:
anvo92@gmail.com

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