DA NANG E-GOVERNMENT PILOT SMART APPLICATIONS MASTER PLAN OF SMART CITY

1. 1
DA NANG - SMART CITY
Mr Tran Ngoc Thach
Vice Director of Department of Information and
Communications of Da Nang
Tel: +84911212888
Email: thachtn@danang.gov.vn

2. 2
PILOT SMART APPLICATIONS
CONTENTS
1. DA NANG E-GOVERNMENT
2.
MASTER PLAN OF SMART CITY3.

3. 1. DA NANG OVERVIEW
3

4. GRDP 2018
3.159 billion USD
76 shopping
centers and
supermarkets
Land area
1,285 km2
Population
1.08 million
29
hospitals
Coast line
70 km
4
302
convenience
stores

5. Tourism and high quality services associated with real
estate and resorts
Seaports and airports associated with logistics services
High-tech industry associated with smart city and start-
ups
Information technology industry associated with digital
economy
High-tech agricultural and fishery products
Tourism
and
high-
quality
services
High-
tech
Industry
Marine
Econo
my
“To develop Da Nang into a major ecological and smart
city, a center of entrepreneurship, innovation, and a
coastal city worth living in Asia.”
THREE MAIN PILLARS
FIVE KEY DEVELOPMENT SECTORS
VISION 2045
5

6. 1. DA NANG E-GOVERNMENT
6

7. 7
NGSP
HTTT của các Bộ, ban ngành, Các
HTTT ngoài CQNN
Các tỉnh thành phố
khác
Hệ thống thông tin CQĐT Thành phố Đà Nẵng
• In 2010, issue of e-Government Architecture
Framework of Da Nang based on The Open
Group Architecture Framework (TOGAP)
• In 2015 and 2018, the Da Nang e-Government
Architecture Framework was revised according
to the actual situation and adapting to Viet Nam
Architecture Framework

8. 8
Data Center (TIER III, 150TB) MAN Network (400 km cable)
IT Training CenterCall center (100 reception desks)
Public Wifi (430 access points)

9. 9
One stop
shop
Document
Management
Email HRM
Feedback
Application
People and
Household
Management
Elearning
Public Tree
Managment
Citizen
database
Enterprise risk
management
Food safety
management
Centralized model following Service-Oriented Architecture

10. 10
Household Database
Citizen Database
GIS Database
Enterprise Database

11. 11
80
Datasets in
administration, business,
education, transport,
health, food safety,...
Web, SMS,
Zalo, API

12. 12
0
2000
4000
6000
8000
10000
2016 2017 2018
5084
8064 89520
118
173
Number of citizen complaints
Processed Not processed

13. 2. PILOT SMART APPLICATIONS
13

14. 14
In 2014, approved the roadmap of building smart
city in Da Nang (advised by IBM Corporation)
1. Intelligent Traffic System
2. Smart Water System
3. Smart Drainage System
4. Hygiene and Food Safety
5. Connected City

15. 15
Center of traffic monitoring and control
 150 monitoring cameras
 9 speed measurement devices
 Sanction traffic violations through traffic monitoring cameras

16. 16
System of security monitoring cameras
 1.800 cameras invested by local
governments, monitored by Da Nang Public
Security Authority
 25.000 cameras invested by organizations
and citizens
Center of Monitoring and Command

17. 17
 Monitor, collect and analyze real-time parameters of the supply water sample at Cau Do
Water Plant (eg, turbidity, salinity, conductivity, pH, chlorine levels...)

18. 18
 Monitor, collect and analyze real-time parameters of the water sample at
5 lakes (COD, DO, NH4, TSS, pH)

19. 19
 Elaboration of database of restaurants
and factories certified for food safety
(antoanthucpham.danang.gov.vn)
 Searching via website, SMS, Zalo,...

