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BRAND MANAGEMENT
UNIT 1
Versatile Business School, Egmore, Chennai - 600 008
BRAND
 A Brand is a name, term, sign, symbol or design or a combination
of them, which is intended to identify the goals or services of one
seller or another seller and differentiate them from other
manufacturers
 The American Marketing Association defines ‘brand’ as “a name,
term, design, symbol, or any other feature that identifies one
seller's good or service as distinct from those of other sellers…A
brand may identify one item, a family of items, or all items of that
seller.”
Versatile Business School, Egmore, Chennai - 600 008
BRANDS..
Versatile Business School, Egmore, Chennai - 600 008
ELEMENTS OF A BRAND
 Name
 Logo
 Tagline or
catchphrase
 Graphics
 Shapes
 Colors
 Sounds
 Scents
 Tastes
 Movement
Versatile Business School, Egmore, Chennai - 600 008
Lamborghini has
trademarked the upward
motion of its car doors.
shape of the Coca-
Cola bottle or the
Volkswagen Beetle
FEATURES OF A BRAND
 A brand has physical qualities
 A brand has its own personality
 A brand has its own culture
 A brand is a relationship
Versatile Business School, Egmore, Chennai - 600 008
Brand personality is a set of
human characteristics that are
attributed to a brand name. A
brand personality is something to
which the consumer can relate; an
effective brand increases its brand
equity by having a consistent set
of traits that a specific consumer
segment enjoys. like sincerity,
excitement, competence,
sophistication, and ruggedness.
CULTURE: The inherent DNA of
the brand and its values that
governs every brand experience,
brand expression, interaction
with the customers, employees,
and other stakeholders of the
company along with every touch
point.
RELATIONSHIP: Branding helps
marketer to build and maintain a
long term relationship with the
customers. Brand Loyalty
FUNCTIONS OF A BRAND
 Identification
 Practicality
 Guarantee
 Optimization
 Continuity
 Characterization
 Ethics
Versatile Business School, Egmore, Chennai - 600 008
brand is clearly seen and recognized
reduce the perceived risk irrespective of the place
and time of purchase and consumption.
reduce the perceived risk by offering the best product against the
lowest total cost of ownership, the best solution in its category.
Continuity is an emotional satisfaction function created by
brand intimacy over a long period of time due to loyalty.
emotional satisfaction function towards the brand responsibility
related to its stakeholders and environment.
BRAND MARK
 The brand mark is a
design element, such as
a symbol (e.g., Nike
swoosh ), logo (e.g.,
Yahoo! graphic), a
character (e.g., Keebler
elves) or even a sound
(e.g., Intel inside sound),
that provides visual or
auditory recognition for
Aspect or element (such as color,
design, picture, symbol, typeface) of a
brand that cannot be expressed in
words.
Versatile Business School, Egmore, Chennai - 600 008
TRADE MARK
 It is a brand or a part of brand which is given legal protection
because it is capable of exclusive appropriation.
 The official definition of a trademark is “any word, name,
symbol or device including, but not limited to, a distinctive
package or container of any kind, or any combination of
these, used by a person to identify and distinguish the goods
of that person, including a unique product, from those
manufactured or sold by others, and to indicate the source of
the goods, even if that source is unknown.”
Versatile Business School, Egmore, Chennai - 600 008
TRADE MARK EXAMPLES
 Company slogan or catchphrase
Examples:
“Built Ford Tough", (federal registration # 2202980)
“Just Do It”, (federal registration # 1875307)
 A Company or brand name
Example:
 Ford, federal registration # 0643185
 Product or service name
Example:
 Amazon’s Kindle, federal registration # 3694267
 Domain name
Example:
 Amazon.com, federal registration # 2078496
Versatile Business School, Egmore, Chennai - 600 008
TRADE MARK EXAMPLES
 A device
 Shape. Example:
 Coca Cola bottle, federal registration # 1057884
 Color. Example:
 Canary yellow Post-Its, federal registration # 2390667
 Sound. Example:
 NBC chimes, federal registration # 0916522
 Smell. Example:
 Peppermint scent on file folders, federal registration # 3140700
 Touch. Example:
 Leather texture wrapping around wine bottle, federal registration #
Versatile Business School, Egmore, Chennai - 600 008
TYPES OF BRANDS
TYPES
OF
BRAND
S
PERSONAL
BRAND
INDIVIDUAL
BRAND
FAMILY
BRAND
Versatile Business School, Egmore, Chennai - 600 008
PERSONAL BRAND
 The personal brand attached with
individual personality
 It explains the character of the particular
popular celebrity
 For example: Abdul Kalam
Versatile Business School, Egmore, Chennai - 600 008
INDIVIDUAL BRAND
 Individual branding, also
called individual product
branding or multi branding, is the
marketing strategy of giving
each product in a portfolio its own
unique brand name
 This facilitates the positioning of
each product, by allowing a firm to
position its brands differently.
