SlideShare a Scribd company logo
1 of 12
Download to read offline
MC-802 Wireless WallPlate Field Evaluation




The Motorola MC-802 Wireless WallPlate is designed for multi-tenant buildings
such as hotels, healthcare, apartments, and dormitory housing. The principal goal
is to leverage the in-building telephone wiring to deploy Ethernet and wireless LAN
networks without the effort and expense of re-wiring with structured cabling. MC-
802 is part of the T3 PowerBroadband product family. The T3 system combines
proven VDSL with patented Adaptive Line Power to produce a truly unique, high
value product.

Although designed primarily for hotels, the T3 PowerBroadband system can be
deployed in many multi-tenant applications.

When evaluating the T3 PowerBroadband system with the MC-802 Wireless
WallPlate, there are three primary features that can be demonstrated:

Better wireless LAN
        Hotel architecture consists of individual rooms with high RF attenuation walls, firewalls,
        firedoors, and reflective surfaces. These structural elements can cause havoc when
        attempting to survey and install a traditional enterprise AP from the hotel hallway. The
        MC-802 WallPlate, by contrast, is installed in the guest room – right where the guest is
        located. The 14dBm transmitter and high-gain custom designed antenna allow the RF
        signals to penetrate several rooms.

Tamper-proof, fast installation
        When installed in the hotel guest room, it is important that the wireless AP hide “in plain
        sight”. The MC-802 is not marked as a WAP, and is designed to convert a standard
        70mm x 114mm RJ11 telephone jack into an Ethernet and Wireless wall plate.

Adaptive Line Power
        Using Adaptive Line Power, the WallPlate can be line powered over the telephone wires,
        up to 300m. Combined with the form factor, Adaptive Line Power truly hides the
        WallPlate AP. Adaptive Line Power shares an advantage with PoE – the device can be
        rebooted by disabling and re-enabling line power at the source. This lowers maintenance
        visits and eases diagnostics.

This application note will provide site survey and installation guidance. For additional material
and personal support, please contact Motorola PBN Customer Support at the numbers listed in
the appendix.


Daran Hermans
Motorola Product Manager
DID +1 925 201 4510
MBL +1 925 250 1467
EML dhermans@motorola.com



Motorola, Inc                                                                           Page 1 of 12
Better Wireless LAN ...........................................................................................3
    Site Survey................................................................................................................................ 3
    Co-Channel Interference........................................................................................................... 4

Fast Installation, Tamper proof..........................................................................5
    Install the Cross Connects ........................................................................................................ 6
    Configure the Switch ................................................................................................................. 7
    Install In-line filters and WallPlates ........................................................................................... 8
    Monitoring the Network ........................................................................................................... 10

Motorola Contact List .......................................................................................12

Supporting documents.....................................................................................12




Motorola, Inc                                                                                                                Page 2 of 12
Better Wireless LAN

   The goal of a wireless LAN site survey is to measure the RF penetration through the building
   architecture, and identify the location and method of installation.

   With the Wireless WallPlate and Adaptive Line Power, every room is a potential installation site.
   Thus, the site survey can be simplified greatly to determine the average room-to-WP density.


   Si t e S u r v e y
   Activities:
            Load site survey code onto a WallPlate
            Survey one room group

   Load Site Survey code
   Obtain the site survey code from Motorola support. Email: pbn.support@motorola.com. The
   code comes with instructions to load the Site Survey code onto a T3 Switch; then push it to the
   WallPlate.

   Any Wireless WallPlate can be converted into a site survey WallPlate. Since each WallPlate
   stores two images, you can easily switch back to production mode.

   Power the WallPlate using a 12VDC regulated power supply
   Site Survey code allows the WallPlate to operate without a connected T3 Switch. When running
   the site survey code, the WallPlate has this hard-coded configuration:

           Transmit level 14dBm
           Channel 1
           SSID = “Motorola-survey”
           Ethernet ports disabled

   Install the survey WallPlate in one room
   It is generally best to locate the WallPlate on the wall where it will be installed. Install the power
   adapter. After about 2 minutes, the WP will begin transmitting the SSID.

   Be certain to close the doors when doing the site surveys. Signals can bounce through the
   hallway and give inaccurate readings.




   Motorola, Inc                                                                             Page 3 of 12
Measure the Received signal level in each adjacent room
Find the room where the signal level is -90dBm. Then, add one extra room. This is the ROOM-
to-WP density for the entire property.

In this example, the -90dBm room is the fifth room. Thus, the density will be one AP in every 5
rooms. You could also use 6 rooms without trouble. This will provide a -72dBm signal or better
in each room of the hotel with little co-channel interference.


                                     5 rooms coverage per WP




                        AP                                                            A
                                                                                      P
                        -48        -65           -72        -80           -88        -92




           Delta (dB)         17             7         8              8         4




C o - C h a n n el I n t er fe r en c e
With the WP installed in the site survey room, continue measuring RF signal strength in rooms
across the hall on the same floor, and vertically in rooms on other floors.

Note the rooms where the signal level drops to -90dBm or lower. Based on the above survey, it
can be demonstrated that the WPs installed in room 100 and 117 on Channel 1 will not interfere.
Rooms 100 and 107 are likely within the carrier detect range; but they are on non-overlapping
channels.

                                   5 rooms



                Rm100                                  Rm110
                   1               -70                     11                            -70

                        HALLWAY                                   HALLWAY



                -70                          6                  -70                  1

                                         Rm107                                      Rm117




Motorola, Inc                                                                               Page 4 of 12
Fast Installation, Tamper proof

    Activities:
             Install mT2 Switch in phone room
             Install cross connects for one room
             Install MC-802 WallPlate in the room
             Measure RF signal strength

    Following these steps, the complete installation can be demonstrated. Particular attention should
    be paid to the in-room portion of the installation. In hotel environments, it is critical to guest
    satisfaction to get in and out of the room as quickly as possible.

