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Reimagined Learning: Fueling a Skills-
Powered Career Journey
January 2021
Help Slides Media
Player
Resource
List
Q&A
Housekeeping Items
Speakers Survey
Housekeeping Items
Looking Forward with Workday is a webinar series designed to give you insight into how your organization can do more with Workday. This series will share how we
support how you manage your people and your business. Topics will include solution strategies and roadmaps, specific use cases, live demos, and customer stories.
This presentation may contain forward-looking statements for which there are risks, uncertainties, and
assumptions. If the risks materialize or assumptions prove incorrect, Workday’s business results and directions
could differ materially from results implied by the forward-looking statements. Forward-looking statements include
any statements regarding strategies or plans for future operations; any statements concerning new features,
enhancements or upgrades to our existing applications or plans for future applications; and any statements of
belief. Further information on risks that could affect Workday’s results is included in our filings with the Securities
and Exchange Commission which are available on the Workday investor relations
webpage: www.workday.com/company/investor_relations.php
Workday assumes no obligation for and does not intend to update any forward-looking statements. Any
unreleased services, features, functionality or enhancements referenced in any Workday document, roadmap,
blog, our website, press release or public statement that are not currently available are subject to change at
Workday’s discretion and may not be delivered as planned or at all.
Customers who purchase Workday, Inc. services should make their purchase decisions upon services, features,
and functions that are currently available.
Safe Harbor Statement
Josh Bersin
Market Analyst and Thought
Leader
Aashna Kircher
Sr. Director, Product Management
- Workday Learning
Workday
Stephanie Hinds
Principal Product Marketing
Manager
Workday
Erin Smrz
Sr. Product Marketing Manager -
Workday Learning
Workday
Agenda
Workday Confidential
01 Conversation with Josh Bersin
02 Workday Demo & Sneak Peek
03 Vision & Strategy
04 Q&A
Conversation with Josh Bersin
Fireside Chat and Conversation
Workday Confidential
What Challenges Do Organizations Face
When Incorporating Skills Data?
© 2020 JOSH BERSIN | ALL RIGHTS RESERVED | NOT FOR DISTRIBUTION | LICENSED MATERIAL PAGE 9
Understanding Jobs, Roles, Skills, and Capabilities
A Job
Job Title
Job Family
Description
Goals
Level
Pay
A Role
Goals
Activities
Projects
Teams
Outputs
Job Role Capabilities Skills
In the
HRMS
In the
Work
In
Everyday
Use
Under
the
Covers
A Role
Goals
Activities
Projects
Teams
Outputs
Workday Confidential
What Are the Advantages of Having One
System that is Both an LMS and LXP?
© 2020 JOSH BERSIN | ALL RIGHTS RESERVED | NOT FOR DISTRIBUTION | LICENSED MATERIAL PAGE
11
How Corporate Learning Has Evolved
We are here
E-Learning
& Blended
1998-2002 2005 2018
2010
Self-Study
Online Learning
Course Catalog
Online University
2020
Capability
Academies
Capabilit
y
Academi
es
Instructional Design
Kirkpatrick
LMS as
E-Learning Platform
Talent
Driven Learning
Career Focused
Lots of Topics
Learning Path
Career Track
Blended Learning
Social Learning
LMS as Talent
Platform
Learning In
Flow of Work
Everyone, All the
Time, Everywhere
Micro-Learning
Real-time Video
Courses Everywhere
Design Thinking
Learning Experience
LMS invisible
Data Driven, Mobile
“Digital”
Learning
Learning On Demand
Embedded Learning
Video, Self-Authored
Mobile, YouTube
70-20-10
Taxonomies
LMS as Experience
Platform
Formats
Philosophy
Users
Systems
LXP Arrives
Workday Confidential
Workday Confidential
Workday Confidential
What Questions Should Organizations Ask
When Evaluating a Learning Solution?
Workday Confidential
What Value Does Workday Learning Provide
by Integrating with the Talent Suite?
Workday Confidential
What is the Future of Learning and Skills?
