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  2. 2. American National Standards Institute BY: Ahmad Bassiouny Evelean William
  3. 3. Topics that will be covered <ul><li>What is the ANSI? </li></ul><ul><li>What purpose does it serve in business? </li></ul><ul><li>Why are standards and quality important in business? </li></ul>
  4. 4. Topics that will be covered <ul><li>What part does ISO have in the ANSI? </li></ul><ul><li>How does the ANSI help businesses improve? </li></ul>
  5. 5. What are Standards? <ul><li>Standards help to achieve a goal of businesses, strategic standardization </li></ul><ul><li>Strategic Standardization is essential to be innovative, reduce costs and improve quality </li></ul>
  6. 6. Why are Standards Important? <ul><li>Benefit to customers </li></ul><ul><li>Make businesses more efficient </li></ul><ul><li>Increase consumer confidence </li></ul>
  7. 7. Standards <ul><li>Important to success of company </li></ul><ul><li>Important in the retention and satisfaction of customers </li></ul><ul><li>Must be implemented to compete internationally </li></ul>
  8. 8. International Standards <ul><li>Products are used in many different nations </li></ul><ul><li>Must be able to function in other nations </li></ul><ul><li>Standards important in world trade </li></ul>
  9. 9. ANSI <ul><li>American branch of ISO </li></ul><ul><li>Helps with the development of American National Standards </li></ul><ul><li>Represents both private and public sector </li></ul>
  10. 10. ANSI <ul><li>Adoption of standards is voluntary </li></ul><ul><li>Promotes voluntary consensus standards </li></ul><ul><li>Promotes voluntary conformity assessment standards </li></ul>
  11. 11. Mission of the ANSI <ul><li>The Mission of the ANSI is to enhance both the global competitiveness of U.S. business and the quality of life in the U.S. </li></ul>
  12. 12. Brainstorming Activity <ul><li>How can standards and the assistance of the ANSI help your organization become more efficient? </li></ul>
  13. 13. What is quality? <ul><li>ANSI defines quality as “the totality of features and characteristics of a product or service that bears on its ability to satisfy given needs” </li></ul>
  14. 14. Dimensions of Quality <ul><li>Performance </li></ul><ul><li>Features </li></ul><ul><li>Reliability </li></ul><ul><li>Conformance </li></ul><ul><li>Durability </li></ul><ul><li>Serviceability </li></ul><ul><li>Aesthetics </li></ul><ul><li>Safety </li></ul><ul><li>Other perceptions </li></ul>
  15. 15. ISO <ul><li>International Organization for Standardization </li></ul><ul><li>Helps create global agreements on international quality standards </li></ul><ul><li>Certifies suppliers to make sure they meet the international accepted standards for quality </li></ul>
  16. 16. ISO <ul><li>ISO released the ISO 9000 standards in 1978 </li></ul><ul><li>These standards link the world through one set of quality management systems standards. </li></ul>
  17. 17. ISO 9000 <ul><li>Countries must adopt these standards in order to remain competitive </li></ul><ul><li>Must receive ISO accreditation </li></ul><ul><li>Private businesses have began to accept standards </li></ul>
  18. 18. ISO 9000 <ul><li>ISO 9000 includes a series that is entitled “Quality Management and Quality Assurance Standards for Selection and Use” </li></ul><ul><li>ISO 9000-9004 are included </li></ul>
  19. 19. How does ANSI help? <ul><li>Creation of the ANSI Federation in 1918 </li></ul><ul><li>Motto of the ANSI: Value, Integrity and Service </li></ul>
  20. 20. Motto of the ANSI <ul><li>Value </li></ul><ul><li>ANSI federation provides a forum where companies can meet and discuss what to do to become more efficient </li></ul>
  21. 21. Motto of the ANSI <ul><li>Integrity </li></ul><ul><li>ANSI accredits standards developers to ensure procedures meet specific requirements </li></ul><ul><li>Registrar Accreditation Board (RAB) </li></ul>
  22. 22. Motto of the ANSI <ul><li>Service </li></ul><ul><li>Offers publications </li></ul><ul><li>Provides training and consulting </li></ul><ul><li>Websites and databases to other companies are available </li></ul>
  23. 23. Summary <ul><li>ANSI helps develop American National Standards </li></ul><ul><li>Standards make businesses able to offer products to customers with higher quality and lower cost </li></ul>
  24. 24. Summary <ul><li>ISO is the international governing organization of standards </li></ul><ul><li>Motto of ANSI: Value, Integrity and Service </li></ul>