    Required Motorola equipment
    Name:                   T3 PowerBroadband Switch, RoHS
    Motorola P/N:           558975-001-00
    Model:                  45225

    Name:                   m2 Ethernet WallPlate, RoHS
    Motorola P/N:           549478-001-00
    Model:                  45101

    Name:                   MC-802 Wireless WallPlate, RoHS
    Motorola P/N:           557925-001-00
    Model:                  45225

    Name:                   RJ11 IN-Line filter
    Motorola P/N:           552689-001-00
    Model:                  65603

    Required Third Party Equipment
        1.   Two RJ21 Male cables, single or dual ended, approx 3 meters
        2.   Cross connect block (type 66, 110, Krone, etc)
        3.   Spool of cross-connnect wire
        4.   Ethernet cables to connect the T3 into the core network

                    Note: Type 66 cross connect blocks can be purchased with a pre-wired RJ21
                    connector. This simplifies the installation considerably. Use a Male-to-Male
                    RJ21 cable with a pre-wired 66 block. If using 110 or Krone blocks, you will need
                    to use a single-ended Male RJ21 cable and punch down the open ends of the
                    RJ21 cable. For demonstration, fan out and punch down the first three wire
                    pairs. The standard color codes for the first three pairs are:

                            White-blue       pair one
                            White-orange     pair two
                            White-green      pair three




    Motorola, Inc                                                                        Page 5 of 12
I n s t al l t h e C r o s s C o n n e c t s
Identify the line 1 wire pair. The recommended procedure is to begin replacing cross connects at
the room termination block, moving back to the PBX termination block. The reason is simple: In
most cases, the room termination blocks are marked with room numbers; whereas the PBX block
is marked with cable pairs or PBX port IDs.




                                         2          2
                        3
                                                                                       1




    1. Install the Cross-Connect block on the wall
    2. Connect the RJ21 cables to the T3 Switch
    3. Remove and replace each line 1 wire following this procedure:

    1       •   Starting at the Room block, remove the “old” wire termination
            •   (leave the “old” wire attached to the PBX block until step 3)
            •   Punch down a new wire on the same termination point

            •   Route the new wire to the cross connect block, punch down on the right side
    2
            •   Mark the block with the room number
            •   Punch down a new wire pair on the left side of the block

    3       •   Route the new wire pair to the PBX block
            •   At the PBX block, remove the “old” wire termination from step 1
            •   Remove the “old” wire and punch down the new wire on the same termination




Motorola, Inc                                                                      Page 6 of 12
C o n fi g u re t h e S w i t ch
Default username and password

        Username:        admin
        Password:        <blank>

Default IP address

        192.168.1.3

Login using a serial console connection, telnet, or webUI

Basic Command set
The following command set applies to ports 1, 2 and 3. If other ports are used, please substitute
the port IDs where shown below. This config has one open WLAN, and both remote Ethernet
ports enabled. More advanced configurations including secure WLANs and VLANS can also be
demonstrated if time allows.

COMMANDS USING THE CLI                                          SCREENS USING THE WEB UI

#SYSTEM IP CONFIGURATION

ip config ip-address <ip> mask <mask> gateway <gw>
         ip private enable
         dhcp server enable




#DSL PORT COMMANDS

interface dsl config port(1-3) max-down 25 max-up 10
interface dsl enable port(1-3)
interface remote enable port(1-3)-(1-2)


#WIRELESS COMMANDS

        wifi wlan profile add “My-SSID”
        wifi wlan config wlan(1-3)-1 profile “My-SSID”
        wifi wlan enable wlan(1-3)-1
        interface wireless en radio(1-3)
        interface wireless config radio(1-3) transmit max

NOTE: Line power is not enabled until after the filters are installed in the room




Motorola, Inc                                                                        Page 7 of 12
I n s t all I n - l i n e f il t e r s a n d W a l l P l at e s
The Wireless WallPlate has a built-in POTS and Line Power filter for the desk phone. Install an
in-line filter on all other phone jacks that will have a phone connected.

The terminated filter has a clipped RJ11 connector. This is purposely done to comply with
EN60950 requirements. Use a small flat blade screwdriver to lift the tab if attempting to remove
the filter.

If installing a filter on a bathroom phone, use the Unterminated filter. Remove the bathroom wall
plate and terminate the filter in the wall box using wire beans.

 In-Line Terminated Filter                      In-Line Unterminated Filter




Install the WallPlate
Step 1
Loosen screws on wall plate approximately 6mm (1/4”)
Attach the Mounting Adapter using the keyhole slots
Tighten screws until the bracket is firmly attached, do not over tighten




Step 2
Connect 5cm cable (supplied) between MC-802 bottom mounted RJ11 and existing RJ11 jack.

Step 3
Attach the MC-802 to the Mounting Adapter using the supplied 6/32 thread forming screws




Motorola, Inc                                                                        Page 8 of 12
Step 4
Connect the analog phone to the RJ11 phone jack

Enable Line Power
Line power should be enabled after the filters and WallPlate have been installed. Line power is
safe for use with telephony equipment; but it will ring the phones if the filters are not installed first.

Cmd:    interface dsl power enable port(1-3)

From the Switch CLI, check the status of the WallPlate using “show interface dsl status”

    •   READY LED will be ON when power is supplied
    •   STATUS LED will flash with WLAN traffic
    •   LINK LED will flash fast during link training, flash slow when not training, and will be solid
        when the VDSL link is established




Motorola, Inc                                                                               Page 9 of 12
M o n i t o r i n g t h e N et w o r k
Following the above steps is useful in demonstration or evaluation of the installation and RF
signal propagation. During installation, and follow-up evaluation, the system should be monitored
to check for network and client status. This can be done via the CLI or webUI.