Workday Learning Demos
Workday Confidential
Learning in Context Learner Experience A Look at What’s Next
DEMO
Workday Learning
Workday Confidential
Workday Confidential
Workday Vision & Strategy
Skill-Based Learning is a Strategic
Imperative
Workday Confidential
Workday Learning is an
End-to-End Learning Solution
Provide a personal
& contextual
experience for learners
Workday Confidential
Workday Learning is an
End-to-End Learning Solution
Unlock business
insight and agility
Provide a personal
& contextual
experience for learners
Workday Confidential
Workday Learning is an
End-to-End Learning Solution
Empower super
users at scale
Unlock business
insight and agility
Provide a personal
& contextual
experience for learners
Q&A
Thank You
Workday Confidential
Appendix
Learner experience:
consume
Programs
enhancements
Content cloud: Udemy
Language tagging
Enhanced
learning
recommendations
Skills cloud
Prerequisites
Assignment
management
Extended enterprise
launched!
On-the-job training
Content cloud
Search In video
Automated
transcriptions
Express interest
Learning linked to
competencies
Expiration dates
Due dates
Campaign due dates
Unlimited enrollment
drive
Enroll in course EIB
Grading/attendance
reminders
Link to opportunity
graph
My Team’s learning
Skip prevention
Learning paths
Video intelligence
Interactions
Learning
recommendations
Learning programs
Content cloud
Pre-hire in learning
Scoring on
interactions
Versioning
Costs
Campaign analytics
Workday Learning
launched!
Admin home
Security
Content containers
Scheduled offering
campaigns
User-generated
content
Browse learning
ratings and comments
What’s Next for Skills Cloud
Workday Learning’s Evolution
2016 2017 2018 2019 2020
Workday Confidential
2019
1,200+
customers
2016
70+
customers
2020
1,420+
customers
2018
770+
customers
2017
340+
customers
Workday Learning
Customer Momentum
800+
Customers Live
A Year of Growth
11MM
Largest
Customer Footprint
Workday Confidential
3X
Learning
Transactions
Workday Confidential
Webinar attendees
2,000+
Customers engaged in
design partner groups/user
experience (UX) research
100+
Tasks executed as part
of features delivered
for COVID-19
5,000+
2,500+
Brainstorm votes
addressed
A Year of Partnership
Workday Confidential
Roadmap
Workday Confidential
Transformational Experience
Learner Experience
Intelligent
recommendations:
Based on Your Skills to
Develop, Popular in
Your Role, Trending…
Social:
Ratings, Comments,
Tagging, Paths, User-
generated Content
NOW
Learner Experience
Intelligent
recommendations:
Related Content,
Based on Your
Learning History
Social:
Sharing, Path
Enhancements,
Experts
NEXT
Workday Confidential
Learning in Context
People Experience
Onboarding
Opportunity Graph
Talent Marketplace
NOW
Career Hub
Calendar Integration
Natural Workspaces
NEXT
Workday Confidential
Business Agility
Curation:
Campaigns, Mass Enroll,
Highlights
Insight:
Assignments & Waivers
Program Management
NOW
Curation:
Based on Critical Skills
Insight:
Certifications & Credentials,
Learning Analytics
Program Enhancements
NEXT
Workday Confidential
Business Agility:
Best-of-Breed Content
Existing Partners
Partner Research &
Analysis
Reporting &
Completion
NOW
Additional Partners
New Content Types
Usability and Parity
NEXT
Workday Confidential
Empowering the Power User
Admin View
Content Management
Automation:
Suggested Skills &
Change Notifications
Audience and
Campaign
Management
Partnerships:
Training Orchestra and
QuestionMark
NOW
Admin Experience
Enhancements
High Volume
Facilitated Learning
Campaigns 2.0:
Audience Builder &
Campaigns Builder
NEXT
Our Mission for the Year Ahead
Support Key
Customers
Deepen
Extensibility
Drive
Innovation
Crush Learner
Experience
Explore
Identity
Elevate
Maturity
Workday Confidential
Extended Enterprise Update
Workday Confidential
Reshaping Extended Learning
Workday Confidential
Extended Enterprise
for Learning Enables customers to extend
Workday Learning beyond their
internal workforces to vendors,
contractors, partners, and more.
Customers can provide courses
and related materials to
provisioned extended enterprise
learners through an inclusive,
collaborative, secure ecosystem.
