RMG best practices as observed by Diksha Tech.

1. RMG Best Practices at Diksha
Technologies.

2. Diksha has been an ideal workplace for me. It’s an organisation that
believes in employee empowerment through career defining
assignments. I love the responsibilities that are given along with
required training. Professional fulfillment comes in the form of
varied projects across a huge array of domains. Thanks Diksha!
Vinuthan
Associate Team Lead
I have been with Diksha for about 2 years and it has been a great
learning curve with challenging opportunities. The enthusiastic
environment, professional guidance and recognition for good work
are just a few of the many perks of working here. I look forward to
my career growth at Diksha.
Vikram Chandra
Senior Specialist, BD
Working alongside domain experts at Diksha gives me an
opportunity to grow continually and give my best without pressure.
Performing with deadlines comes as a breeze – thanks to the
encouraging, fun and happy environment at work!
Pooja Prabhu
Senior Specialist, RMG

3. Open Door Policy
We strongly encourage an environment in the company in which one may openly and
freely discuss one’s views along with their team members, line managers or top
management. This free and open exchange of ideas and opinions conducted in a non-
threatening environment is an integral part of our culture.
Workplace Wellness
We have committed ourselves to create a safe, healthy and happy
workplace. Thus ensuring that all our employees feel homely, secure and
stay with us for a very long time.
Open Book Management
We believe in a culture of participative management by igniting the
creative endeavors of our workforce. We make our employees an
interested party towards our strategic decision making, thus
aligning them with the companies business objectives.

4. Knowledge Sharing
We have adopted a systematic approach to ensure that knowledge
management supports strategy. Our belief of putting knowledge into practice
places emphasis on knowledge integration. This entails capturing, distilling and
sharing explicit knowledge.
Highlighting Performers
We create profiles of top performers and make them visible through our
intranet and display boards. This encourages others to put in their best-
creating a competitive environment.
Open House Discussions
We understand that employees are the biggest source of ideas. In our effort
recognize, nurture and execute great ideas we conduct and promote open
house discussions.

5. Performance linked Bonuses
In working towards our endeavour of growth and increase of productivity and
profitability. We have attached bonus pay-outs to team-specific profitability
thresholds. This fosters an environment of trust, teamwork and holistic competition.
360 Degree Feedback
We believe is a system which solicits performance feedbacks from seniors,
peers and subordinates. This allows every employee to be responsible for
giving relevant and constructive feedbacks.
Fair Evaluation System
Our undeterred belief in being fair, objective and even-handed has
allowed us to have a standard and effective evaluation system. A
system which clearly links individual performance to corporate
business goals and priorities.

6.  By valuing employees
Our regard and value for our employees shines through all our
actions and words. We demonstrate our appreciation towards
By valuing each employee unique value irrespective of his performance.
employees
 By sharing leadership vision
We believe that employees are part of something bigger than
themselves and their individual jobs. We ensure that all our
By sharing employees have access to our overall mission, vision and
By providing
leadership strategic plans.
information
vision  By sharing goals and direction
Our belief is deeply imbedded in the fact that it is important to
share with the employees the most important goals and
direction of the group. Thus empowering them to chart their
course without close supervision.
 By building trust
By sharing We inculcate an environment of complete trust. Our employees
By building
goals and receive clear expectations from their respective managers. Thus
trust
directions empowering our employees to focus all their energy on
accomplishing and not on wondering, worrying and second-
guessing.
 By providing information
We empower our employees by providing access to all the
necessary information required to make thoughtful decisions.

7.  By delegating authority
We believe in delegating work with the decision making
authority. Thus empowering employee to grow and develop new
skills.
 By providing frequent feedback
Be rewarding
By delegating We realise the importance of providing frequent and
empowered
authority constructive feedbacks to all our employees. The purpose of this
behavior feedback is both reward and recognition as well as improvement
coaching. This empowers them to develop their knowledge and
skills.
 By solving problems as a team
By providing
By providing When problem occurs, we do not blame but work as a team to
frequent
guidance solve it. This experience empowers us to mitigate the causatives
feedback of the problems’.
 By providing guidance
By solving We have inculcated an environment in which we guide our
problems as employees towards the direction of the solution. This guidance
a team allows our employees to look for various solution s and not just
one.
 By rewarding empowered behavior
Gradual and honest empowered behavior leads to career
enhancement and growth amidst our employees.