Monitoring Via the CLI
These CLI commands are used to monitor the network and clients:

        show interface dsl status
                pay attention to the SNR Margin number. It should always be 6dB or above
                pay attention to the Quality parameter. This measures bit errors

        show interface wireless status
                if the WLANs and radios are configured correctly, the radios operational status
                will show “up”

        show wifi client statistics
               This command displays a top level view of the connected wireless clients. To
               display details, enter the client MAC address and its connected radio. The
               webUI is much easier to use when monitoring connected clients

Monitoring Via the webUI
The webUI is much easier to use when monitoring wireless client statistics.

Monitor Tab – Status
This screen displays a color-coded map of
every dsl and Ethernet port the dsl line status
and remote Ethernet port status. Click the +
sign next to the port to display additional line
parameters. Pay close attention to these
important parameters:

Quality
Quality is a measure of bit errors. If the
quality becomes ‘fair’, check the SNR
Margin.

SNR Margin
Margin is directly related to quality. Margin
should always be 6dB or greater. If Quality
shows fair, raise the SNR Margin target to
9dB or lower the target line rate in the
Interface Tab - DSL




Motorola, Inc                                                                      Page 10 of 12
Monitor Tab – Wifi –Radio
A radio can be Operationally UP only when it
has a valid WLAN configuration and it is
manageable by the T3. Use this screen to
quickly identify the operational status and
parameters of all the radios.

If a radio does not appear in this list; check:
• for the radio to be enabled
         o Interface Tab - Wireless
• for an IP address from the T3
         o Monitor Tab – DHCP
• for a valid WLAN configuration
         o Wifi Tab – Profiles
         o Wifi Tab – WLAN

Monitor Tab – Wifi – Client
The highlevel information is presented for all
connected wireless clients:

•   MAC Address
•   Radio
•   WLAN
•   SSID

For further details e.g. the VLAN ID and
average RSSI, click the + sign to expand the
client details.




Motorola, Inc                                     Page 11 of 12
Motorola Contact List


      The following contact list should be used during the field evaluation. Copy
      pbn.support@motorola.com on all emails.

      Primary Support         pbn.support@motorola.com
                              925-201-4500

      Lead Support            Erin Bulloch
                              ebulloch@motorola.com
                              Desk: 925-201-4513
                              Mobile: 925-548-6699

      Secondary Support       John Williams
                              Jwilliams@motorola.com
                              Desk: 925-201-4516
                              Mobile: 510-331-4912

                              Jackson Yip
                              jyip@motorola.com
                              Desk: 925-201-4541
                              Mobile: 650-787-8753

      Product Manager         Daran Hermans
                              dhermans@motorola.com
                              Desk: 925-201-4510
                              Mobile: 925-250-1467
                              Skype: dg_hermans



S u p p o rt i n g d o c u m e n t s

          •   Installing Motorola MC-802 Wireless WallPlate
          •   Installing Motorola PBN products – Primer
          •   T3 PowerBroadband User Guide
          •   Release Note-MC800SS-app.img (site survey code)




      Motorola, Inc                                                                 Page 12 of 12

More Related Content

What's hot

Data sheet en_us_1870662155
Data sheet en_us_1870662155Data sheet en_us_1870662155
Data sheet en_us_1870662155amthanhbosch
 
5 Installing Premises Cabling System
5 Installing Premises Cabling System5 Installing Premises Cabling System
5 Installing Premises Cabling SystemMrirfan
 
A DC-6 GHz, Packaged 100 Watt GaN SPDT Switch MMIC
A DC-6 GHz, Packaged 100 Watt GaN SPDT Switch MMICA DC-6 GHz, Packaged 100 Watt GaN SPDT Switch MMIC
A DC-6 GHz, Packaged 100 Watt GaN SPDT Switch MMICSushil Kumar
 
Leviton vrr15 1 lz product specification bulletin
Leviton vrr15 1 lz product specification bulletinLeviton vrr15 1 lz product specification bulletin
Leviton vrr15 1 lz product specification bulletinAlarm Grid
 
RF Solutions C2O - Call 2 Open Datasheet
RF Solutions C2O - Call 2 Open DatasheetRF Solutions C2O - Call 2 Open Datasheet
RF Solutions C2O - Call 2 Open DatasheetRFSolutions
 
Data sheet en_us_1926910475
Data sheet en_us_1926910475Data sheet en_us_1926910475
Data sheet en_us_1926910475amthanhbosch
 
Leviton vrs15 1 lz installation manual and setup guide
Leviton vrs15 1 lz installation manual and setup guideLeviton vrs15 1 lz installation manual and setup guide
Leviton vrs15 1 lz installation manual and setup guideAlarm Grid
 
High Speed Amplifiers Part 2
High Speed Amplifiers Part 2High Speed Amplifiers Part 2
High Speed Amplifiers Part 2Premier Farnell
 
T3 mc 802-wireless_wall_plate_specsheet
T3 mc 802-wireless_wall_plate_specsheetT3 mc 802-wireless_wall_plate_specsheet
T3 mc 802-wireless_wall_plate_specsheetAdvantec Distribution
 

What's hot (11)

Data sheet en_us_1870662155
Data sheet en_us_1870662155Data sheet en_us_1870662155
Data sheet en_us_1870662155
 
A05 0180
A05 0180A05 0180
A05 0180
 
5 Installing Premises Cabling System
5 Installing Premises Cabling System5 Installing Premises Cabling System
5 Installing Premises Cabling System
 