Versatile Business School, Egmore, Chennai - 600 008
giving
product
FAMILY BRANDING
 Family branding is a marketing
strategy that involves selling
several related products under
one brand name. Family
branding is also known
as umbrella branding.
 It contrasts with individual
product branding, in which each
product in a portfolio is given a
unique brand name and identity.
Versatile Business School, Egmore, Chennai - 600 008
OTHER BRAND
NAMES:
4. Corporate Name:
Godrej
5. Alpha Numeric
Names: Machines,
Computer,
Automobile etc
SELECTING A BRAND NAME
 Initialism
 Descriptive
 Alliteration and
rhyme
 Evocative
 Foreign word
 Founders name
 Geography
 Personification
Versatile Business School, Egmore, Chennai - 600 008
Remindfull
Selecting a Brand:
A Brand name should basically possess qualites of
distinctiveness. That is, it should be SHORT,
NOTICEABLE, IMPRESSIVE, EASY-TO-REMEMBER
and should sand out among a host of competing name
BRAND MANAGMEMENT PROCESS
Identifying and establishing
brand positioning
Plan and implementing
Brand marketing
Measure and interpret
brand
Grow and sustain brand
EQUITY
Versatile Business School, Egmore, Chennai - 600 008
1 Mental Map
2 Points of difference
3 Points of parity
4 Core Brand Associations
5 Brand Mantra
6 Frame of reference
KEY CONCEPTS
1 Mixing and matching of brand elements
2 Integrating brand marketing activities
3 Leveraging Secondary Associations
1 Brand Audit
2 Brand tracking studies
3 Brand Value chain
4 Brand Equity Measurement System
1 Defining the brand Architecture
2 Managing Brand Equity over time
3 Managing Brand Equity over Geographic
boundaries, Market segments and Cultures
Brand Management is the
function of marketing
techniques to a specific
product, product line, or
brand. It seeks to increase
the product’s perceived
value to the customer and
thereby increase brand
franchise and brand equity.

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1 brand management

  • 1. BRAND MANAGEMENT UNIT 1 Versatile Business School, Egmore, Chennai - 600 008
  • 2. BRAND  A Brand is a name, term, sign, symbol or design or a combination of them, which is intended to identify the goals or services of one seller or another seller and differentiate them from other manufacturers  The American Marketing Association defines ‘brand’ as “a name, term, design, symbol, or any other feature that identifies one seller's good or service as distinct from those of other sellers…A brand may identify one item, a family of items, or all items of that seller.” Versatile Business School, Egmore, Chennai - 600 008
  • 3. BRANDS.. Versatile Business School, Egmore, Chennai - 600 008
  • 4. ELEMENTS OF A BRAND  Name  Logo  Tagline or catchphrase  Graphics  Shapes  Colors  Sounds  Scents  Tastes  Movement Versatile Business School, Egmore, Chennai - 600 008 Lamborghini has trademarked the upward motion of its car doors. shape of the Coca- Cola bottle or the Volkswagen Beetle
  • 5. FEATURES OF A BRAND  A brand has physical qualities  A brand has its own personality  A brand has its own culture  A brand is a relationship Versatile Business School, Egmore, Chennai - 600 008 Brand personality is a set of human characteristics that are attributed to a brand name. A brand personality is something to which the consumer can relate; an effective brand increases its brand equity by having a consistent set of traits that a specific consumer segment enjoys. like sincerity, excitement, competence, sophistication, and ruggedness. CULTURE: The inherent DNA of the brand and its values that governs every brand experience, brand expression, interaction with the customers, employees, and other stakeholders of the company along with every touch point. RELATIONSHIP: Branding helps marketer to build and maintain a long term relationship with the customers. Brand Loyalty
  • 6. FUNCTIONS OF A BRAND  Identification  Practicality  Guarantee  Optimization  Continuity  Characterization  Ethics Versatile Business School, Egmore, Chennai - 600 008 brand is clearly seen and recognized reduce the perceived risk irrespective of the place and time of purchase and consumption. reduce the perceived risk by offering the best product against the lowest total cost of ownership, the best solution in its category. Continuity is an emotional satisfaction function created by brand intimacy over a long period of time due to loyalty. emotional satisfaction function towards the brand responsibility related to its stakeholders and environment.
