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The big question

What is the optimal time and
frequency at which my brand
   should share material to
     maximize my ROI?
Good vs. Bad examples




    57 million fans




    Tuesday 12:10 pm    Sunday 7 pm
Good vs. Bad examples




                    Friday at 12:27 pm



620,000 followers



                    Saturday at 5:14 am
The personification of brands


Brands want you
    to be their
   friends, then
they should learn
 to communicate
      like one
Timing – on Facebook

Weekends are optimal for consumers
Timing – on Facebook & Tumblr

  8 pm – 7 am = 17% higher interaction for FB
7 pm – 1 am = maximum interaction for Tumblr
Timing – on Twitter

19% of brand tweets occur on weekend
Timing – on Blogs

     Blog readers are early risers
Timing – Balancing platforms

Fine balance between tweets and posts
Frequency – Facebook
1-2 posts generate 32% more “likes” and
         73% more “comments”
Frequency – Twitter
Beyond 4 tweets a day, brands experience
       law of diminishing returns
Size matters

Smaller the better


80 characters


No limit

140 characters
Managerial Implications

#1: You cannot just post content for the
sake of it, you have to understand your
audiences consumption pattern.

#2: Tools such as Hoot suite & Tweet
O’clock can help one perfect their
content sharing
Discussion Question


        The motive behind ideal
time/size/frequency is to maximize the
         reach of ones content.

 What other ways do you feel brands
use or should be using to get the most
      out of their tweets/posts?
Appendix - Tactics to max. reach

• Twitter - If you ask followers to “RT,” you’ll get a 12X
  higher retweet rate than if you don’t. But if you spell out
  the word “retweet,” that figure jumps to 23X

• Facebook - It’s also a good idea to run photos — photo
  posts get 39% higher interaction rates than average

• Fill in the blank posts get 9 times more comments

• Tweet O’Clock, a twitter app allows you to find out when
  it’s best to tweet someone.Just enter their Twitter
  username, select the timezone to display the results in..
  then click on <Find>

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Social Media - Time, Frequency, Size

  • 1.
  • 2. The big question What is the optimal time and frequency at which my brand should share material to maximize my ROI?
  • 3. Good vs. Bad examples 57 million fans Tuesday 12:10 pm Sunday 7 pm
  • 4. Good vs. Bad examples Friday at 12:27 pm 620,000 followers Saturday at 5:14 am
  • 5. The personification of brands Brands want you to be their friends, then they should learn to communicate like one
  • 6. Timing – on Facebook Weekends are optimal for consumers
  • 7. Timing – on Facebook & Tumblr 8 pm – 7 am = 17% higher interaction for FB 7 pm – 1 am = maximum interaction for Tumblr
  • 8. Timing – on Twitter 19% of brand tweets occur on weekend
  • 9. Timing – on Blogs Blog readers are early risers
  • 10. Timing – Balancing platforms Fine balance between tweets and posts
  • 11. Frequency – Facebook 1-2 posts generate 32% more “likes” and 73% more “comments”
  • 12. Frequency – Twitter Beyond 4 tweets a day, brands experience law of diminishing returns
  • 13. Size matters Smaller the better 80 characters No limit 140 characters
  • 14. Managerial Implications #1: You cannot just post content for the sake of it, you have to understand your audiences consumption pattern. #2: Tools such as Hoot suite & Tweet O’clock can help one perfect their content sharing
  • 15. Discussion Question The motive behind ideal time/size/frequency is to maximize the reach of ones content. What other ways do you feel brands use or should be using to get the most out of their tweets/posts?
  • 16.
  • 17. Appendix - Tactics to max. reach • Twitter - If you ask followers to “RT,” you’ll get a 12X higher retweet rate than if you don’t. But if you spell out the word “retweet,” that figure jumps to 23X • Facebook - It’s also a good idea to run photos — photo posts get 39% higher interaction rates than average • Fill in the blank posts get 9 times more comments • Tweet O’Clock, a twitter app allows you to find out when it’s best to tweet someone.Just enter their Twitter username, select the timezone to display the results in.. then click on <Find>