CxO London Opening
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Niroo Rad, Managing Director of ASI Europe, delivers opening remarks at CxO London. CxO is a Performance Improvement Summit with tips, trends, and case studies on how successful associations and not-for-profit executives are leveraging member/donor engagement measurement strategies to boost retention, revenue, and performance.
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CxO London Opening
- 1. Performance Improvement Summit Welcome to ASI Europe’s
- 2. Welcome to our presenters today..
- 3. Overview of your morning.. 9.00am Registration 9.30am Memberwise Harnessing the Web Richard Gott & Heather Forrester 10.00am Managing the Membership Experience Sue Froggatt 10.30am Membership Performance Improvement Gordon Miles 11.00am Creating a Performance Improvement Culture Niroo Rad 11.30am Coffee and close
- 4. The World is changing rapidly..
- 6. ASI is fortunate to work with client organisations, both leading Associations and Charities… across 25 countries and 6 continents…
- 7. … and we see a theme in the best: they become “learning organisations”
- 8. They use data created by their internal and external relationships to improve performance
- 9. You’ll hear about Engagement, and why we believe measuring engagement is crucial for success in today’s fundraising and membership environment
- 10. In summary, leading organisations: • Harness data for performance improvement • Measure engagement • Eliminate silos of knowledge • Drive technology from strategy, which comes from the top • Lets now look at some recent research from Memberwise, carried out by RbD…
Editor's Notes
- Can everyone take their seats? We’re going to go ahead and get started
- Can we cut out my and Philip’s pictures?
- We are fortunate to work with client organizations, both leading Associations and Charities…So this gives us a unique perspective on both sides of the fence..
- … and we see a theme in the best: they become “learning organizations” Is your organization a learning organization? What does that mean and, if you’re not, how do you become one?
- The leading groups that we work with, and see, use data created by their internal and external relationships to improve performance…this requires technology platforms that support their strategic vision. And the strategic vision is the responsibility of the CEO, and their executive team.
- Learning organizations measure the most important aspects of their business, and one of the most important ones is Engagement. We believe measuring engagement is crucial for success in today’s fundraising and membership environment.