Business Communication Changes Over 20 Years

Business Communication in the Past 20 Years
Business communication in past 20 years
Communication mean is to share information. Primarily there are 3 steps of communication which includes idea or some information which comes in
the mind of sender, its encoding so it can be sent to the receiver who decodes the information so it can be easily understandable. There are lots of non
verbal and verbal forms of communication including eye contact, body language and writing etc. Wikipedia
As everything including transport, technology and communication have change the way of operating things, these advances have also given its affect
on business communication. В¬business communication give a detailed view on many topic such as brand management, consumer behavior, public
relation, event management, interpersonal communication, corporate communication, advertising, customer relation and employ engagement. One can
relate the field of business communication to technical communication as there is many similarities between both fields. Channels which used in
business communication include radio, television, internet, word of mouth and print media. Internal communication can also be defined as business
communication which is managed by director of communication where an employee in the organization receives craft messages from the management.
It is important that internal communication is managed in an effective manner because badly managed message could bring distrust from employees.
Business communication is an important topic
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Essay about Business Communication
2040MGT Business Communication Reflective Essay Student Name: KE PENG(Kiki) Student ID: PEKED1002 Tutor: Anita Chard Word Count: 1544
Due date:10/05/2012(Week 10) Communication is a mutual exchange of understanding. Business communication is more formal than ordinary
interpersonal interaction, which is regulated by certain norm and oriented by goals (Schoop, KГ¶hne, & Ostertag, 2010). Through learning the
Business Communication course, I had understood various communication concepts and theories. Additionally, I have further developed my
understanding of interpersonal and intrapersonal dynamics through applying concepts into practical group work. On one hand, interpersonal
communication can involve...show more content...
Low level of interpersonal trust and negative interaction are considered to be the attributes of Internet communication (Fawkes & Gregory, 2010; Lee et
al., 2011). According to Gerpott (2010), Internet communication is not only separates people from physical distance, but also psychological
connections. Mayer (2010) adds that confrontational expression and disagreement can be often seen from Internet communication. However, this does
not fully apply to our circumstance. Although there are some negative impacts of purely relying on Internet communication, by meeting pace–to–pace
purposefully, the negative influence can be mitigated (Forrester & Tashchian, 2010). In the group work, the Internet communication was only the
alternative to us and we started to form the group as classmates who meet each other daily. Group work is defined by Judeh (2011), a number of
people have their motives mixed and work collaboratively to achieve common goals. Cooperative and competitive forms are often detected in terms of
group work interdependence (Riebe, Roepen, Santarelli & Marchioro, 2010). Improved communication, high productivity and willingness of
participating are often observed from cooperative interdependence whereas communicating deadlocks, aggressiveness and competition are often found
in competitive interdependence (Forrester & Tashchian, 2010). Noticeably, the cooperativeness was the spirit for the group and we

International Business Communications Essay
In the past five decades, changes and advancements in economic relationships, political systems and technological options began to break down state
boundaries. Business transformed from one country activity to part of an interdependent international network. As Damen writes "One cannot live very
long and remain totally monocultural in the modern world" (1990, 56). However, international business communications do not effective every time.
A wide range of business firms found that their employees were ill equipped for overseas work in the globalizing market. In this case study, Molly
and Daniel found that there was a problem in communication between two multinational companies. This essay will analyse this problem of intercultural
...show more content...
In spite of those businesspersons tried to make successful communications, they still felt uncomfortable with people from other countries.
There are some solutions that lead to success in communicating business with people who have backgrounds which unlike each other. The most
important aspect is to learn another culture. Molly and Daniel may not be conducting a comprehensive training program about the cross–cultural
awareness because they do not have plenty of time. Still, they can give those businesspersons who belong to multinational companies a presentation
about intercultural awareness or a consultation to enhance people's awareness of cross–cultural. In addition, language and language behaviour,
especially non–verbal communication has a very significant role in the intercultural communication, such as clothing, eye–contact, proximity and
touching. Molly and Daniel should pay attention to this aspect. Mere knowledge about the language will not be important to sort out the differences
and misunderstandings in communication. However, the non–verbal communication is very essential in the process of cross–cultural communication.
Lack of experience in expressing language behaviour properly reduces the self confidence among the people and develops a poor interpersonal
relationship.
To sum up, the best solution for Molly and Daniel is that introduce cross–cultural awareness to those businesspersons. In short–term, this solution will

