ALAN KURIAN SABU

1. DECISION MAKING
IN LEADERSHIP
ALAN KURIAN SABU

2. DECISION MAKING
“Efficient decision-making involves a series of steps that
require the input of information at different stages of the
process, as well as a process for feedback”.
(Baker et al. 2001)
Thought process of selecting a logical choice from the
the available options.

3. Decisions
• Made up of a composite of information,
data, facts and belief.
• Data by itself does not constitute useful
information unless it is analyzed and
processed.

4. LEADERSHIP
AND DECISION
MAKING
 According to Patterson, Grenny, McMillan and Switzler
1. Command
2. Collaborative
3. Consensus
4. Convenience

5. Great Leaders are
Great Decision-Makers
Emotional Intelligence
Emotional Self-Control and Decision Making
Managing Uncertainty and Choices
Limit Your Choices
Trusting Your Intuition

6. TYPES OF
DECISIONS
Programmed And Non- Programmed
Routine And Strategic
Tactical And Operational
Organisational And Personal
Major And Minor
Individual And Group

7. Applying
Ethics to
Decision
Making
 Keeping promises
 Not being deceitful
 Treating others as they wish to be treated
 Not blaming others
 Making informed decisions without favouritism
 Working to make the work or organizational
environment better
 Operating within the law
 Minimizing hardships and helping others when
possible

8. Decision-making Process
• Define the problem
• Determine the requirements that the solution to the problem
must meet
• Establish goals that solving the problem should accomplish
• Identify the alternatives that will solve the problem
• Develop valuation criteria based on the problems
• Select a decision making tool
• Apply the tool to select a preferred alternative
Check the answer to make sure it solves the problem

10. Decision-
making
Shortcuts
Using a Heuristic
 Applying a rule of thumb or an approximation
as a shortcut to decision making.
Anchoring
 Unconsciously giving disproportionate weight
to the first information available.
Adopting a Psychological Set
 The tendency to rely on a rigid strategy or
approach when solving a problem.
Perception (Personal Bias)
 The unique way each person defines stimuli,
depending on the influence of past experiences
and the person’s present needs and personality.

11. What Can
Prevent
Effective
Decision-
Making?
1. Not Enough Information
2. Too Much Information
3. Too Many People
4. Vested Interests
5. Emotional Attachments