1. Neha Gupta Phone: 9845565450
App Ops Engineer E-mail neha.gupta0710@gmail.com
Career Objectives
 To work on challenging assignments in a progressive organization that would leverage my
technical experience to the fullest potential and align my growth with the growth of the
organization.
Career Summary
 5.11 years of IT experience, currently working as a DevOps Engineer.
 Bachelors in technology (ECE) with exposure in Amazon Web services, Monitoring tools
Like AppDynamics, New Relic, WaveFront, Python Scripting and Chef.
 Experience as DevOps Engineer recommending cloud Solutions and Automations in Intuit
 Experience as a senior Middleware Administrator in Wells Fargo Solutions, India.
 Experience as a WebLogic Analyst in Mahindra Satyam
Professional Skills
 Extensively worked on complete migration of Application from Datacenter to Cloud.
 Installation and Configuration of Wily Introscope, Appdynamics, New Relic and
WaveFront Monitoring.
 Complete setup of a Monitoring for an Application using any of the above Monitoring tool
 Good Understanding of setting up SSL at LTM or server level
 Worked on Automation tasks using Cloud Formation templates, Chef Recipes and Python
 Installing Apache Http server, configuration, troubleshooting, Rewrite Rules, SSL
configuration
 Hands on the performance and fine-tuning of the Weblogic Server
 Resolving the production/non-production issues, conducting Root Cause Analysis and plan
necessary process improvement
 Involved in writing “Application Performance Management” shell scripts to monitor UNIX
production server performance.
 Highly motivated and analytical team player with attitude of creative problem solving and
troubleshooting, excellent communication skills and interpersonal skills.
 Demonstrated ability to complete high-end projects in deadline-oriented environments
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2.  Flexible and creative individual with organizational ability, a wide range of IT Programming
knowledge and a good eye for latest trends in IT World.
 Having sound knowledge in Oracle database
 Basic knowledge of WAS, IIS, Site minder
 WebLogic Application Server 8.1/9.2/10.1/10.3.X/12c: Proficient in Installing, Configuring,
Troubleshooting, Administration of Web applications in WebLogic server 9.1 and 10.3.X in
Production environments.
 Configuring Siteminder with Web Servers
Technical Expertise
 Operating System : Microsoft Windows 2000/2003/XP, Sun Solaris, Linux, AIX, HP UNIX
11i, Sun Solaris 8 and 9
 AWS : VPC, IAM, EC2, S3, CloudFormation, Auto Scaling, Route53, ELB,Direct
Connect
 Languages : Java 1.5/J2EE
 Databases : Oracle 9i, SQL
 Automation : Unix Shell Scripting, Python
 Webservers : Apache 2.0, IIS 6/7, NetScape
 Application Servers: WebLogic 8.X,9.X,10.X,12C, Tomcat 4/5, WAS 6.1/7.X
 Code Quality Tools &Other tools : Putty, HP-BAC, HP-RUM, HP-Open View, Wily
Introscope, BMC Remedy, HPOO, AppDynamics, NewRelic, Wavefront
 DevOps tool : Jenkins, GitHub
Employment History
Company: Intuit,Bangalore(App Ops Engineer 2)
Duration: May 2015 – Till Date
Roles and Responsibilities
 Responsible for maintaining an end to end state of an application
 Migrating applications from Data center to AWS
 Installing and Configuring Appdynamics agents on host and create monitoring over
Controller
 Setting up SSL on LTM or Server level
 Writing Chef recipes for Configuration Management
 Deployment of application using Jenkins and GIT hub
 Building automation tools using python (backend coding)
 Use Cloud Formation templates to automate AWS Infrastructure
Company: Wells Fargo India, Bangalore (Middleware Administration)
Duration: July 2013 – May 2015
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3. Roles and Responsibilities
 Performance Analysis of Applications
 SSL renewal for weblogic/Apache/SunOne and IIS servers
 End to end configuration of Wily Introscope
 Root cause analysis of Incident tickets
 Providing Preventive Actions to avoid functional and manual issues in future
 Production support on 24*7 basis
 Managing Change Implementation plans and review meetings
 Deploying applications in live environments
 Handle work/ change requests and incidents
 Troubleshoot program exception and perform application restarts
 Review and Maintain log of production failures and resolutions
 Debugging Server & Deployment related problems and updating in Knowledge Base
 Analyze the Log files ,Thread Dumps, Heap Dumps and Core dumps
 Working along with Vendor (Oracle) and Application teams to resolve high priority issues.
 Reviewing and assigning Change requests within the team.
 Upgrading Siteminder Versions on Web Servers
Company: Mahindra Satyam, Bangalore (Weblogic Analyst) Duration:
October 2010 – June 2013
Roles and Responsibilities
 Installing, configuring, setting and managing and monitoring of Weblogic and
 Apache Http server, Configuring Wily Introscope
 Ensuring Clustering and High Availability skills
 Performance Analysis of Applications
 One way and two way SSL configuration
 Planning and implementation of Change tickets in Production Environment.
 Root cause analysis of Incident tickets
 Setting the alerts to monitor the Application Server and Web servers using Manage Engine.
 Production support on 18 X 5 basis and rest of the period covered through on call.
 Ensure all work performed falls within Optus problem and change management procedures.
 Deploying applications in live environments
 Handle work and change requests and incidents
 Troubleshoot program exception/ perform application restarts
 Review and Maintain log of production failures and resolutions
 Migration of partitions and application servers in case of server upgrade
 Debugging Server & Deployment related problems and updating in Knowledge Base
Achievements:
 POB (Pat on Back) Award for being quick Leaner and taking up Prod Task efficiently
 Associate of The Month for Making Critical Prod Release Successful
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4.  Shared Success Award for Delivering Top Class Service with minimal error
 Achieving Excellence Award for Successful SSL CA migration for various Middleware
Products
Educational Qualification
 Bachelor of Technology (2010) in Electronics and Telecommunication Engineering with 8.6
CGPA from Biju Pattnaik University of Technology, Orissa
Trainings and Certifications
 AWS-Solution Architect -Associate
 Internal ITIL Training in Mahindra Satyam
 Classroom training in Weblogic 10.3
 Training in Tomcat 7
Personal Details
 Neha Gupta
 Passport Number: J3705857
 Date of Birth:12-10-1987
Neha Gupta
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