Business Communication Essay
Assignment for week one Listening skills Often when a misunderstanding occurs on the job, it is attributed to a lack of communication, which most of
time implies that whoever was delivering the message did not do an effective job. But what about the other side, the listener? Let me give you an
example. Mark, a senior–level manager in a high–technology company, seemed to possess all the skills one might expect from someone who had
achieved his level of management. When someone talked to Mark, he generally gave the impression that he really cared about what was said. He
would look squarely into the person's eyes, nod his head, and now and then say, yes, uh–hu. There was only one small problem: Joe was not really
listening. The contrast...show more content...
Identifying When using this block, you take everything people tell you and refer it back to your own experience. They want to tell you about a
toothache, but that reminds you of your oral surgery for receding gums. You launch into your story before they can finish theirs. Advising You are
the great problem solver. You don't have to hear more than a few sentences before you begin searching for the right advice. However, while you are
coming up with suggestions and convincing someone to just try it, you may miss what is most important. Sparring This block has you arguing and
debating with people who never feel heard because you are so quick to disagree. In fact, your main focus is on finding things to disagree with. Being
Right Being right means you will go to great lengths (twist the facts, start shouting, make excuses or accusations, call up past sins) to avoid being
wrong. You can't listen to criticism, you can't be corrected, and you can't take suggestions to change. Derailing This listening block involves suddenly
changing the subject. You derail the train of conversation when you get uncomfortable or bored with a topic. Another way of derailing is by

"Communication can be defined as the exchange of verbal and nonverbal information between a sender and receiver" (Swaab, 2009). Communication
certainly takes on many forms. In any given circumstance, communication serves as the very backbone in the skeleton of any business. Without its
proper use, conversing all that needs to be done would cease in taking place and certainly cripple a company. Simply, doing business requires much
communication.
Planning is essential in conducting business. Knowing how to properly communicate these plans from management roles to subordinates requires the
skill of communication. From persuading a customer to buy a product or service to merely giving out information regarding your business to...show
more content...
To go on, body language is certainly an indirect means of communicating what a person is thinking. Some examples of non–verbal communication
include pictures, company logos, gestures, body language, who sits where in a meeting, and even how long someone is kept waiting. Non–verbal
communication, in the terms of a mimic, gesture, physical appearance, and even tonality of expressions, can leave a lasting effect to those who
business is done. An individual, no matter what position that is held, should practice their communication skills, especially non–verbal, as a sign of a
mutual respect.
When practicing face–to–face communication, "55% of the communication is through body language, 38% is through tone of voice, and 7% is
through actual words that are spoken" (Filek, 2001). However, when communication is taking the place over the phone, "82% is through tone of voice
and 18% is through chosen words used" (Filek, 2001). When it comes to communication, something is always being sold. The sender has the task of
ensuring that their body language and tone of voice is conveying the precise message to which they had intended to portray.
There are several elements that make up the process of proper communication. There should be some component of a greeting from both the sender and
the receiver. Welcoming the other promotes active listening. To go on, both parties must be aware of the

Social Media for Business Communication Essay
Social Media for Business Communication Social media is pertinent in use of communication throughout today's organizations. There are many social
media platforms that allow organizations to convey communication to potential consumers, stakeholders and the public. "It is essential for leaders to
integrate these technologies and seek the best way to use social media and networks to the advantage of the business" (Billington, 2012, p.1). Business
owners find that keeping up with current technology trends is essential in having a competitive advantage in the market place and having a strict set of
standards and strategy is important in quickly adapting to social media trends. The writer finds social media is important in her current...show more
content...
439). As a contributor to social media platforms on behalf of her company MBC, the writer has come to understand a deeper level of benefits and
drawbacks of the ease and reach of social media. "In the space of social media, a large portion of previously passive information consumers has been
transformed into powerful creators, transmitters, and discussants of information" (Lee, Oh, & Kim, 2013, p, 792), which the author has seen first
hand at the expense of the company. As important as it is spread the word of a small company, having social media outlets can also assist in the ease
of negative feedback. Those that have had a bad experience with the company can easily sit behind a computer and post negative reviews of a company
reaching thousands, even if the information is not true or exaggerated, costing the company money and new customers. Implications such as these have
created guidelines on what to share, how to protect and how to prevent MBC from potential social media blunders. With business–to–business sales, it
is important for sales employees to utilize social media to know and understand their customer base, "From an operational perspective, new
technologies are often adopted early in the sales organization as the sales force attempts to use technology for a two–fold goal. One goal is to conduct
their activities more

