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SOCIAL TECHNOLOGIES FOR INTERNAL COMMUNICATIONS Abi Signorelli Focusing on how social tools such as twitter, facebook, linkedin and youtube can be used to support and enhance employee communication and collaboration – both inside and outside the workplace.
SO, WHY GO BEYOND THE FIREWALL?
Power to your people If the freedom of speech is taken away then dumb and silent we may be led, like sheep to the slaughter . George Washington “ ”
THE BENEFITS ARE ENDLESS!
WITHOUT DOUBT, THERE ARE SOME BRILLIANT CASE STUDIES IN THIS ROOM! LET’S TEST THAT THEORY…
SO, WHAT ARE THE TOOLS, OR RATHER, METHODS? "No matter how sophisticated technology gets, we're reminded daily that it's about people…”  Biz Stone, Twitter co-founder and director of communications
AUDIO ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ Words mean more than what is set down on paper.  It takes the human voice to infuse them with deeper meaning.”  Maya Angelou
VIDEO ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ In 2010, YouTube streamed more than 700bn videos…25 hours of content uploaded every minute…2 nd  biggest search engine after Google”  Next Generation Media Quarterly Jan 2011
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],MICRO-BLOGGING “ Twitter has been criticised as a time-waster – a way for people to inform their friends about the minutiae of their lives, 140 characters at a time. But…140 characters were enough to shine a light on Iranian oppression and elevate Twitter to the level of change agent.” Mark Pfeifle – former US security advisor
SOCIAL NETWORKS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ The difference between PR and social media is that PR is about positioning, and social media is about becoming, being and improving.” Chris Brogan
OTHER EXAMPLES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SOMETHING FOR THE FUTURE?
DON’T BE AFRAID,  GUIDELINES AND EDUCATION WILL PROTECT YOU ” Almost every nightmare scenario you come up with, is probably already covered by existing policy and practice”  Jon Iwata, SVP Marketing & Communications, IBM
TIPS ON SOCIAL  MEDIA GUIDELINES
SOME SOCIALLY SAVVY BOSSES “ Trust and transparency are key to earning real customer loyalty …My ambition for Asda is to actively involve customers in every aspect of the business, to lift the lid on how we do things, and enable our customers to help make decisions that have an impact on what we sell and how we sell it. ”  Andy Bond, Asda CEO
CAROLINE TAYLOR VP MARKETING, COMMUNICATIONS & CITIZENSHIP, IBM ,[object Object]
ARIE BALL VP TALENT ACQUISITION, SODEXO ,[object Object]
KEITH POTTS CEO AND CO-FOUNDER, JOBSITE.COM ,[object Object]
STEPHEN BEYNON MD CONSUMER AND SMALL BUSINESS, EIRCOM AND METEOR ,[object Object]
IMPORTANT TO REMEMBER… “ Social Media is about the people… …not about your business!  Provide for the people and the  people will provide for you. ”   Matt Goulart Founder of WebStar Content
IT’S AN EVOLUTION NOT REVOLUTION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
THANK YOU ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Social media and Internal Comms

  • 1. SOCIAL TECHNOLOGIES FOR INTERNAL COMMUNICATIONS Abi Signorelli Focusing on how social tools such as twitter, facebook, linkedin and youtube can be used to support and enhance employee communication and collaboration – both inside and outside the workplace.
  • 2. SO, WHY GO BEYOND THE FIREWALL?
  • 3. Power to your people If the freedom of speech is taken away then dumb and silent we may be led, like sheep to the slaughter . George Washington “ ”
  • 4. THE BENEFITS ARE ENDLESS!
  • 5. WITHOUT DOUBT, THERE ARE SOME BRILLIANT CASE STUDIES IN THIS ROOM! LET’S TEST THAT THEORY…
  • 6. SO, WHAT ARE THE TOOLS, OR RATHER, METHODS? "No matter how sophisticated technology gets, we're reminded daily that it's about people…” Biz Stone, Twitter co-founder and director of communications
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12. SOMETHING FOR THE FUTURE?
  • 13. DON’T BE AFRAID, GUIDELINES AND EDUCATION WILL PROTECT YOU ” Almost every nightmare scenario you come up with, is probably already covered by existing policy and practice” Jon Iwata, SVP Marketing & Communications, IBM
  • 14. TIPS ON SOCIAL MEDIA GUIDELINES
  • 15. SOME SOCIALLY SAVVY BOSSES “ Trust and transparency are key to earning real customer loyalty …My ambition for Asda is to actively involve customers in every aspect of the business, to lift the lid on how we do things, and enable our customers to help make decisions that have an impact on what we sell and how we sell it. ” Andy Bond, Asda CEO
  • 16.
  • 17.
  • 18.
  • 19.
  • 20. IMPORTANT TO REMEMBER… “ Social Media is about the people… …not about your business! Provide for the people and the people will provide for you. ” Matt Goulart Founder of WebStar Content
  • 21.
  • 22.

Editor's Notes

  1. How would you feel if we told you now – no tweeting, texting, no internet? We’re all human beings – let’s treat our employees as human beings, let’s trust them And, they’re doing it anyway so what’s the point And the benefits are ENORMOUS!
  2. Collaborating Connecting Crowd sourcing Communities Move from broadcast / curation UCG Role of IC changing – enabler Innovation/idea exchanging Connect the unconnectable Recruitment – talent attraction Gen y Expectations have changed – news finds you RSS Economy Spreading the word about your brand, advocacy Who here as access to internet banned?
  3. Stand up if you know me Stay standing up if you ‘met’ me online Name one thing you know about me Name one example of where we’ve connected in a ‘work’ capacity Who else has met online in here? Who’s collaborated with who?