Product Launch: March 2019
Requires Workday Learning to deploy
Identity
Unified System
Access
A Differentiated Solution
Workday Confidential
Trainings taken by
external learners
800K
Customers
100+
Affiliations
7,000+
947K+
External learners
Extended Enterprise by the Numbers
100+
customers
30+ live
Workday Confidential
Product
Capability and
Roadmap
Workday Confidential
• Account provisioning
• Affiliations
• Reporting and campaigns
• Pricing enablement
• External instructors
NOW
• Identity
• Life cycle management
• Self-registration
• e-Commerce for training
NEXT
Workday Education on
Extended Enterprise
December 2020
Scale
Brand
Customer
Exposure
eCommerce
Identity
User
Experience

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Enterprise Learning Reimagined

  • 1. Reimagined Learning: Fueling a Skills- Powered Career Journey January 2021
  • 2. Help Slides Media Player Resource List Q&A Housekeeping Items Speakers Survey Housekeeping Items Looking Forward with Workday is a webinar series designed to give you insight into how your organization can do more with Workday. This series will share how we support how you manage your people and your business. Topics will include solution strategies and roadmaps, specific use cases, live demos, and customer stories.
  • 3. This presentation may contain forward-looking statements for which there are risks, uncertainties, and assumptions. If the risks materialize or assumptions prove incorrect, Workday’s business results and directions could differ materially from results implied by the forward-looking statements. Forward-looking statements include any statements regarding strategies or plans for future operations; any statements concerning new features, enhancements or upgrades to our existing applications or plans for future applications; and any statements of belief. Further information on risks that could affect Workday’s results is included in our filings with the Securities and Exchange Commission which are available on the Workday investor relations webpage: www.workday.com/company/investor_relations.php Workday assumes no obligation for and does not intend to update any forward-looking statements. Any unreleased services, features, functionality or enhancements referenced in any Workday document, roadmap, blog, our website, press release or public statement that are not currently available are subject to change at Workday’s discretion and may not be delivered as planned or at all. Customers who purchase Workday, Inc. services should make their purchase decisions upon services, features, and functions that are currently available. Safe Harbor Statement
  • 4. Josh Bersin Market Analyst and Thought Leader Aashna Kircher Sr. Director, Product Management - Workday Learning Workday Stephanie Hinds Principal Product Marketing Manager Workday Erin Smrz Sr. Product Marketing Manager - Workday Learning Workday
  • 5. Agenda Workday Confidential 01 Conversation with Josh Bersin 02 Workday Demo & Sneak Peek 03 Vision & Strategy 04 Q&A
  • 7. Fireside Chat and Conversation
  • 8. Workday Confidential What Challenges Do Organizations Face When Incorporating Skills Data?
  • 9. © 2020 JOSH BERSIN | ALL RIGHTS RESERVED | NOT FOR DISTRIBUTION | LICENSED MATERIAL PAGE 9 Understanding Jobs, Roles, Skills, and Capabilities A Job Job Title Job Family Description Goals Level Pay A Role Goals Activities Projects Teams Outputs Job Role Capabilities Skills In the HRMS In the Work In Everyday Use Under the Covers A Role Goals Activities Projects Teams Outputs
  • 10. Workday Confidential What Are the Advantages of Having One System that is Both an LMS and LXP?
  • 11. © 2020 JOSH BERSIN | ALL RIGHTS RESERVED | NOT FOR DISTRIBUTION | LICENSED MATERIAL PAGE 11 How Corporate Learning Has Evolved We are here E-Learning & Blended 1998-2002 2005 2018 2010 Self-Study Online Learning Course Catalog Online University 2020 Capability Academies Capabilit y Academi es Instructional Design Kirkpatrick LMS as E-Learning Platform Talent Driven Learning Career Focused Lots of Topics Learning Path Career Track Blended Learning Social Learning LMS as Talent Platform Learning In Flow of Work Everyone, All the Time, Everywhere Micro-Learning Real-time Video Courses Everywhere Design Thinking Learning Experience LMS invisible Data Driven, Mobile “Digital” Learning Learning On Demand Embedded Learning Video, Self-Authored Mobile, YouTube 70-20-10 Taxonomies LMS as Experience Platform Formats Philosophy Users Systems LXP Arrives
  • 14. Workday Confidential What Questions Should Organizations Ask When Evaluating a Learning Solution?
  • 15. Workday Confidential What Value Does Workday Learning Provide by Integrating with the Talent Suite?
