This document contains the resume of Abhishek Dutta. It summarizes his work experience as an IT analyst at ANZ Operations & Technology Pvt. Ltd. and STS International Pvt. Ltd., including his responsibilities of installing, configuring, and troubleshooting VMware, Citrix, and other technologies. It also lists his education credentials and technical skills in areas like Windows, networking, Active Directory, and VMware.

1. Abhishek Dutta
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ABHISHEK DUTTA
#32,18th Main 3rd C Cross, BTM 2 Stage, Bangalore 560068
Karnataka, India
Mobile: +91-9741022522, +91-8894111531
E-Mail: addydu05@yahoo.com
CAREER PROFILE:
Seeking a position as an engineer which offers key participation, team oriented tasks, immediate
challenges,andcareeropportunity, wheremyresourceful experience and academic skills will add value to
organizational operations.
CAREER SUMMARY:
 Trained at BHARTI AIRTEL CHANDIGARH, WEBCOM TECHNOLOGIES NEW DELHI
 Attended workshops at covering various topics related to Networking, .Net Framework and core Java
 Created a test Environment in Citrix or VMware for Production Team to test their applications
 Assisted the Design and implementation team of VMware ESX 4x for consolidated servers and Desktops
 Strong ability to handle multiple priorities, with a bias for action and a genuine interest in professional
development.
 Excellent team player with strong analytical, leadership and organisational skills; ability in learning new
concepts quickly, working well under pressure & communicating ideas clearly.
CORE COMPETENCIES:
 Creative & self-motivated to find solutions in a sometimes ambiguous environment
 Possess a good understanding of VMware Networking concepts like creation of vSwitches, different
types of port groups, NIC Teaming and VLAN
 Installation, Configuration, Administration and Trouble shooting in VMware ESX/ESXi 3.5, 4.0 4.1, 5.0& V
Sphere (4.0)
 Expertise in creating Citrix Streaming Profiles and Publishing Applications to users in Citrix XenApp
4.5/5.0
 Work cooperatively with other team members to resolve problems to the satisfaction of the
Administrators
TECHNICAL SKILLSETS:
 VMware, Citrix, Storage Area Network, Active Directory, Exchange, SCCM, Outlook, Network Printers,
Air watch, Good for Enterprise, Shared Drives, MS Office, Mac OS, Windows OS, Networking
TRAINING AND INTERNSHIP:

2. Abhishek Dutta
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 Trained at Bharti Airtel as Software Engineer Internship
 Interned as a Project Analyst
 Created a Java project based on Automatic SIM subscription’s, Activations, deactivations of service
CURRENT PROFESSIONAL STATUS:
Delegating as IT Analyst with ANZ Operations & Technology Pvt. Ltd. sinceFebruary, 2015
(Prior to this, was recruitedby Magna Info Tech and deployed immediately at ANZ (contract staff), February,
2014)
Functional Area: IT Infrastructure Services
Project: Technology Service Management
Environment: Active Directory, VMware, Citrix, Service desk manager, SCCM, Net deploy, Win XP, Win 7,
Enterprise Vault
Work Profile:
 Installation, Configuration, Administration and Trouble shooting in VMware ESX/ESXi 3.5, 4.0 4.1, 5.0& V
Sphere (4.0)
 Part of the Design and implementation team of VMware ESX 4x for consolidated servers and Desktops
 Patch Management of ESX Hosts using VMware Update Manager
 Creating and managing virtual machines, and installing VM Tools into V M's
 Installation and configuration of Virtual Machines in an Enterprise SAN and NAS environment
 Converting P2V and V2V using VMware Converter
 Migration of Virtual Machines using V-Motion
 Creating Clusters for High Availability (HA) and Distributive Resource Scheduling DRS
 Creation of Virtual Switches, Ports and Port groups and setting up Policies for Virtual Networks
 Moving V M's from one LUN to another LUN using Storage V-Motion
 Troubleshooting VM’S in Private cloud and administration through Citrix Desktop Director
 Configurations of Virtual switches and network connections
 Performing Snapshots, Cloning, Cold Migrations and Hot Migrations
 Assigning Folder Permissions to users
 Creation of Distribution list and provision access
 To provide access to Shared Folders and Drives, Create/Modify Generic Mailbox and Exchange Accounts
and troubleshoot email clients like MS Outlook
 Pushing the software packages through SCCM in win 7 domain laptops
 Deployment of software’s and assigning object to workstations in AD
 Resetting Client Policies and Actions within SCCM
 Managing network printers and dealing with printing issues
 Microsoft Office Issue
 Creating various user profiles (Roaming and Local)
 Expertise in creating Citrix Streaming Profiles and Publishing Applications to users in Citrix XenApp
4.5/5.0
 Administration of Citrix XenApp Farms
 Managing exchange mailbox accounts
 Relinking exchange accounts though PowerShell scripting
 Managing shared folder permissions through AD
 Installing XenApp Servers
 Configuration of Citrix server policies, Load Management and Printers in the Farm
 In-depth knowledge in dealing with Windows Registry and File Systems

