2. Introduction
• ISO (International Organization for
Standardization) is an independent, non-
governmental membership organization and
the world's largest developer of voluntary
International Standards.
• We are made up of our 163 member
countries who are the national standards bodies
around the world, with a Central Secretariat that
is based in Geneva, Switzerland.
3. • What is a standard?
A standard is a document that provides
requirements, specifications, guidelines or
characteristics that can be used consistently to
ensure that materials, products, processes and
services are fit for their purpose. We
published over 19500 International Standards
that can be purchased from the ISO store or
from our members.
4. • What are the benefits of ISO International
Standards?
ISO International Standards ensure that
products and services are safe, reliable and of
good quality. For business, they are strategic
tools that reduce costs by minimizing waste
and errors, and increasing productivity. They
help companies to access new markets, level
the playing field for developing countries and
facilitate free and fair global trade.
5. • ISO standards in action
We also have information about how ISO
standards work in the real world.
For example,
ISO Standards in action : Water explains how
ISO standards help solve the global water
challenge.
6. ISO Training Institutes
• ISO 9001 training courses
IRCA QMS Foundation
IRCA QMS Internal Auditor
IRCA QMS Auditor/Lead Auditor
• ISO 14001 training courses
IRCA EMS Foundation
IRCA EMS Internal Auditor
IRCA EMS Auditor conversion
• OHSAS 18001 training courses
IRCA Foundation
Internal Auditor
IRCA Auditor conversion
• ISO 27001 training courses
IRCA ISMS Foundation
IRCA ISMS Internal Auditor
IRCA ISMS Lead Auditor
• ISO 50001 training courses
EnMS Foundation
IRCA EnMS Auditor conversion
7. Training under ISO
IRCA QMS Foundation training course (ISO 9001) -
Our ISO 9001 one day foundation course gives a
thorough introduction to Quality Management
System(QMS), together with the requirements for a
QMS implementation.
• Who should attend?
This course is designed to support those implementing
a Quality Management System, such as Quality
managers and consultants. It is also highly beneficial
for those needing to fully understand or implement
quality management within their organization.
8. Objectives
• To provide an understanding of what a Quality
Management System is and how it can help a business
• To give an overview of the basic registration process
• To provide details of where to get help and information
• To help you understand the tools required to meet the
requirements of your QMS
• To assist you in attaining the skills to be able to implement
an effective QMS
• To be able to describe the purpose of a QMS
• To be able to explain the purpose and intent of ISO 9001
• To be able to describe the requirements of ISO 9001
9. Course content
• A one day course giving an overview of a QMS and the
requirements for implementation containing the following:
• Why have a standard at all and why a Quality Management
Standard?
• How a QMS can enhance an organization
• Control of processes
• The PDCA Cycle
• The effect on an organization
• Certification to ISO 9001:2008
• 8 Principles of quality
• The process model
• Benefits of a Quality Management System
• ISO 9001:2008 standard
10. Popular Standards
• ISO 9000 - Quality management - Make sure your products and services
meet customers' needs with this family of standards.
• ISO 14000 - Environmental management - Improve your environmental
performance with this family of standards.
• ISO 3166 - Country codes - Avoid confusion when referring to countries
and their subdivisions with this standard.
• ISO 22000 - Food safety management - Inspire confidence in your food
products with this family of standards.
• ISO 26000 - Social responsibility - Help your organization to operate in a
socially responsible way with this standard.
• ISO 20121 - Sustainable events - Manage the social, economic and
environmental impacts of your event with this standard.
11. Popular Standards
• ISO 27001 - Information security - Ensure your organization's
information is secure with this family of standards.
• ISO 50001 - Energy management - Make energy savings and help make
your organization more efficient with this standard.
• ISO 31000 - Risk management - Manage risks that could be negative for
your company’s performance with this standard.
• ISO 4217 - Currency codes - Avoid confusion when referring to world
currencies with this standard.
• ISO 639 - Language codes - Describe languages in an internationally
accepted way with this standard.