Introduction to Business Communications Essay
Introduction to Business Communications Report:
2/21/2013
Paragraph 1: Your Vision for the Company
What does it means to be a ''good ''Communicator?
A good communicator is an individual that can listen, organized, clarity, a being sincere. Understanding their communication style, because
understanding your communication style is the key to being a great communicator whether it is being aggressive, passive, or passive aggressive. After
knowing your communicating style you must be able to use your communicating skills in order to perform your job and make your company a
success. And being a good communicator is being able to have the ability to be a great listener, and having the ability to comprehend written and
spoken language, also...show more content...
What actions / results do I desire?
I would provide some mentoring to help my employees cope with any issues they are having, also provide counseling for those employees and
employers that need help with certain problems such as drugs addiction, alcohol abuse, mental issues, etc. and providing coaching for my employees
so they improve their work skills, also training, and providing education so my employees will be updated on their skills.
Paragraph 2: new programs, policies, and incentives
How would you present your vision and persuade employers and employees to accept the new direction of the company?
I would presented my vision through In– writing , such as writing letters on company letter head, memos, meeting , video conferences. I will persuade
my employers and employees to accept the directions of the company by presenting them with up–to date information on the company by having
monthly company's presentation, through training videos, monthly meetings, monthly memos, email, instant messages, and text messages.
What specific changes I would

Essay about Business Communications
THE IMPORTANCE OF WRITING SKILLS IN BUSINESS COMMUNICATIONS:
HOW AND WHY TO IMPROVE EMPLOYEES' WRITING
Abstract
This essay describes how poorly written communication can lead to misunderstanding and a possible loss of business. Through this paper the author
wants to persuade the employer to sponsor a workshop for all employees to improve their writing skills, to increase business communications and to
avoid arguments through poor communication. This paper demonstrates the effectiveness of writing skills and why business communication is important
in any kind of business. What can your business achieve with good writing skills and what it the impact of good writing skills on business.
THE IMPORTANCE OF WRITING SKILLS IN...show more content...
Success in any business depends on one thing: the ability and knowledge to communicate. The knowledge of good business writing is a very important
factor and part of our day–to–day business. We have to understand and take some time in writing business letters. It will require a little planning and
some thought, but for the company, it can make the difference between successful and failed business deals. We must not forget that our aim is to build
a lasting relationship with our internal and external clients.
Some people say that writing is the most important way to conduct business. Business writing can illuminate, clarify, and specify; it should also
communicate and convince people to do business with a company. A good business letter should be friendly and approachable with simple words, in
short sentences and brief paragraphs. If we start to write business letters like this, there will be a higher possibility that the letters and memos are
actually read.
We have to teach our employees that it is important in business writing that correspondence should not be too overstated, but to the point, and we
should not keep repeating ourselves. We should not write about how lucky the client will be if he/she would continue to work with the company. The
writing should convey and communicate the positive influence on the client and make the point about what the company can do for the client. We
have seen