A DC-6 GHz, Packaged 100 Watt GaN SPDT Switch MMIC
A DC-6 GHz, Packaged 100 Watt GaN SPDT Switch MMICA DC-6 GHz, Packaged 100 Watt GaN SPDT Switch MMIC
A DC-6 GHz, Packaged 100 Watt GaN SPDT Switch MMIC
 
Leviton vrr15 1 lz product specification bulletin
Leviton vrr15 1 lz product specification bulletinLeviton vrr15 1 lz product specification bulletin
Leviton vrr15 1 lz product specification bulletin
 
RF Solutions C2O - Call 2 Open Datasheet
RF Solutions C2O - Call 2 Open DatasheetRF Solutions C2O - Call 2 Open Datasheet
RF Solutions C2O - Call 2 Open Datasheet
 
Data sheet en_us_1926910475
Data sheet en_us_1926910475Data sheet en_us_1926910475
Data sheet en_us_1926910475
 
Leviton vrs15 1 lz installation manual and setup guide
Leviton vrs15 1 lz installation manual and setup guideLeviton vrs15 1 lz installation manual and setup guide
Leviton vrs15 1 lz installation manual and setup guide
 
High Speed Amplifiers Part 2
High Speed Amplifiers Part 2High Speed Amplifiers Part 2
High Speed Amplifiers Part 2
 
T3 mc 802-wireless_wall_plate_specsheet
T3 mc 802-wireless_wall_plate_specsheetT3 mc 802-wireless_wall_plate_specsheet
T3 mc 802-wireless_wall_plate_specsheet
 
P Series PowerPlex™ Distribution Panelboards
P Series PowerPlex™ Distribution PanelboardsP Series PowerPlex™ Distribution Panelboards
P Series PowerPlex™ Distribution Panelboards
 

Similar to Mc 802 field-evaluation

Gsm 2 g rollout dt
Gsm 2 g rollout dtGsm 2 g rollout dt
Gsm 2 g rollout dtINAYAT ULHAQ
 
Andrew E15Z01P13
Andrew E15Z01P13Andrew E15Z01P13
Andrew E15Z01P13savomir
 
Installing motorola mc-802_wireless_wall_plate
Installing motorola mc-802_wireless_wall_plateInstalling motorola mc-802_wireless_wall_plate
Installing motorola mc-802_wireless_wall_plateAdvantec Distribution
 
Cellphone signal detector and jammer ppt
Cellphone signal detector and jammer pptCellphone signal detector and jammer ppt
Cellphone signal detector and jammer pptAmar Raj
 
Andrew SBNH-1D8585B
Andrew SBNH-1D8585BAndrew SBNH-1D8585B
Andrew SBNH-1D8585Bsavomir
 
Remote Operated Spy Robot Circuit
Remote Operated Spy Robot CircuitRemote Operated Spy Robot Circuit
Remote Operated Spy Robot CircuitlaibaNoor60
 
123eWireless N45C-1XB1
123eWireless N45C-1XB1123eWireless N45C-1XB1
123eWireless N45C-1XB1savomir
 
Simple Wireless Radio Data Link
Simple Wireless Radio Data LinkSimple Wireless Radio Data Link
Simple Wireless Radio Data Linkguesta0b04c
 
Powerwave RA21.7755.00
Powerwave RA21.7755.00Powerwave RA21.7755.00
Powerwave RA21.7755.00savomir
 
How to prepare a DECT installation - webinar 2016, English
How to prepare a DECT installation - webinar 2016, EnglishHow to prepare a DECT installation - webinar 2016, English
How to prepare a DECT installation - webinar 2016, EnglishAskozia
 
telecom communication ppt
telecom communication ppttelecom communication ppt
telecom communication pptpavan kumar
 
Tft Product Presentation June 2009
Tft Product Presentation June 2009Tft Product Presentation June 2009
Tft Product Presentation June 2009MikeWalsh1954
 
Traxon Cove Light AC HO RGBW Specification
Traxon Cove Light AC HO RGBW SpecificationTraxon Cove Light AC HO RGBW Specification
Traxon Cove Light AC HO RGBW Specificationvalorlighting
 
Wi-Fi Is a Power Guzzler. New Multi-Protocol Modules May Change the Game of B...
Wi-Fi Is a Power Guzzler. New Multi-Protocol Modules May Change the Game of B...Wi-Fi Is a Power Guzzler. New Multi-Protocol Modules May Change the Game of B...
Wi-Fi Is a Power Guzzler. New Multi-Protocol Modules May Change the Game of B...Abaram Network Solutions
 
Wi-Fi Is a Power Guzzler. New Multi-Protocol Modules May Change the Game of B...
Wi-Fi Is a Power Guzzler. New Multi-Protocol Modules May Change the Game of B...Wi-Fi Is a Power Guzzler. New Multi-Protocol Modules May Change the Game of B...
Wi-Fi Is a Power Guzzler. New Multi-Protocol Modules May Change the Game of B...Abaram Network Solutions
 

Similar to Mc 802 field-evaluation (20)

Antiference
AntiferenceAntiference
Antiference
 
Gsm 2 g rollout dt
Gsm 2 g rollout dtGsm 2 g rollout dt
Gsm 2 g rollout dt
 
Andrew E15Z01P13
Andrew E15Z01P13Andrew E15Z01P13
Andrew E15Z01P13
 
Installing motorola mc-802_wireless_wall_plate
Installing motorola mc-802_wireless_wall_plateInstalling motorola mc-802_wireless_wall_plate
Installing motorola mc-802_wireless_wall_plate
 
Cellphone signal detector and jammer ppt
Cellphone signal detector and jammer pptCellphone signal detector and jammer ppt
Cellphone signal detector and jammer ppt
 
