1. Address: 56b, Damascus st., EL-Mohandessin, Giza – Egypt
Phone : (202) 33385015
Mobile:(+2) 01008160824 / 01011422871
E-mail : Amrdiaa22@gmail.com
Amr Diaa Mohamed Rashad
Personal Information
 Military status : completed
 Date of birth : 22 / 05 / 1986
 Place of Birth : Dokki - Giza
 Marital state : Engaged
Objective
Seeking a job opportunity in a reputable Company to utilize and develop my
Interpersonal, analytical and technical skills.
Education
Faculty of Business Administration, Akhbar El Yom Academy ,6th October
General Secondary Education Certificate (Art domain)
Manar Islamic Language School (2002).
Training Courses
 Master selling skills.
 Customer segmenting.
 Negotiation skills
 Effective communication skills
 Effective Time Management
 Stress management
 Strategic Thinking
 Writing Skills
Career experience

2. 1- IGI- Real Estate ( Ashgar City- Gardenia- Gardenia Springs)
Job Post: Senior Property Consultant ( Nov.2014 to Present)
Responsibilities:
- Customer calls and interviews for company products.
- Following up on the customers need and assure their satisfaction.
- Clients segmenting and filtering to specify who is qualified.
- Measure customer satisfaction
2- Assets For Development (Swani North Coast & Swani Ain Sokhna)
Job Post: Senior Property Consultant (Dec.2013 to Nov.2014)
Responsibilities:
- Customer calls and interviews for company products.
- Following up on the customers need and assure their satisfaction.
- Clients segmenting and filtering to specify who is qualified.
- Measure customer satisfaction.
3- Amer Group Commercials/Leasing department
Job Post: Sales Representative (Nov. 2012 to Nov. 2013)
Responsibilities:
- Customer calls and interviews for company products (Apartments, villas, stores).
- Completion of deals till final disposition and possession.
- Clients segmenting and filtering to specify who is qualified to complete the deal
and afford payment based on financial analysis.
- Reply customers’ inquiries and attend request locations visit.
4- Emaar Misr ( UTC- Marassi North coast - Mivida )
Job Post: Customer Service Executive (2009 - to April 2011)
Responsibilities:
- Customer calls and interviews for company products (Apartments, villas, stores).
- Completion of deals till final disposition and possession.
- Clients segmenting and filtering to specify who is qualified to complete the deal and
afford payment based on financial analysis.
- Reply customers’ inquiries and attend request locations visit.
Projects/Achievement:
1. ( UTC- Marassi North coast - Mivida )
Wasla Contact Center (2007 - 2009)
Sales Executive
Omneyat - net one
 Calling American and Canada citizens and Arabs who leave there to sell international
lines

3.  Assure that the purchasing phase is going on the right track
Raya Contact Center ( 2006 - 2007)
Mercedes & Chrysler - Kharafy Group( Customer Service Representative)
 Handling incoming and outgoing customers inquiries
 Resolve customer complaints
 Languages
English Excellent Command
Computer Skills and Courses
Software Windows XP/ 7 – Office 2007/2010
Hobbies
Ping pong, football
References References furnished upon request