Business Communication Essay example
Business communication needs to become interpersonal again. No matter how we believe our human forms came into existence, we were built to need
personal contact and function best with face–to–face communication. As children, we desired comfort from touch, a hug from our mothers. As
teenagers, we held hands with our boyfriend or girlfriend. As adults in the workforce, we still need to feel that connection and comfort with our
families and the people we work with. As Susan RoAne (2008), owner of a speaking, consulting, and coaching business, discusses one way we feel this
connection is through getting to know and building trust by communicating in–person. Through this interpersonal interaction, we not only feel more
comfortable around...show more content...
For the greatest success of the business, employees need interpersonal communication to connect with their co–workers. A leadership expert, John C.
Maxwell (2010) says: "Connecting goes beyond words." (p. 41). Physically being in the same room, verbally speaking thoughts, engaging in eye
contact, and being able to see nonverbal responses are all important and add to a person's understanding of the message being communicated and feeling
a connection. Overall, communicating face–to–face is more natural for employees. An employee knows who is hearing what they are saying and seeing
their nonverbal gestures. The employee can either get immediate feedback whether or not the person understands or agrees or disagrees. The
communication does not have to be formatted as it does on paper. An employee should still present themselves professionally, but communicating
face–to–face is a process, instead of format.
Through in–person communication, employees will be able to not only build needed connections, but relationships and trust with co–workers in the
business. Maslow's hierarchy of needs is like a staircase, a person needs to satisfy the lower stairs to easily reach and fulfill the higher staircases. If you
refer to Figure 1 on page 9, social needs, feeling connections with people around you, are

Technology and Communication in Business
The technological advances achieved in the past few decades have brought about a revolution in the business world, affecting all aspects of a working
life. People can reach each other throughout the world in a matter of seconds, without cost being increasingly negligible. Employees no longer need to
be physically with their clients and co–workers; instead they can communicate effectively at home, at a distant office, across the world, and even in
their car or on an airplane. Although these new technologies offer a wide variety of services and opportunities, they seem united by a single factor:
increased efficiency and productivity. Indeed, companies have been quick to adopt many of these...show more content...
This has coincided with companies' realization that much is to be gained form supporting a teleworking model, not the least of which is the increased
job satisfaction and retention of its female employees, which has a direct, positive impact on companies' bottom line.
First, business itself has moved from local to global, which has contributed to breaking down barriers to employees from different places, taking
advantage of increased mobility or to many worker's needs. This new style of work is also evolving from hierarchical to flat, from departments to
cross functional, and from individual to teams, who may no longer produce a widget, but develop an out come through shared ideas and collaboration
across cities and continents.
Today, companies have thetechnology to allow workers to collaborate simultaneously and effectively from different locations. With sales forces on the
road from Buffalo to Tokyo, engineers in Boston working with production managers in Taiwan and experts in from Silicon Valley to Silicon Alley, it is
only common sense that teleworking should increasingly become the business model.
Teleworking and flextime have long been on the agenda of women who wished to find a way to balance work and family. Single mothers often wish
to work at home to be able to

Business Communication Reflection
During taking the business communication class this semester, I gained numerous useful and effective experience and knowledge, such as how to
prepare for a job interview, how to do effective business writing, how to communicate bad news etc. What is more, I realized that develop the skill of
effective communication is critical for my future professional career. Based on what I learned from this class, communication can improve the
employees' motivation, and can brainstorm to create good ideas at work. At the same time, communication shortens the distance between employees
and employers. Communication is found everywhere in our workplace. For example, we get a sample request from our customers. We need to
communicate with the fabric department about how to arrange the fabric of the sample. Also, we need to communicate with the sample department
about how to achieve the fastest, the best, the most efficient completion of the sample production task. At this point, communication plays an
extremely significant role. If there is no communication or discussion between the departments, it is not possible to complete this task, which can even
lead to lose our customers. Hence, not paying attention to communication will bring us great losses in the workplace. In addition, I learned how to
prepare for a job interview. At the beginning of this semester, I had an assignment to write my seven different topics of STAR formatted stories, which
is situation, task, action and result, to prepare the in–class interview. From the lecture, I learned that preparation is key, because I will not know the
questions in advance in real life, the more STAR stories, the better outcomes. I also learned that when doing interviews, I should use powerful
language to avoid opinion to make my answer precise. Therefore, I practiced adapting my stories for various interview questions and contexts. After
I gained this knowledge and experience, I did a great job at the interview and joined a MSU business society as I wished. Furthermore, I will continue
practicing the STAR stories to make every word count in the future. What is more, I learned how to do effective businesswriting when I wrote my own
cover letter and the team business proposal.