SebKMT Cable Sheath testers & Fault Locators
SebKMT Cable Sheath testers & Fault LocatorsSebKMT Cable Sheath testers & Fault Locators
SebKMT Cable Sheath testers & Fault Locators
 
Andrew SBNH-1D8585B
Andrew SBNH-1D8585BAndrew SBNH-1D8585B
Andrew SBNH-1D8585B
 
Remote Operated Spy Robot Circuit
Remote Operated Spy Robot CircuitRemote Operated Spy Robot Circuit
Remote Operated Spy Robot Circuit
 
123eWireless N45C-1XB1
123eWireless N45C-1XB1123eWireless N45C-1XB1
123eWireless N45C-1XB1
 
Simple Wireless Radio Data Link
Simple Wireless Radio Data LinkSimple Wireless Radio Data Link
Simple Wireless Radio Data Link
 
Powerwave RA21.7755.00
Powerwave RA21.7755.00Powerwave RA21.7755.00
Powerwave RA21.7755.00
 
How to prepare a DECT installation - webinar 2016, English
How to prepare a DECT installation - webinar 2016, EnglishHow to prepare a DECT installation - webinar 2016, English
How to prepare a DECT installation - webinar 2016, English
 
Ap6511 wp
Ap6511 wpAp6511 wp
Ap6511 wp
 
Ap6511 wp 0610-web
Ap6511 wp 0610-webAp6511 wp 0610-web
Ap6511 wp 0610-web
 
Structured cabling
Structured cablingStructured cabling
Structured cabling
 
telecom communication ppt
telecom communication ppttelecom communication ppt
telecom communication ppt
 
Tft Product Presentation June 2009
Tft Product Presentation June 2009Tft Product Presentation June 2009
Tft Product Presentation June 2009
 
Traxon Cove Light AC HO RGBW Specification
Traxon Cove Light AC HO RGBW SpecificationTraxon Cove Light AC HO RGBW Specification
Traxon Cove Light AC HO RGBW Specification
 
Wi-Fi Is a Power Guzzler. New Multi-Protocol Modules May Change the Game of B...
Wi-Fi Is a Power Guzzler. New Multi-Protocol Modules May Change the Game of B...Wi-Fi Is a Power Guzzler. New Multi-Protocol Modules May Change the Game of B...
Wi-Fi Is a Power Guzzler. New Multi-Protocol Modules May Change the Game of B...
 
Wi-Fi Is a Power Guzzler. New Multi-Protocol Modules May Change the Game of B...
Wi-Fi Is a Power Guzzler. New Multi-Protocol Modules May Change the Game of B...Wi-Fi Is a Power Guzzler. New Multi-Protocol Modules May Change the Game of B...
Wi-Fi Is a Power Guzzler. New Multi-Protocol Modules May Change the Game of B...
 

More from Advantec Distribution (20)

E pmp for public presentation feb 27 2015
E pmp for public presentation feb 27 2015E pmp for public presentation feb 27 2015
E pmp for public presentation feb 27 2015
 
1 wi ng5_wlan_brochure
1 wi ng5_wlan_brochure1 wi ng5_wlan_brochure
1 wi ng5_wlan_brochure
 
Vx9000 datasheet
Vx9000 datasheetVx9000 datasheet
Vx9000 datasheet
 
Nx7500 datasheet
Nx7500 datasheetNx7500 datasheet
Nx7500 datasheet
 
Nx9500 datasheet
Nx9500 datasheetNx9500 datasheet
Nx9500 datasheet
 
Nx4500 6500 datasheet
Nx4500 6500 datasheetNx4500 6500 datasheet
Nx4500 6500 datasheet
 
Rfs7000 datasheet
Rfs7000 datasheetRfs7000 datasheet
Rfs7000 datasheet
 
Rfs6000 datasheet
Rfs6000 datasheetRfs6000 datasheet
Rfs6000 datasheet
 
Rfs4000 datasheet
Rfs4000 datasheetRfs4000 datasheet
Rfs4000 datasheet
 
Ap8200 datasheet
Ap8200 datasheetAp8200 datasheet
Ap8200 datasheet
 
Ap7181 datasheet
Ap7181 datasheetAp7181 datasheet
Ap7181 datasheet
 
Ap8222 datasheet
Ap8222 datasheetAp8222 datasheet
Ap8222 datasheet
 
Ap8163 datasheet
Ap8163 datasheetAp8163 datasheet
Ap8163 datasheet
 
Ap6562 datasheet
Ap6562 datasheetAp6562 datasheet
Ap6562 datasheet
 
Ap8122 datasheet
Ap8122 datasheetAp8122 datasheet
Ap8122 datasheet
 
Ap8132 datasheet
Ap8132 datasheetAp8132 datasheet
Ap8132 datasheet
 
Ap7532 datasheet
Ap7532 datasheetAp7532 datasheet
Ap7532 datasheet
 
Ap7502 datasheet
Ap7502 datasheetAp7502 datasheet
Ap7502 datasheet
 
Ap7131 datasheet
Ap7131 datasheetAp7131 datasheet
Ap7131 datasheet
 
Ap7522 datasheet
Ap7522 datasheetAp7522 datasheet
Ap7522 datasheet
 

Recently uploaded

Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot TakeoffStrategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoffsammart93
 
"I see eyes in my soup": How Delivery Hero implemented the safety system for ...
"I see eyes in my soup": How Delivery Hero implemented the safety system for ..."I see eyes in my soup": How Delivery Hero implemented the safety system for ...
"I see eyes in my soup": How Delivery Hero implemented the safety system for ...Zilliz
 
Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024The Digital Insurer
 
FWD Group - Insurer Innovation Award 2024
FWD Group - Insurer Innovation Award 2024FWD Group - Insurer Innovation Award 2024
FWD Group - Insurer Innovation Award 2024The Digital Insurer
 