20. 20
Hospital management software Electronic medial records
Online registration for medical treatment

21. 21
Educational database and electronic education records

22. 22
Chatbot for tourismChatbot for public service information

23. 23
Kuuho mobile app: Emergercy, Help, Feedback Give-and-Take mobile app

24. 24
• 1st place: Vietnam ICT Index in 11 consecutive years (2009-2019)
• Outstanding prize in the Digital Divide Category for WeGo Awards 2014
• First prize in Public Sector Category of the ASEAN ICT Award 2015
• ASOCIO Smart city Award 2019

25. 3. MASTER PLAN OF SMART CITY
25

26. 26
26
 Intelligent Operation Center
 Public services
 Open Data
 Smart Public Lighting
 Smart Water Management
 Smart Waste Management
 Smart Education
 Smart Healthcare
 Food Hygiene and Safety
 Safety and Emergency
services
 Disaster Prevention
 Smart
Transporation
 Smart citizen
 Smart Tourism
 Smart Commerce
 Smart Agriculture
Da Nang Smart City Architecture Framework
issued in January 2018

27. 27
By 2020:
Smart Infrastructure,
Platform and Data
By 2025
Smart Applications
By 2030
Smart Community
Applications
By 2030, Da Nang city becomes a smart city and connect synchronously to the
network of smart cities in Viet Nam and ASEAN region
• Expand the MAN Network and upgrade
Data Center
• Establish the Intelligent Operation Center
• Complete the traffic monitoring system
and environment monitoring system
• Standardize and complete the bases
databases, build data sharing platform,
complete the Open Data Portal
• Complete electronic medial records and
educational records
• Piloting a smart city model in Lien Chieu
District
Da Nang Smart City Master Plan issued in December 2018
• Complete the Intelligent Operation Center
• Deploying cloud computing and other new
technologies to Da Nang Data Center
• Establish the food traceability system
• Complete specialized databases and the
data sharing and analytic platform
• Complete Smart travel card, smart school,
smart hospital
• Expand smart city model in other districts
and urban areas
• With the diverse, widespread ICT
infrastructure and the data warehouse
obtained during the earlier phases as the
main driving forces to promote data-based
innovative entrepreneurship; new
technologies (machine learning, artificial
intelligence, virtual reality...) are applied
deeply to support authorities, businesses
and citizens to improve management and
administration efficiency, streamline
apparatus, improve competitiveness and
create new motivation for development

28. 28
28
APPLICATION
Upgrading
MAN network
2019
DATABASE
ICT
INFRASTRUCTURE
2020 2021 2025
Upgrading DC
Wireless MANIntelligent Operation
Center
Upgrading eGov
platform
Integration and sharing
data plaform
Smart data analytics
platform
Land
Urban spatial
databaseCitizen
Enterprise
Household Data warehouse
Online public
services
Intelligent Tourism
Center
Pilot Smart District
Smart tourism
card
2022 2023 2024
Tourism
database
KPI
Virtual reality
tourism
Intelligent
Transportation Center
Transporation
database
Transport
Information Portal
Smart
parking
Environment
Monitoring Center
Education
database
Health
database
Electronic
hospital
Smart
hospital
Smart shool
Telemedicine
Security Monitoring
Center
Water supply
monitoring
Drainage monitoring
Boat monitoring
Forest monitoring
Public tree
monitoring
Online payment Data Service
Portal
Fire alarm system
Food origin
Food safety
database
E-learning
Smart public lighitng
Waste
management
53
PROJECTS

29. 29
No Project
Budget
(Million USD)
1 Intelligent Operation Center 10
2 Upgrading Da Nang Data Center 6
3 Wireless MAN network 1,5
4 Data warehouse and smart data analytics 1,5
5 Urban spatial data infrastructure on GIS 0,8
6 Intelligent traffic management 25
7 Environment monitoring system 5
8 Security monitoring system 1
9 Tourism monitoring system 0,8
10 Smart public lighting system 0,5
11 Pilot smart district model at Lien Chieu District 1,8

30. 30
Multi- Partners
Multi- Applications
Organizations Citizens
One Platform One Infrastructure
One Policy

31. 31
Mr Tran Ngoc Thach
Vice Director of Department of Information and
Communications of Da Nang
Tel: +84911212888
Email: thachtn@danang.gov.vn