3. Abhishek Dutta
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THE COMPANY: STS International Pvt. Ltd.
Designation: IT Analyst (Sep 2013 – Feb 2014)
Functional Area: IT Infrastructure Service
Project: Global Technical Response Centre
Environment: Mac and Windows OS, BMC Remedy, Cisco Tools, VMware
Work Profile:
 Installation of VMware on MAC OS
 Implemented and supported the Active Directory on Windows server 2000 and 2003 platform
 Administration of application access including User Verification and Access Granting to various
applications along with User Setups
 Managing, troubleshooting Cisco Inter network and Testing Network Connectivity issues for Remote
customers
 Providing first level support for all WebEx issues
 Supporting outlook WebEx tool for mac and windows to schedule meetings
 Assisting installation and configuration of WebEx tool for all Cisco Employee
 Resolving Software Issues rose by clients and update the (Incidents) by using CISCO Networking Tools
 Assisting installation and maintenance of network equipment. Performed user account Creation,
deletion, and configuration
 Working experience with BMC Remedy IT Service Management tool to resolve networking problems
 Installation/configuration and troubleshooting issues on WIN 7, Office and Outlook, Web Ex App, Oracle
Application Oracle 10g 11g and Toad
 Configuration & Troubleshooting VPN client and any connect VPN
 Supporting OS Mac Globally
 Creation, deletion of host name in Active Directory
 Working based SLA on SR and Incidents
 Installation, Configuration and Management of Active Directory Services
 Setting up/Provisioning of IP Phones, Mobile mail services on /Blackberry/I Phone/Android Phone for
the internal clients
 Basic support for the CVO routers
 Assume ownership of any IT problem from any internal client, and follow path of escalated Contacts to
ensure the problems are resolved in timely and effective ways to the satisfaction of the requester and
well within the contractual agreements
 Identify systematic problems and/or recommend opportunities for improvement that will eliminate or
reduce problems in the field
 Work cooperatively with other team members to resolve problems to the satisfaction of the
Administrators
EXTRA CURRICULAR ACTIVITIES:
 Actively involved with NGO Tammana as an active volunteer for community service
 Actively participated in intercultural and technical event in college
 Founder for Cu Arcs Sports Club
 Represented Himachal at the States level in Badminton
 Represented Chit Kara university at inter university IIT ROORKEE in Badminton and grabbed the Second
Position
EDUCATION:
 Bachelor Of Engineering (BE), Chit Kara College of Engineering and Technology, Baddi, Himachal Pradesh

4. Abhishek Dutta
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 P.U.C. from Army Public School, Dagshai, Himachal Pradesh
 S.S.L.C. from St. Mary’s Convent School, Kasauli, Himachal Pradesh
INTERESTS AND ACTIVITIES
 Listening to Rock music
 Reading
 Travelling and meeting new people
 Socialising
PERSONAL DETAILS:
 Nationality : Indian
 Languages : English, Hindi, Punjabi
 Reference : Will be furnished on request