PUSH is a mobile app that allows customers to order and pay for drinks at supported venues without having to queue at the bar. It works by letting customers view a venue's menu on the app, order drinks, and have them delivered to their table or be ready for pickup. This reduces queues and allows bar staff to focus on drink preparation. It also provides benefits to venues like increased sales, guaranteed payment, insights into customer data and spending habits, and the ability to promote special offers and events in real-time through the digital menus.
1. PUSH - SKIP THE QUEUE PUSH - SKIP THE QUEUE
9:41 PM 100%
PUSH is a mobile ordering and payment platform that boosts sales
by reducing queues and allowing bar staff to just focus on drink
preparation.
2. HOW IT WORKS
Venue MenuNearby Venues
PUSH is a mobile ordering and payment
platform that boosts sales by reducing
queues and allowing bar staff to just focus
on drink preparation.
The customer downloads PUSH from the
App Store (Android coming soon), signs up
and is instantly able to view a personalised
list of all PUSH supported venues, based on
their location.
The customer selects a venue and can obtain
directions, travel by CityMapper, or catch an
Uber straight to the venue.
When inside the venue, the customer scrolls
through the full venue menu and adds any
items they wish to the PUSH basket.
3. Customer Basket
LOCATION DETECTION
In the PUSH basket, the customer can adjust
their order and opt either for table service or
they can choose to collect their order from
the bar. Deliver to table is by far the most
frequently used option and orders are
delivered through the use of our iBeacon
technology which automatically picks up
where they are located in the venue.
After ordering and simultaneously paying,
the customer has the opportunity to share
their order on social media with a custom
message or one pre-populated for the
venue.
4. Venue Offers
OFFERS
The customer’s order is sent to our bespoke
PUSH system behind the bar on which staff
can view and accept incoming orders. Bar
staff also declare orders delivered or ready
for collection, depending on the customer’s
preference. The customer is kept up to date
with their order’s status in real time, giving
them peace of mind.
For each order through the PUSH system,
staff can view key metrics that, when utilised
effectively, will drive customer loyalty.
Venues are able to see the name of their
customer, how often they visit and how
much they spend. Venues can also flag key
customers to ensure they are treated as key
customers should be.
5. Customer Wine Menu
BENEFITS
No Queues - PUSH’s core selling point to
customers is no queues, no waiting for
servers, just tap our app and the drinks will
be on there way to you.
Increase Sales - On the flip side of this, the
venue will see a upshot in sales. PUSH
removes all barriers to sales. Without the
need to queue, customers will want to order
more.
Guaranteed Payment - PUSH eliminates the
issue of cards failing or people running out
on tabs. By the time the venue sees the
order, payment has already been taken. No
more wasted drinks.
6. BENEFITS
Data Insights - Every order that goes
through PUSH is linked to a particular
customer. This means that we are able to
highlight key customers, show their average
spend, frequency of visit and even favourite
drink. This aids venues and brands to treat
their loyal customers with an extra level of
care that will guarantee further loyalty.
Social Marketing - All orders are
encouraged to be shared. PUSH social
messages are completely customizable. They
can be tailored to the brand and venue to
ensure maximum reach and impact.
Admin Screen
7. Events Event Info
BENEFITS
Real Time Menus - As PUSH menus are
digital, they can be changed instantly.. PUSH
enables venues to run ad-hoc happy hours.
Seasonal menus can be added without the
need for re-prints. Special offers can be
added or taken away in real time. Campaigns
run by brands are able to take centre stage
without any man effort.
Events - Through PUSH venues are able to
advertise all upcoming events. Whether that
be sport fixtures, valentines or marketing
events, they can all be advertised within
PUSH.