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@uberflip#MAHacks
Linda West
Director of Digital Marketing,
Act-On Software
@misslindawest
MARKETING AUTOMATION HACKS:
ACT-ON
Hana Abaza
VP Marketing, Uberflip
@hanaabaza
@uberflip#MAHacks
Join in on
WE WILL SEND THE RECORDING.
Questions? We’ve got answers!
(At the end of the webinar ☺)
@uberflip#MAHacks
STICK AROUND FOR
A DEMO
@uberflip#MAHacks
Meet the Expert
Street Cred:
• Act-On is Act-On’s biggest customer
• I’ve worked in both the Demand Gen
and Digital teams at Act-On.
• My team uses Act-On to drive
awareness, generate leads, and create
brand advocates. We constantly find
new ways to use our platform.
Linda West
Director of Digital Marketing
Act-On Software
@uberflip#MAHacks
Let’s get hacking
@uberflip#MAHacks
Hack #1: Map Your
Buyer Journey, Map
Your Content
• Before you build it, map it.
• Organize your AO assets
• Layer on buyer personas if,
you're an advanced content
marketer.
• Content is fuel for your
engine.
@uberflip#MAHacks
Hack #1: Map Your
Buyer Journey, Map
Your Content
• Before you build it, map it.
• Organize your AO assets
• Layer on buyer personas if,
you’re an advanced content
marketer.
• Content is fuel for your
engine.
@uberflip#MAHacks
Hack #1: Map Your
Buyer Journey, Map
Your Content
• Get it all in the Act-On content
library.
• Get your content tech
integrations up and running.
• Use media links for other stuff
hosted outside of Act-On.
@uberflip#MAHacks
Hack #1: Map Your
Buyer Journey, Map
Your Content
• To gate, or not to gate?
• Select high value content that
people are willing to give up
contact details for.
• Hint: it has to be valuable.
• Two things to consider: 1)
when are they ready, 2) what
do you need to communicate
effectively
Additional info
Screenshot here
@uberflip#MAHacks
Hack #2: Apply
Automated programs
to press & influencers
• Press are people, too.
• Apply demand generation
principals to other groups that
need “nurturing.”
• Collect data, use it as insight, go!
@uberflip#MAHacks
Hack #2: Apply
Automated
programs to
press &
influencers
• Lead scoring? Try
press engagement
scoring! Try
influencer scoring!
@uberflip#MAHacks
Hack #2: Apply Automated programs to
press & influencers
• Lead Nurturing?
Try Automated
programs for
press,
influencers, and
partners.
@uberflip#MAHacks
Hack #3: Seek
opportunities to
expand interactions
• Website visitor tracking.
• Auto-responders.
• Try to find opportunities where
your customers have to make a
decision to say ‘yes’ or ‘no.’
@uberflip#MAHacks
Hack #4: Customer
Engagement
• Customers are your biggest
revenue source.
• Brand consistency.
• Upsell!
• Turn customers into advocates.
Top Performing B2B
companies invest
52%
of their marketing
budget on customer
retention & expansion
@uberflip#MAHacks
Hack #4: Customer
Engagement
• Welcome drips.
• Feature adoption.
• Pre-empt down-sell and churn.
• Renewal automation.
• Better customer success
interactions.
• Opportunity to work
hand-in-hand with customer
support teams.
Additional info
Screenshot here
@uberflip#MAHacks
Hack #5: When in doubt, TEST!
• Hey marketers, guess what? Sometimes, your gut is wrong.
• Get scientific.
Additional info
Screenshot here
@uberflip#MAHacks
Hack #5: When in doubt, TEST!
• Hey marketers, guess what? Sometimes, your gut is wrong.
• Get scientific.
@uberflip#MAHacks
Hack #6: Use AO
Anywhere
• Single data source for
engagement data – put it to
work!
• Multiple contexts and use
cases for individual workflows
and styles.
@uberflip#MAHacks
Hack #6: Use AO
Anywhere
• Content, content, content.
• Brand consistency.
• Leverage what you have.
@uberflip#MAHacks
Hack #6: Use AO
Anywhere
• Content, content, content.
• Brand consistency.
• Leverage what you have.
@uberflip#MAHacks
Research Report: Alignment, Technology, & Revenue Impact
http://bit.ly/1TV905P
Research Report: Rethinking the Role of Marketing
http://bit.ly/1QVzDZq
Resources
@uberflip#MAHacks
QUESTION TIME!
Linda West
Director of Digital Marketing, Act-On Software
@misslindawest
Hana Abaza
VP Marketing, Uberflip
@hanaabaza
hub.uberflip.com
@uberflip#MAHacks

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