  • 7. BRAND MARK  The brand mark is a design element, such as a symbol (e.g., Nike swoosh ), logo (e.g., Yahoo! graphic), a character (e.g., Keebler elves) or even a sound (e.g., Intel inside sound), that provides visual or auditory recognition for Aspect or element (such as color, design, picture, symbol, typeface) of a brand that cannot be expressed in words. Versatile Business School, Egmore, Chennai - 600 008
  • 8. TRADE MARK  It is a brand or a part of brand which is given legal protection because it is capable of exclusive appropriation.  The official definition of a trademark is “any word, name, symbol or device including, but not limited to, a distinctive package or container of any kind, or any combination of these, used by a person to identify and distinguish the goods of that person, including a unique product, from those manufactured or sold by others, and to indicate the source of the goods, even if that source is unknown.” Versatile Business School, Egmore, Chennai - 600 008
  • 9. TRADE MARK EXAMPLES  Company slogan or catchphrase Examples: “Built Ford Tough", (federal registration # 2202980) “Just Do It”, (federal registration # 1875307)  A Company or brand name Example:  Ford, federal registration # 0643185  Product or service name Example:  Amazon’s Kindle, federal registration # 3694267  Domain name Example:  Amazon.com, federal registration # 2078496 Versatile Business School, Egmore, Chennai - 600 008
  • 10. TRADE MARK EXAMPLES  A device  Shape. Example:  Coca Cola bottle, federal registration # 1057884  Color. Example:  Canary yellow Post-Its, federal registration # 2390667  Sound. Example:  NBC chimes, federal registration # 0916522  Smell. Example:  Peppermint scent on file folders, federal registration # 3140700  Touch. Example:  Leather texture wrapping around wine bottle, federal registration # Versatile Business School, Egmore, Chennai - 600 008
  • 12. PERSONAL BRAND  The personal brand attached with individual personality  It explains the character of the particular popular celebrity  For example: Abdul Kalam Versatile Business School, Egmore, Chennai - 600 008
  • 13. INDIVIDUAL BRAND  Individual branding, also called individual product branding or multi branding, is the marketing strategy of giving each product in a portfolio its own unique brand name  This facilitates the positioning of each product, by allowing a firm to position its brands differently. Versatile Business School, Egmore, Chennai - 600 008 giving product
  • 14. FAMILY BRANDING  Family branding is a marketing strategy that involves selling several related products under one brand name. Family branding is also known as umbrella branding.  It contrasts with individual product branding, in which each product in a portfolio is given a unique brand name and identity. Versatile Business School, Egmore, Chennai - 600 008 OTHER BRAND NAMES: 4. Corporate Name: Godrej 5. Alpha Numeric Names: Machines, Computer, Automobile etc
  • 15. SELECTING A BRAND NAME  Initialism  Descriptive  Alliteration and rhyme  Evocative  Foreign word  Founders name  Geography  Personification Versatile Business School, Egmore, Chennai - 600 008 Remindfull Selecting a Brand: A Brand name should basically possess qualites of distinctiveness. That is, it should be SHORT, NOTICEABLE, IMPRESSIVE, EASY-TO-REMEMBER and should sand out among a host of competing name
  • 16. BRAND MANAGMEMENT PROCESS Identifying and establishing brand positioning Plan and implementing Brand marketing Measure and interpret brand Grow and sustain brand EQUITY Versatile Business School, Egmore, Chennai - 600 008 1 Mental Map 2 Points of difference 3 Points of parity 4 Core Brand Associations 5 Brand Mantra 6 Frame of reference KEY CONCEPTS 1 Mixing and matching of brand elements 2 Integrating brand marketing activities 3 Leveraging Secondary Associations 1 Brand Audit 2 Brand tracking studies 3 Brand Value chain 4 Brand Equity Measurement System 1 Defining the brand Architecture 2 Managing Brand Equity over time 3 Managing Brand Equity over Geographic boundaries, Market segments and Cultures Brand Management is the function of marketing techniques to a specific product, product line, or brand. It seeks to increase the product’s perceived value to the customer and thereby increase brand franchise and brand equity.