  • 16. Workday Confidential What is the Future of Learning and Skills?
  • 17. Workday Learning Demos Workday Confidential Learning in Context Learner Experience A Look at What’s Next
  • 20. Skill-Based Learning is a Strategic Imperative
  • 21. Workday Confidential Workday Learning is an End-to-End Learning Solution Provide a personal & contextual experience for learners
  • 22. Workday Confidential Workday Learning is an End-to-End Learning Solution Unlock business insight and agility Provide a personal & contextual experience for learners
  • 23. Workday Confidential Workday Learning is an End-to-End Learning Solution Empower super users at scale Unlock business insight and agility Provide a personal & contextual experience for learners
  • 24. Q&A
  • 27. Learner experience: consume Programs enhancements Content cloud: Udemy Language tagging Enhanced learning recommendations Skills cloud Prerequisites Assignment management Extended enterprise launched! On-the-job training Content cloud Search In video Automated transcriptions Express interest Learning linked to competencies Expiration dates Due dates Campaign due dates Unlimited enrollment drive Enroll in course EIB Grading/attendance reminders Link to opportunity graph My Team’s learning Skip prevention Learning paths Video intelligence Interactions Learning recommendations Learning programs Content cloud Pre-hire in learning Scoring on interactions Versioning Costs Campaign analytics Workday Learning launched! Admin home Security Content containers Scheduled offering campaigns User-generated content Browse learning ratings and comments What’s Next for Skills Cloud Workday Learning’s Evolution 2016 2017 2018 2019 2020
  • 29. 800+ Customers Live A Year of Growth 11MM Largest Customer Footprint Workday Confidential 3X Learning Transactions
  • 30. Workday Confidential Webinar attendees 2,000+ Customers engaged in design partner groups/user experience (UX) research 100+ Tasks executed as part of features delivered for COVID-19 5,000+ 2,500+ Brainstorm votes addressed A Year of Partnership
  • 32. Workday Confidential Transformational Experience Learner Experience Intelligent recommendations: Based on Your Skills to Develop, Popular in Your Role, Trending… Social: Ratings, Comments, Tagging, Paths, User- generated Content NOW Learner Experience Intelligent recommendations: Related Content, Based on Your Learning History Social: Sharing, Path Enhancements, Experts NEXT
  • 33. Workday Confidential Learning in Context People Experience Onboarding Opportunity Graph Talent Marketplace NOW Career Hub Calendar Integration Natural Workspaces NEXT
  • 34. Workday Confidential Business Agility Curation: Campaigns, Mass Enroll, Highlights Insight: Assignments & Waivers Program Management NOW Curation: Based on Critical Skills Insight: Certifications & Credentials, Learning Analytics Program Enhancements NEXT
  • 35. Workday Confidential Business Agility: Best-of-Breed Content Existing Partners Partner Research & Analysis Reporting & Completion NOW Additional Partners New Content Types Usability and Parity NEXT
  • 36. Workday Confidential Empowering the Power User Admin View Content Management Automation: Suggested Skills & Change Notifications Audience and Campaign Management Partnerships: Training Orchestra and QuestionMark NOW Admin Experience Enhancements High Volume Facilitated Learning Campaigns 2.0: Audience Builder & Campaigns Builder NEXT
  • 37. Our Mission for the Year Ahead Support Key Customers Deepen Extensibility Drive Innovation Crush Learner Experience Explore Identity Elevate Maturity
  • 40. Workday Confidential Extended Enterprise for Learning Enables customers to extend Workday Learning beyond their internal workforces to vendors, contractors, partners, and more. Customers can provide courses and related materials to provisioned extended enterprise learners through an inclusive, collaborative, secure ecosystem. Product Launch: March 2019 Requires Workday Learning to deploy
  • 42. Workday Confidential Trainings taken by external learners 800K Customers 100+ Affiliations 7,000+ 947K+ External learners Extended Enterprise by the Numbers
  • 44. Product Capability and Roadmap Workday Confidential • Account provisioning • Affiliations • Reporting and campaigns • Pricing enablement • External instructors NOW • Identity • Life cycle management • Self-registration • e-Commerce for training NEXT
  • 45. Workday Education on Extended Enterprise December 2020 Scale Brand Customer Exposure eCommerce Identity User Experience