1. William E. Hooker
522 Galena St. Aurora, CO 80010 * 303-341-0836 * wehooker@gmail.com
www.Linkedin.com/in/william-hooker/
InformationTechnicianSpecialist
 Extensive background in computer administration and security. Experience
includes systemhardwareand softwareinstallation, employee training,
network design, security implementation and account maintenance.
 Accomplished team manager in department networking development.
Networking Skills
Hardware installation UNIX Training and Development
Software installation Account Management Personnel Management
Microsoft Office Microsoft Exchange Office Management
Microsoft NT/XP/2000/2003 Cable installation Network design
RecognizedAccomplishments
Computer Network Administrator 02/1996 –10/2013
 Directly supervised 315 employees, conducted 1000 inspections and led
100 programs annually. Efforts resulted in improved productivity and
efficacy by over 35 percent to the previous year.
 Proactively mentored and trained over 200 computer analysis in security
and data loss on four separatenetworks.
 Planned, supervised and administrated in the development and installation
of 3 separate network systems to meet high demands and mission
expectations. This resulted in a 25 percent increasein employee
productivity.
 Developed a user guide for company personnelto help familiarize
employees with everyday workstation use. This led to a decreaseof
trouble call tickets by over 20 percent.
 Resolved over 500 softwareupgrades and 200 hardwareupgrades to
exceed Command requirements. This kept personnelup to date and
familiar with new technologies and capabilities.

2. Information Security Officer 11/1999-10/2013
 Initiated a softwareand hardwareinventory that lead to a 15 percent
reduction in lost work hours and eliminated 60 hours of annualwork hour
requirements.
 Conducted over 30 briefs to VIP’s in the development of new and improved
technical capabilities.
 Single handedly developed and implemented a new system security
program. Generated a virus reporting systemfor the programmanager.
 Led 10 personnel to upgradethe company primary LANfrom11 percent to
100 percent aboveDepartment of Defenserequired levels.
 Supervised administration team on the upgradeof 11 servers and 250
workstations fromWindows NTto Windows 2000.
 Created a user manual for the general population to increasetheir
knowledgeof systemoperations and to better utilize systemawareness.
Education and Training
Aurora Central High School – Graduated 1993
Cryptologic Technician Communication – Graduated March 1994
- Basic technical schoolfor handling and processing of all classified
material.
Automated Information SystemAdministration – Graduated February 2001
- Military required coursefor advanced computer network administration
responsibilities.
Network Security and Vulnerability Technician – Graduated November 2001
- Advanced education in identifying network vulnerabilities and flaws.
Includes training for user responsibilities to help maintain network
integrity.
UMUC MicrosoftWindows 2000 Workstation/Server – Completed August2003
Basic Digital Network Analyst – Graduated February 2005
- New DOD education standard for network systemanalysis
Journeyman Instructor Trainer –Graduated March 2010
- DOD required courseto instruct college accredited classes.
Network + Certification completion by February 15 20015