8. Performance
Rewards
• We strongly believe on building trusting and mature
relationships with key workers. In that light we allow
flexible working hours to key workers
• Our exceptional performers receive a hand-written thank
you note from the CEO.
CEO’s Lunch with Antares Award • We help our top performing employees connect with our
Note CEO key business partners. Thus helping advance their careers.
• Consistent performance by any of our employee entitles
them to a private lunch with the CEO.
• We recognise superior performance of an employee with a
minimum of 8 years of continuous service with an Antares
award
Flexible Work Connect Blaze Award
hours • In our effort of acknowledging and demonstrating
spontaneous appreciation for outstanding contribution of our
employees, irrespective of the number of years of service,
we give Blaze award
• We value and award employees who have shown
unwavering loyalty towards Diksha with a loyalty award
every quarter.
Loyalty Award Performance
Award • We recognise our employees distinctive performance and
exemplary commitment and excellence at work with
performance award

9. Health Benefits
• We cover various health benefits like:
Physician fees
Discharge summaries
Test charges
Pharmacy bills
• Special leave
Maternity leaves - 90 days of maternity leave (pre and post-
natal)
Paternity leaves – 3 days of paternity leave with pay
Tangible
Benefits
• Provident Fund scheme to all employees. For more details
<Link to careers page>
• Gratuity –for employees who retire and resign from the
company. For more details <Link to careers page>
• Medical Reimbursement Plan that allows employees to opt
for reimbursement as against the Medical allowance
applicable up to 15000pa. For more details <Link to careers
page>

10. Tangible
Benefits
• Meal Vouchers provided to all employees to increase tax
deductions. For more details <Link to careers page>
• Perdiem covers lodging, meals, local conveyance and other
incidental expenses. <Link to careers page>
• Guest House Facilities is located near Diksha office is fully
furnished Guest house at Bangalore that includes-
 Cooking facilities
 Television
 Fixtures
For more details <Link to careers page>
• ESOP Policy (Employee Stock Options ), a policy recognizes
the contribution of Key employees for the growth and success of
the company
For more details <Link to careers page>
• Retirement & Pension Scheme
Designed to give long-term security in the years after
employees’ service is completed. For more details <Link to
benefits page>
• Performance Linked Bonus
Bonus is given to all our employees in recognition of loyalty,
performance and their value addition to the organisation. For
more details <Link to benefits page>

11. Additional
Benefits
• Medical care
•Generous paid-time off
• Special paid leaves for bereavement/Marriage
• Web commuting / flex-hours
•Employee Assistance Plan
• On-site fitness centers and programmes
• Work-life balance programs
• Business-casual atmosphere
Growth
Opportunities
• A personalized Individual Growth Plan (IGP), which you create
with your manager
• Opportunities for training
• Exciting on-the-job development opportunities
• E-Learning courses that are readily available online anytime
• Educational reimbursement programs for business and
technology-related course
• Quarterly Global Employee Meetings where we share
 Best practices
 Network
 Global updates

12. Employee
Retention
We are known to have a very effective employee retention policies.
We have deployed a very effective EWSystem.
• We provide an environment which fosters employee satisfaction.
Thus enabling our employee to have a clear understanding of his work
Effective expectations
EWS
• We lay a lot of interest and importance on the quality of
Quality of supervision which is critical to employee retention
Employee
Supervision
Satisfaction
• We have adopted an open door policy. Thus enabling all our
employees to speak out their mind in a non-threatening environment
Employee
• We have invested heavily in SPOC (single point of contact)
Retention functionalities. This provides all employees with a personalised and
Open centralised one-to-one and easily approachable outlet for issues or
Job Door concerns
Rotation Policy
• We endeavour to keep all our employees happy. Some Methods
SPOC adopted in that vein:
Program
• Skill enhancement training given to improve performance of our
key employees
• Job Rotation after a passage of time
• Regular Internal Recruitment opportunities for employees by
transfer within the verticals to avoid the monotony in work

13. Diksha has and is making an impact in India and internationally.
We welcome candidates who have the right attitude, technical
brilliance and are willing team workers.
Our Hiring process is as follows-
 We source resumes from relevant sources
 Profiles are screened to match the vacancies
 Shortlisted candidates are documented
 Shortlisted candidates are reviewed technically
 Technically reviewed candidates are called in for a
technical interview
 The technical interview is followed by an HR interview
Candidates  Am offer is made!
Are Sourced Check our Careers page to find out latest job opening
Interviews
• Fun Friday
Fun and excitement at work
Hiring Employee engagement activities
Procedures Socialise with colleagues over drinks and food
Initiated Breaks monotony
Increases productivity
• Outbound training (OBT)
Increase fun element in learning
Participate in team activities

14. If
 You are convinced that
Diksha can add value to
your personal goals and
aid career advancement.
 Need more information
to aid your decision
making
Please contact
CORPORATE OFFICE AUSTRALIA Resource Management Group
#69, 2nd Floor, JP-DJ Arcade, 401/14 Shoreline Dr
Millers Road, Bangalore 560 052 Rhodes, NSW 2138 Contact No - 080 43336222
Karnataka, India
Phone: +91 80 4333 6222
Phone+61451045975
Email ID - rmg@dikshatech.com
Fax: +91 80 4333 6245
USA
3223, Route 38, SINGAPORE
Suite 202, Mount Laurel No. 120, Telok Ayer
New Jersey 08054 Street, Singapore (068589)
United States of America Phone: +65 62426533
Voice: 856-206-0472