Architecting Cloud Native Applications
Architecting Cloud Native ApplicationsArchitecting Cloud Native Applications
Architecting Cloud Native ApplicationsWSO2
 
DBX First Quarter 2024 Investor Presentation
DBX First Quarter 2024 Investor PresentationDBX First Quarter 2024 Investor Presentation
DBX First Quarter 2024 Investor PresentationDropbox
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerThousandEyes
 
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...apidays
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonAnna Loughnan Colquhoun
 
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWEREMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWERMadyBayot
 
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...apidays
 
MS Copilot expands with MS Graph connectors
MS Copilot expands with MS Graph connectorsMS Copilot expands with MS Graph connectors
MS Copilot expands with MS Graph connectorsNanddeep Nachan
 
Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)wesley chun
 
A Beginners Guide to Building a RAG App Using Open Source Milvus
A Beginners Guide to Building a RAG App Using Open Source MilvusA Beginners Guide to Building a RAG App Using Open Source Milvus
A Beginners Guide to Building a RAG App Using Open Source MilvusZilliz
 
Real Time Object Detection Using Open CV
Real Time Object Detection Using Open CVReal Time Object Detection Using Open CV
Real Time Object Detection Using Open CVKhem
 
AWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of TerraformAWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of TerraformAndrey Devyatkin
 
Corporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptxCorporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptxRustici Software
 
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data DiscoveryTrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data DiscoveryTrustArc
 
Ransomware_Q4_2023. The report. [EN].pdf
Ransomware_Q4_2023. The report. [EN].pdfRansomware_Q4_2023. The report. [EN].pdf
Ransomware_Q4_2023. The report. [EN].pdfOverkill Security
 

Recently uploaded (20)

Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot TakeoffStrategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
 
"I see eyes in my soup": How Delivery Hero implemented the safety system for ...
"I see eyes in my soup": How Delivery Hero implemented the safety system for ..."I see eyes in my soup": How Delivery Hero implemented the safety system for ...
"I see eyes in my soup": How Delivery Hero implemented the safety system for ...
 
Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024
 
FWD Group - Insurer Innovation Award 2024
FWD Group - Insurer Innovation Award 2024FWD Group - Insurer Innovation Award 2024
FWD Group - Insurer Innovation Award 2024
 
Architecting Cloud Native Applications
Architecting Cloud Native ApplicationsArchitecting Cloud Native Applications
Architecting Cloud Native Applications
 
DBX First Quarter 2024 Investor Presentation
DBX First Quarter 2024 Investor PresentationDBX First Quarter 2024 Investor Presentation
DBX First Quarter 2024 Investor Presentation
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt Robison
 
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWEREMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
 
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
 
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
 
MS Copilot expands with MS Graph connectors
MS Copilot expands with MS Graph connectorsMS Copilot expands with MS Graph connectors
MS Copilot expands with MS Graph connectors
 
Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)
 
A Beginners Guide to Building a RAG App Using Open Source Milvus
A Beginners Guide to Building a RAG App Using Open Source MilvusA Beginners Guide to Building a RAG App Using Open Source Milvus
A Beginners Guide to Building a RAG App Using Open Source Milvus
 
Real Time Object Detection Using Open CV
Real Time Object Detection Using Open CVReal Time Object Detection Using Open CV
Real Time Object Detection Using Open CV
 
AWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of TerraformAWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of Terraform
 
Corporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptxCorporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptx
 
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data DiscoveryTrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery
 
Ransomware_Q4_2023. The report. [EN].pdf
Ransomware_Q4_2023. The report. [EN].pdfRansomware_Q4_2023. The report. [EN].pdf
Ransomware_Q4_2023. The report. [EN].pdf
 