Introduction
Business communication is abound in today's society. The ability to communicate has always had its advantages, with its rich history, and traditions,
modern business communication is valued as a modern day concept. Business executives rate the ability of business communication skills as among
the personal factors necessary in gaining a job. As stated by Hynes (2005)" effective business communication is the key to planning, leading, organizing,
and controlling the resources of the organizations to achieve objectives" (Conrad & Newberry, 2011, p112). This essay will examine what business
communication skills is needed for the process of graduating in Westminster Business School, while giving recommendations in studying...show more
content...
The power of words 'congratulations' is effective then non verbal communication as they have the ability to persuade and introduce creativity.
However the way an individual implement a message may send a 'double message', an example "face is contorted into a grimace. Your eyes are
narrowed and eyebrows furrowed. Yet, you are yelling, 'I am not upset!'" (Matsumoto et al, 2012, p153). Although verbally assured your okay, non
verbal communication says otherwise. Under most circumstances, when there is a discrepancy between verbal and nonverbal messages, nonverbal cues
can detect deception which is more difficult to fake.
Non–verbal communication is innate, it's easy to communicate via emotions and feelings non–verbally. This can be seen as the process of the
unconscious mind as we are unaware of the nonverbal cues we send. This unintentionally allows access to reveal information we would rather mask. In
effect, a conscious mind will communicate messages that are in our best interest.
A study by Albert Mehrabian 1967 showed that 93% of communication is nonverbal with 55% of body language, and 38% of tonality, this takes into
consideration that verbal communication only accounts for 7% of impact of all communication (Mehrabian, 2007).
Figure 2, Belludi, Rule Of Personal

Business Analysis : Business Communication Essay
Business communication Task 1 Types Business examplePurpose Source Verbal
– A spoken method of communication usually face to face e.g. a
meeting with staff.Tesco staff meeting to organise a fundraiser for a nearby charity raising money for Cancer research.The purpose of this would be to
invite support for activities e.g. Bag packing campaign or family fun day. Internal: Administration/marketing departments discuss how they will raise
money for the charity. External: Local council. Tesco asks permission to hold a family fun day. Written
– Usually in the form of a letter or leaflet e.g. a
letter of complaint.Tesco receive a letter from a customer about the over crowdedness of their carpark which caused his car to be blocked in by another
This could be used to inform future developments such as expanding the carpark or introducing a certain system so cars can easily navigate through the
carpark.Internal: Administration department takes steps into expanding the carpark External: The government needs to give Tesco planning permission
to extend the carpark Onscreen– A presentation or web show of some sort e.g. Training PowerPoint presentation.A presentation to the managers of
Tesco to inform them on how to improve and train their departments staff.Strategic direction that leads to the achievement of goals and targets thusly
making the store more efficient. Internal: The marketing department prepares the PowerPoint for the managers. External: They use

Business Communication Essay
First and foremost, communicating with customers and consumers about what your plan is going forward and showing effort to improve your business
and attempt to make things right after the negative event that damaged your reputation should be priority. Act quickly after something bad happens
with your company (Shadbolt, 2016). Make a clear plan of your intention (Shadbolt, 2016).. Take responsibility. Map out the way you are going to
regain the trust of the people who are unhappy with what is currently going on or has happened with your business to change your reputation (Shadbolt,
2016).
You must also take into consideration how your stakeholders now view your business (Kinicki & Williams, 2012). You must appear trustworthy and
...show more content...
There were several changes, both good and bad, made to mirror the mill in Belgium and I could certainly see where this would not work everywhere.
Luckily, the production of steel is pretty much the same basic idea in each mill so, this was a field that it could be done in fairly easily accompanied
by the hassle of the updates.
The main pro to the entire program was the general upgrade from where they began to where the mill was able to grow in technological advances as
well as the efficiency improvements. One pro was that productivity drastically improved (Kinicki & Williams, 2012). More productivity means more
sales and more profit. The efficiency was greatly enhanced by upgrading the technology to match that of the mill in Belgium (Kinicki & Williams,
2012). Robots were brought in to replace jobs that were once done with pencil and paper by an employee (Kinicki & Williams, 2012). Another cost pro
is that robots are expensive technology but much cheaper than an employee that requires wages, benefits, training, etc (Barden, 2017).
Some of the cons that came with the twinning program were the costs that came with increasing the technology in the mill. It was well worth it in the
end but, if the program had been unsuccessful, there would have been large amounts of money wasted and a huge deficit for the already troubled mill
(Kinicki & Williams, 2012). The twinning program is not suitable for every

