This document summarizes the hazard identification and near miss reporting system implemented by Britvic Soft Drinks at their Northern Region production sites. It overviews Britvic's operations and brands. It then details how the region worked to significantly reduce workplace accidents through health and safety programs but realized more was needed. This led to implementing initiatives like establishing health and safety champions, training, and introducing a near miss reporting system using small booklets for easy reporting. This system improved near miss data collection, trend analysis, investigation of significant incidents, and further reduced accidents.
2. Britvic Soft Drinks
• Britvic plc is one of the leading manufacturers of Soft Drinks in
Europe with operations in GB, Ireland and France
• Across the group, we currently employ approx 3500 people
• Britvic Soft Drinks (our GB operation) has six production sites,
split in to three (3) regions:-
• Northern Region (Leeds and Huddersfield)
• Southern Region (Rugby and Beckton)
• Western Region (Norwich and Widford)
4. Hazard Identification and Near Miss
Reporting
• Over a period of years the Britvic and Northern Region has
worked tirelessly to reduce the number of accidents in the
workplace.
• Having significantly reduced them through conventional health &
safety programmes, it became apparent we needed to do
something “out of the box”
• Thus we embarked on a number of initiatives to ensure the
accident reductions continued
5. Northern region accident trends 2000-2010
0
20
40
60
80
100
120
140
2000-2001 2001-2002 2002-2003 2003-2004 2004-2005 2005-2006 2006-2007 2007-2008 2008-2009 2009-2010
Trend analysis of accidents
resulted in more robust
health & safety proceduresIntroduction of Health &
Safety Champions
OHSAS 18001 accreditation
All employees fully trained in
the use of dynamic risk
assessments
Safe Behavioural Visits
introducedT Cards introduced
NEAR MISS REPORT
6. 0
20
40
60
80
100
120
140
2000-2001 2001-2002 2002-2003 2003-2004 2004-2005 2005-2006 2006-2007 2007-2008 2008-2009 2009-2010
Trend analysis of accidents
resulted in more robust health
& safety procedures
Introduction of Health & Safety
Champions
OHSAS 18001
accreditation
All employees fully
trained in the use of
Dynamic Risk
Assessments Safe Behaviour
Visit introduced
T Cards introduced
Near Miss Reporting
Revitalised
Northern region accident trends 2000-2010
7. Our Journey
• It was quite evident that near miss incidents were happening
within the region, but these were not being captured and
documented.
• People were addressing near misses and making sure the
working environment was safe, but seemed to be reluctant to
document them.
• We needed to devise a system that not only captured these
incidents but trended them also.
8. Our Journey
• As a show of commitment in February 2010 the Northern
Region hosted a QSE Day.
• The day was a full programme of quality, safety & environmental
workshops and presentations, all staff in the region attended
• The roll out of the Near Miss reporting system was a integral
part of the day
• This was a opportunity to obtain buy in from key stakeholders
• All employees participated in Near Miss workshop sessions
throughout the day
12. The Near Miss Booklet
A simple A7 pre printed 100
Leaf (perforated) book that
was designed to fit neatly
into employees’ pockets
The slips are posted by the
employees, and these are
then collected by the H&S
Champions and transferred
onto a database
13. Near miss submission data
0
50
100
150
200
250
300
350
February
M
arch
A
pril
M
ay
June
JulyA
ugust
S
eptem
berO
ctober
N
ovem
ber
D
ecem
berJanuaryFebruary
2010
2009
14. Near Miss Ownership
• The maintenance and analysis of the database is a primary task
of the Health & Safety Champions
• The champions police this system and will challenge peers and
management should they feel people are not engaged
• The expectation is that everybody within the region partakes in
incident reporting
• Visitors and contractors are also encourage to participate in the
programme
15. Trend analysis
• The logging system is a simple excel spreadsheet where data
can be instantly analysed and graphs created
• The data can be drilled down, for example by category, team
and area
• A submission for one hose pipe in the walkway does not require
a full scale investigation. Should this be a repeat occurrence the
trend analysis will force actions to be taken
18. Taking it further
• Some Near Miss reports warrant further investigation
• For example – A forklift truck dropping a pallet of product, this
would be classed as a ‘Significant Near Miss’
• Any Significant Near Miss will be investigated, a root cause
identified and corrective actions put in place to prevent re-
occurrence
• Since the systems introduction, 12 significant near miss
investigations have been completed, previously no in depth
review would have taken place
19. 6
506
119
Accidents And Incidents Ratios
Britvic Soft Drinks Ltd
2005
Britvic Soft Drinks Ltd
2010
1
75
3352
Major Accidents
Minor Accidents
Non-Injury Incidents
(HDNM)
HSE (1997)
Based on British Industry
1
7
189
Major = Fatality, Fracture or overnight in hospital Minor = Other accidents requiring first aid
HDNM = Hazards, Property Damage, and Near Miss.
20. Northern Region Accident and Incident
Ratio 2010
0
5
1088
Major Accidents
Minor Accidents
Non-Injury
Incidents (HDNM)
Major = Fatality, Fracture or overnight in hospital Minor = Other accidents requiring first aid
HDNM = Hazards, Property Damage, and Near Miss.
21. Leading by example
• Culture
• Behaviour
• Accountability
• Ownership
• Not only do these attributes aid in our quest for zero accidents, it
also supports the fundamental building blocks on many other of
our key performance indicators
• Employee Opinion Survey 88% (World Class)
• Production Reliability 87%
• Consumer complaints <0.50 (per million units)
• Accident Frequency Rate 1.30 (accidents per 100,000 man hours)