Mc 802 field-evaluation

  • 1. MC-802 Wireless WallPlate Field Evaluation The Motorola MC-802 Wireless WallPlate is designed for multi-tenant buildings such as hotels, healthcare, apartments, and dormitory housing. The principal goal is to leverage the in-building telephone wiring to deploy Ethernet and wireless LAN networks without the effort and expense of re-wiring with structured cabling. MC- 802 is part of the T3 PowerBroadband product family. The T3 system combines proven VDSL with patented Adaptive Line Power to produce a truly unique, high value product. Although designed primarily for hotels, the T3 PowerBroadband system can be deployed in many multi-tenant applications. When evaluating the T3 PowerBroadband system with the MC-802 Wireless WallPlate, there are three primary features that can be demonstrated: Better wireless LAN Hotel architecture consists of individual rooms with high RF attenuation walls, firewalls, firedoors, and reflective surfaces. These structural elements can cause havoc when attempting to survey and install a traditional enterprise AP from the hotel hallway. The MC-802 WallPlate, by contrast, is installed in the guest room – right where the guest is located. The 14dBm transmitter and high-gain custom designed antenna allow the RF signals to penetrate several rooms. Tamper-proof, fast installation When installed in the hotel guest room, it is important that the wireless AP hide “in plain sight”. The MC-802 is not marked as a WAP, and is designed to convert a standard 70mm x 114mm RJ11 telephone jack into an Ethernet and Wireless wall plate. Adaptive Line Power Using Adaptive Line Power, the WallPlate can be line powered over the telephone wires, up to 300m. Combined with the form factor, Adaptive Line Power truly hides the WallPlate AP. Adaptive Line Power shares an advantage with PoE – the device can be rebooted by disabling and re-enabling line power at the source. This lowers maintenance visits and eases diagnostics. This application note will provide site survey and installation guidance. For additional material and personal support, please contact Motorola PBN Customer Support at the numbers listed in the appendix. Daran Hermans Motorola Product Manager DID +1 925 201 4510 MBL +1 925 250 1467 EML dhermans@motorola.com Motorola, Inc Page 1 of 12
  • 2. Better Wireless LAN ...........................................................................................3 Site Survey................................................................................................................................ 3 Co-Channel Interference........................................................................................................... 4 Fast Installation, Tamper proof..........................................................................5 Install the Cross Connects ........................................................................................................ 6 Configure the Switch ................................................................................................................. 7 Install In-line filters and WallPlates ........................................................................................... 8 Monitoring the Network ........................................................................................................... 10 Motorola Contact List .......................................................................................12 Supporting documents.....................................................................................12 Motorola, Inc Page 2 of 12
  • 3. Better Wireless LAN The goal of a wireless LAN site survey is to measure the RF penetration through the building architecture, and identify the location and method of installation. With the Wireless WallPlate and Adaptive Line Power, every room is a potential installation site. Thus, the site survey can be simplified greatly to determine the average room-to-WP density. Si t e S u r v e y Activities: Load site survey code onto a WallPlate Survey one room group Load Site Survey code Obtain the site survey code from Motorola support. Email: pbn.support@motorola.com. The code comes with instructions to load the Site Survey code onto a T3 Switch; then push it to the WallPlate. Any Wireless WallPlate can be converted into a site survey WallPlate. Since each WallPlate stores two images, you can easily switch back to production mode. Power the WallPlate using a 12VDC regulated power supply Site Survey code allows the WallPlate to operate without a connected T3 Switch. When running the site survey code, the WallPlate has this hard-coded configuration: Transmit level 14dBm Channel 1 SSID = “Motorola-survey” Ethernet ports disabled Install the survey WallPlate in one room It is generally best to locate the WallPlate on the wall where it will be installed. Install the power adapter. After about 2 minutes, the WP will begin transmitting the SSID. Be certain to close the doors when doing the site surveys. Signals can bounce through the hallway and give inaccurate readings. Motorola, Inc Page 3 of 12
  • 4. Measure the Received signal level in each adjacent room Find the room where the signal level is -90dBm. Then, add one extra room. This is the ROOM- to-WP density for the entire property. In this example, the -90dBm room is the fifth room. Thus, the density will be one AP in every 5 rooms. You could also use 6 rooms without trouble. This will provide a -72dBm signal or better in each room of the hotel with little co-channel interference. 5 rooms coverage per WP AP A P -48 -65 -72 -80 -88 -92 Delta (dB) 17 7 8 8 4 C o - C h a n n el I n t er fe r en c e With the WP installed in the site survey room, continue measuring RF signal strength in rooms across the hall on the same floor, and vertically in rooms on other floors. Note the rooms where the signal level drops to -90dBm or lower. Based on the above survey, it can be demonstrated that the WPs installed in room 100 and 117 on Channel 1 will not interfere. Rooms 100 and 107 are likely within the carrier detect range; but they are on non-overlapping channels. 5 rooms Rm100 Rm110 1 -70 11 -70 HALLWAY HALLWAY -70 6 -70 1 Rm107 Rm117 Motorola, Inc Page 4 of 12
  • 5. Fast Installation, Tamper proof Activities: Install mT2 Switch in phone room Install cross connects for one room Install MC-802 WallPlate in the room Measure RF signal strength Following these steps, the complete installation can be demonstrated. Particular attention should be paid to the in-room portion of the installation. In hotel environments, it is critical to guest satisfaction to get in and out of the room as quickly as possible. Required Motorola equipment Name: T3 PowerBroadband Switch, RoHS Motorola P/N: 558975-001-00 Model: 45225 Name: m2 Ethernet WallPlate, RoHS Motorola P/N: 549478-001-00 Model: 45101 Name: MC-802 Wireless WallPlate, RoHS Motorola P/N: 557925-001-00 Model: 45225 Name: RJ11 IN-Line filter Motorola P/N: 552689-001-00 Model: 65603 Required Third Party Equipment 1. Two RJ21 Male cables, single or dual ended, approx 3 meters 2. Cross connect block (type 66, 110, Krone, etc) 3. Spool of cross-connnect wire 4. Ethernet cables to connect the T3 into the core network Note: Type 66 cross connect blocks can be purchased with a pre-wired RJ21 connector. This simplifies the installation considerably. Use a Male-to-Male RJ21 cable with a pre-wired 66 block. If using 110 or Krone blocks, you will need to use a single-ended Male RJ21 cable and punch down the open ends of the RJ21 cable. For demonstration, fan out and punch down the first three wire pairs. The standard color codes for the first three pairs are: White-blue pair one White-orange pair two White-green pair three Motorola, Inc Page 5 of 12