Business Communication M1
M1 Business Communication
INTRODUCTION
In P1 I talked about types of communications used by Asda and these are Verbal, written, on– screen. In this task I am going to show you the
advantages and disadvantages of each type of communication referring it to my chosen company and that is Asda.
ADVANTAGES OF VERBAL/ORAL
Oral communication or speech is often the preferred medium to exchange information in in informal situations since it provides a number of immediate
benefits when attempting to pitch proposals and ideas.
* It's easier to communicate verbally than any other way because you get to understand every detail that is being spoken by the other person. In Asda
customers communicate with the staff members this is an advantage...show more content...
* Advantage of written communication is that there is a lesser chance for the message to be misunderstood, e.g. if Asda wants to explain something or
give instruction in the letter there will be lesser chance for the message to be misunderstood because there will be instruction and the letter will be
written properly.
* Written communication is good for complicated and vital instructions, which can be given in a precise and uniform manner.
* It assists in proper delegation of responsibilities. While in case of oral communication, it is impossible to fix and delegate responsibilities on the
grounds of speech as it can be taken back by the speaker or he may refuse to acknowledge.
DISADVANTAGES OF WRITTEN
* The disadvantage of this is that written communication does not save upon the costs. It costs huge in terms of stationery and the manpower
employed in writing/typing and making the leaflets.

* The disadvantage of written is for example if Asda sends letter, memos or emails people may not always read them.
* Another disadvantage of written communication is that it does not answer questions and there is no immediate feedback. So therefore if Asda sends
Letter they cannot have immediate feedback because it

Reflection On Business Communication
Reflection of Business Communication
Business communication can be defined as the process of sharing information among business professionals, prospective customers, and affiliates who
are associated with an organization. The essential skills of business communications are currently in demand and highly required for the workforce for
the modern workforce. To be an effective communicator is to have the ability to respond with skill, confidence, and assertiveness and is pertinent to the
quality and expertise business professionals considered for employment. Hence, knowing how to communicate properly in an organizational structure
requires the skill of communication necessary to interact with different levels of management. In a world...show more content...
Personally, learning how to exchange information appropriately using both verbal and nonverbal forms between the messenger and the receiver will
increase my aptitude to overcome communication barriers. Communication has evolved over the years with smarter technological resources for
networking globally such as social media, digital apps, virtual communications and the "cloud" a place to store all business information that is easily
accessible in the palm of your hands, any time of the day. Although the evolution of communication has changed in the 21st century of business today,
the most practical way to connect with others is in a social setting is by sharing human experiences through personal narratives which help to facilitate
discussions.
An organization guided by Christian principles will build a structural solid foundation. As a follower of Christ, "communication" is [essentially]
required to fulfill the responsibility of advocating Christianity. In a business setting the benefit of applying Christian values to provide guidance that
will affirm the foundations of an organization. The philosophy of promoting growth and sustainability with any establishment is to follow the
organization's vision and mission. Smith (2011) expresses the importance of fulfilling one's purpose with God by building interpersonal relationships,
"Indeed we can only hope to fulfill our vocations if we learn the grace and strength of working with others in

