The document contains the resume of Neha Gupta. She has over 5 years of experience working as a DevOps Engineer. She currently works at Intuit, Bangalore as an App Ops Engineer. Her skills include AWS, Python scripting, Chef, Jenkins, monitoring tools like AppDynamics, New Relic and Wavefront. Previously she has worked as a Middleware Administrator at Wells Fargo and as a WebLogic Analyst at Mahindra Satyam. She has a Bachelor's degree in Electronics and Telecommunication Engineering.

1. Neha Gupta Phone: 9845565450
App Ops Engineer E-mail neha.gupta0710@gmail.com
Career Objectives
 To work on challenging assignments in a progressive organization that would leverage my
technical experience to the fullest potential and align my growth with the growth of the
organization.
Career Summary
 5.11 years of IT experience, currently working as a DevOps Engineer.
 Bachelors in technology (ECE) with exposure in Amazon Web services, Monitoring tools
Like AppDynamics, New Relic, WaveFront, Python Scripting and Chef.
 Experience as DevOps Engineer recommending cloud Solutions and Automations in Intuit
 Experience as a senior Middleware Administrator in Wells Fargo Solutions, India.
 Experience as a WebLogic Analyst in Mahindra Satyam
Professional Skills
 Extensively worked on complete migration of Application from Datacenter to Cloud.
 Installation and Configuration of Wily Introscope, Appdynamics, New Relic and
WaveFront Monitoring.
 Complete setup of a Monitoring for an Application using any of the above Monitoring tool
 Good Understanding of setting up SSL at LTM or server level
 Worked on Automation tasks using Cloud Formation templates, Chef Recipes and Python
 Installing Apache Http server, configuration, troubleshooting, Rewrite Rules, SSL
configuration
 Hands on the performance and fine-tuning of the Weblogic Server
 Resolving the production/non-production issues, conducting Root Cause Analysis and plan
necessary process improvement
 Involved in writing “Application Performance Management” shell scripts to monitor UNIX
production server performance.
 Highly motivated and analytical team player with attitude of creative problem solving and
troubleshooting, excellent communication skills and interpersonal skills.
 Demonstrated ability to complete high-end projects in deadline-oriented environments
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2.  Flexible and creative individual with organizational ability, a wide range of IT Programming
knowledge and a good eye for latest trends in IT World.
 Having sound knowledge in Oracle database
 Basic knowledge of WAS, IIS, Site minder
 WebLogic Application Server 8.1/9.2/10.1/10.3.X/12c: Proficient in Installing, Configuring,
Troubleshooting, Administration of Web applications in WebLogic server 9.1 and 10.3.X in
Production environments.
 Configuring Siteminder with Web Servers
Technical Expertise
 Operating System : Microsoft Windows 2000/2003/XP, Sun Solaris, Linux, AIX, HP UNIX
11i, Sun Solaris 8 and 9
 AWS : VPC, IAM, EC2, S3, CloudFormation, Auto Scaling, Route53, ELB,Direct
Connect
 Languages : Java 1.5/J2EE
 Databases : Oracle 9i, SQL
 Automation : Unix Shell Scripting, Python
 Webservers : Apache 2.0, IIS 6/7, NetScape
 Application Servers: WebLogic 8.X,9.X,10.X,12C, Tomcat 4/5, WAS 6.1/7.X
 Code Quality Tools &Other tools : Putty, HP-BAC, HP-RUM, HP-Open View, Wily
Introscope, BMC Remedy, HPOO, AppDynamics, NewRelic, Wavefront
 DevOps tool : Jenkins, GitHub
Employment History
Company: Intuit,Bangalore(App Ops Engineer 2)
Duration: May 2015 – Till Date
Roles and Responsibilities
 Responsible for maintaining an end to end state of an application
 Migrating applications from Data center to AWS
 Installing and Configuring Appdynamics agents on host and create monitoring over
Controller
 Setting up SSL on LTM or Server level
 Writing Chef recipes for Configuration Management
 Deployment of application using Jenkins and GIT hub
 Building automation tools using python (backend coding)
 Use Cloud Formation templates to automate AWS Infrastructure
Company: Wells Fargo India, Bangalore (Middleware Administration)
Duration: July 2013 – May 2015
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3. Roles and Responsibilities
 Performance Analysis of Applications
 SSL renewal for weblogic/Apache/SunOne and IIS servers
 End to end configuration of Wily Introscope
 Root cause analysis of Incident tickets
 Providing Preventive Actions to avoid functional and manual issues in future
 Production support on 24*7 basis
 Managing Change Implementation plans and review meetings
 Deploying applications in live environments
 Handle work/ change requests and incidents
 Troubleshoot program exception and perform application restarts
 Review and Maintain log of production failures and resolutions
 Debugging Server & Deployment related problems and updating in Knowledge Base
 Analyze the Log files ,Thread Dumps, Heap Dumps and Core dumps
 Working along with Vendor (Oracle) and Application teams to resolve high priority issues.
 Reviewing and assigning Change requests within the team.
 Upgrading Siteminder Versions on Web Servers
Company: Mahindra Satyam, Bangalore (Weblogic Analyst) Duration:
October 2010 – June 2013
Roles and Responsibilities
 Installing, configuring, setting and managing and monitoring of Weblogic and
 Apache Http server, Configuring Wily Introscope
 Ensuring Clustering and High Availability skills
 Performance Analysis of Applications
 One way and two way SSL configuration
 Planning and implementation of Change tickets in Production Environment.
 Root cause analysis of Incident tickets
 Setting the alerts to monitor the Application Server and Web servers using Manage Engine.
 Production support on 18 X 5 basis and rest of the period covered through on call.
 Ensure all work performed falls within Optus problem and change management procedures.
 Deploying applications in live environments
 Handle work and change requests and incidents
 Troubleshoot program exception/ perform application restarts
 Review and Maintain log of production failures and resolutions
 Migration of partitions and application servers in case of server upgrade
 Debugging Server & Deployment related problems and updating in Knowledge Base
Achievements:
 POB (Pat on Back) Award for being quick Leaner and taking up Prod Task efficiently
 Associate of The Month for Making Critical Prod Release Successful
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4.  Shared Success Award for Delivering Top Class Service with minimal error
 Achieving Excellence Award for Successful SSL CA migration for various Middleware
Products
Educational Qualification
 Bachelor of Technology (2010) in Electronics and Telecommunication Engineering with 8.6
CGPA from Biju Pattnaik University of Technology, Orissa
Trainings and Certifications
 AWS-Solution Architect -Associate
 Internal ITIL Training in Mahindra Satyam
 Classroom training in Weblogic 10.3
 Training in Tomcat 7
Personal Details
 Neha Gupta
 Passport Number: J3705857
 Date of Birth:12-10-1987
Neha Gupta
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