  • 6. I n s t al l t h e C r o s s C o n n e c t s Identify the line 1 wire pair. The recommended procedure is to begin replacing cross connects at the room termination block, moving back to the PBX termination block. The reason is simple: In most cases, the room termination blocks are marked with room numbers; whereas the PBX block is marked with cable pairs or PBX port IDs. 2 2 3 1 1. Install the Cross-Connect block on the wall 2. Connect the RJ21 cables to the T3 Switch 3. Remove and replace each line 1 wire following this procedure: 1 • Starting at the Room block, remove the “old” wire termination • (leave the “old” wire attached to the PBX block until step 3) • Punch down a new wire on the same termination point • Route the new wire to the cross connect block, punch down on the right side 2 • Mark the block with the room number • Punch down a new wire pair on the left side of the block 3 • Route the new wire pair to the PBX block • At the PBX block, remove the “old” wire termination from step 1 • Remove the “old” wire and punch down the new wire on the same termination Motorola, Inc Page 6 of 12
  • 7. C o n fi g u re t h e S w i t ch Default username and password Username: admin Password: <blank> Default IP address 192.168.1.3 Login using a serial console connection, telnet, or webUI Basic Command set The following command set applies to ports 1, 2 and 3. If other ports are used, please substitute the port IDs where shown below. This config has one open WLAN, and both remote Ethernet ports enabled. More advanced configurations including secure WLANs and VLANS can also be demonstrated if time allows. COMMANDS USING THE CLI SCREENS USING THE WEB UI #SYSTEM IP CONFIGURATION ip config ip-address <ip> mask <mask> gateway <gw> ip private enable dhcp server enable #DSL PORT COMMANDS interface dsl config port(1-3) max-down 25 max-up 10 interface dsl enable port(1-3) interface remote enable port(1-3)-(1-2) #WIRELESS COMMANDS wifi wlan profile add “My-SSID” wifi wlan config wlan(1-3)-1 profile “My-SSID” wifi wlan enable wlan(1-3)-1 interface wireless en radio(1-3) interface wireless config radio(1-3) transmit max NOTE: Line power is not enabled until after the filters are installed in the room Motorola, Inc Page 7 of 12
  • 8. I n s t all I n - l i n e f il t e r s a n d W a l l P l at e s The Wireless WallPlate has a built-in POTS and Line Power filter for the desk phone. Install an in-line filter on all other phone jacks that will have a phone connected. The terminated filter has a clipped RJ11 connector. This is purposely done to comply with EN60950 requirements. Use a small flat blade screwdriver to lift the tab if attempting to remove the filter. If installing a filter on a bathroom phone, use the Unterminated filter. Remove the bathroom wall plate and terminate the filter in the wall box using wire beans. In-Line Terminated Filter In-Line Unterminated Filter Install the WallPlate Step 1 Loosen screws on wall plate approximately 6mm (1/4”) Attach the Mounting Adapter using the keyhole slots Tighten screws until the bracket is firmly attached, do not over tighten Step 2 Connect 5cm cable (supplied) between MC-802 bottom mounted RJ11 and existing RJ11 jack. Step 3 Attach the MC-802 to the Mounting Adapter using the supplied 6/32 thread forming screws Motorola, Inc Page 8 of 12
  • 9. Step 4 Connect the analog phone to the RJ11 phone jack Enable Line Power Line power should be enabled after the filters and WallPlate have been installed. Line power is safe for use with telephony equipment; but it will ring the phones if the filters are not installed first. Cmd: interface dsl power enable port(1-3) From the Switch CLI, check the status of the WallPlate using “show interface dsl status” • READY LED will be ON when power is supplied • STATUS LED will flash with WLAN traffic • LINK LED will flash fast during link training, flash slow when not training, and will be solid when the VDSL link is established Motorola, Inc Page 9 of 12
  • 10. M o n i t o r i n g t h e N et w o r k Following the above steps is useful in demonstration or evaluation of the installation and RF signal propagation. During installation, and follow-up evaluation, the system should be monitored to check for network and client status. This can be done via the CLI or webUI. Monitoring Via the CLI These CLI commands are used to monitor the network and clients: show interface dsl status pay attention to the SNR Margin number. It should always be 6dB or above pay attention to the Quality parameter. This measures bit errors show interface wireless status if the WLANs and radios are configured correctly, the radios operational status will show “up” show wifi client statistics This command displays a top level view of the connected wireless clients. To display details, enter the client MAC address and its connected radio. The webUI is much easier to use when monitoring connected clients Monitoring Via the webUI The webUI is much easier to use when monitoring wireless client statistics. Monitor Tab – Status This screen displays a color-coded map of every dsl and Ethernet port the dsl line status and remote Ethernet port status. Click the + sign next to the port to display additional line parameters. Pay close attention to these important parameters: Quality Quality is a measure of bit errors. If the quality becomes ‘fair’, check the SNR Margin. SNR Margin Margin is directly related to quality. Margin should always be 6dB or greater. If Quality shows fair, raise the SNR Margin target to 9dB or lower the target line rate in the Interface Tab - DSL Motorola, Inc Page 10 of 12
  • 11. Monitor Tab – Wifi –Radio A radio can be Operationally UP only when it has a valid WLAN configuration and it is manageable by the T3. Use this screen to quickly identify the operational status and parameters of all the radios. If a radio does not appear in this list; check: • for the radio to be enabled o Interface Tab - Wireless • for an IP address from the T3 o Monitor Tab – DHCP • for a valid WLAN configuration o Wifi Tab – Profiles o Wifi Tab – WLAN Monitor Tab – Wifi – Client The highlevel information is presented for all connected wireless clients: • MAC Address • Radio • WLAN • SSID For further details e.g. the VLAN ID and average RSSI, click the + sign to expand the client details. Motorola, Inc Page 11 of 12
  • 12. Motorola Contact List The following contact list should be used during the field evaluation. Copy pbn.support@motorola.com on all emails. Primary Support pbn.support@motorola.com 925-201-4500 Lead Support Erin Bulloch ebulloch@motorola.com Desk: 925-201-4513 Mobile: 925-548-6699 Secondary Support John Williams Jwilliams@motorola.com Desk: 925-201-4516 Mobile: 510-331-4912 Jackson Yip jyip@motorola.com Desk: 925-201-4541 Mobile: 650-787-8753 Product Manager Daran Hermans dhermans@motorola.com Desk: 925-201-4510 Mobile: 925-250-1467 Skype: dg_hermans S u p p o rt i n g d o c u m e n t s • Installing Motorola MC-802 Wireless WallPlate • Installing Motorola PBN products – Primer • T3 PowerBroadband User Guide • Release Note-MC800SS-app.img (site survey code) Motorola, Inc Page 12 of 12