Business Communication
Overview
Business communication (or simply "communications", in a business context) encompasses such topics as marketing, brand management, customer
relations, consumer behavior, advertising, public relations, corporate communication, community engagement, reputation management, interpersonal
communication, employee engagement, and event management. It is closely related to the fields of professional communication and technical
communication. According to Excellence in Business Communication Tenth edition by Thill/Bovee Clear communication is critical to your career. In
order to move up the executive ladder you most have excellent communication skills. Top corporate executives spend most of their time
communicating. Effective...show more content...
Businesses and the population of today's society use technology extensively. According to John V. Thill and Courtland L. Bovee, "To communicate
effectively, learn to keep technology tools productively, guard against information overload and information addiction, use technological tools
productively, and disengage from the computer frequently to communicate in person".
– Technology is only growing; and the more it advances, the more ways we can advance in business. And one way of doing this would be by Virtual
Meetings. These meetings help to connect people around the country or even around the world. Also helps to reduce costs and resource usage.
Video–Conferencing is a big way that people are communicating through businesses. Video–conferencing helps to let business participants see and hear
each other, as well as being able to demonstrate or transmit products and information. Telepresence is another big way of communication within
businesses. It helps by being able to connect and negotiate through virtual white–boards connected to others around the world. Another form of
technology used is Online–Brainstorming. In which a company conducts "idea campaigns" to generate new ideas from people across the organization.
These technologies are helping to conduct business meetings, in a more productive manner.[1]
With all the new technology at our fingertip, provide us with Advantages of working in teams,

Questions On Common Business Communication Essay
Common Business Communication Problems
BUS 100
Professional Communication
Skills
Semester 1, 2016
Common Business Communication Problems
Presented By:
Vishal Sharma – 11600767
Dipit Shrestha –11600745
Tutorial no. 2
Task = 2 kings Own Institute
ABSTRACT
COMMUNICATION, which is part of a function of management in business world & plays a major role in functioning the business. In workfull
environment ,our returns of services will not be accomplished without a good way of communication Thus , in this report we will find, issues related to
communication and what role does it plays in running of an business smoothly to achieve a goal, the issues related to communication & suggestion for
good communication in business world.
Table of Contents
INTRODUCTION4 Communication in Business ...............................................................................5 Types of problems

...........................................................................................6 Barriers in the Communication ..........................................................................7
Strategies to avoid Barriers.................................................................................8
Conclusion.......................................................................................................9
References.......................................................................................................9
inIntroduct
INTRODUCTION
The purpose of this report writing is to provide the sound knowledge about common business communication problems and to briefly discuss
communication barriers faced in business world.
By thoroughly browsing through journal articles and

IIBM INSTITUTE OF BUSINESS MANAGEMENT
Answer Sheet
Rahul Sancheti
14/07/2015
The Detailed study Of The Business Communication has Been Submitted To The IIBM Institute Of Business Management
Answer Sheet
Section A: Objective Type & Short Questions
Part one:
Multiple choice:
1. __________is an essential function of Business Organizations:
a. Information
b. Communication
c. Power
d. None of the above
Ans:B
2. Physiological Barriers of listening are:
a. Hearing impairment

b. Physical conditions
c. Prejudices
d. All of the above
Ans:A
3. Which presentation tend to make you speak more quickly than usual:
a. Electronic
b. Oral
c. Both вЂћaвЂџ and вЂћbвЂџ...show more content...
Define 7CвЂџs of effective communication.
Ans: There are 7 C's of effective communication which are applicable to both written as well as oral communication.
These are as follows:
1.Completeness – The communication must be complete. It should convey all facts required by the audience. The sender of the message must take into
consideration the receiver's mind set and convey the message accordingly. A complete communication has following features:
п‚§Complete communication develops and enhances reputation of an organization.
п‚§Moreover, they are cost saving as no crucial information is missing and no additional cost is incurred in conveying extra message if the
communication is complete.
п‚§A complete communication always gives additional information wherever required. It leaves no questions in the mind of receiver.
п‚§Complete communication helps in better decision–making by the audience/readers/receivers of message as they get all desired and crucial
information.
п‚§It persuades the audience.
2.Conciseness – Conciseness means wordiness, i.e, communicating what you want to convey in least possible words without forgoing the other C's of
communication. Conciseness is a necessity for effective communication. Concise communication has following features:
п‚§It is both time–saving as well as cost–saving.
п‚§It underlines and highlights the main message as it avoids using excessive and needless words.
п‚§Concise communication provides short and essential

Business Communication Changes Over 20 Years

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