2. RATIONALE: Waiters and waitress
requires very specific personality
and skills set to succeed. They are
responsible for greeting the patrons,
seeing to them their needs and
delivering accurate and prompt
service, as required to take orders
to stay attuned to the needs of the
customer and be an effective
communicators.
WILLGRACE CANDAR
4. - Waiter and waitress must be an attentive listeners. They
should listen carefully when taking orders, always
remember the need of their customers.
COMMUNICATION
WILLGRACE CANDAR
5. - Good human touch and with interpersonal skills.
PEOPLE SKILLS
WILLGRACE CANDAR
6. - Working at a fast pace is critical, but so its maintaining
and with appearance of assuredness and calm.
WILLGRACE CANDAR
8. GOOD MEMORY
- He/she must prepare a pad, pen and has
the ability to recollect all sorts of mundane
details again and again over the course of a
shift.
WILLGRACE CANDAR
9. List of summary skills needed for a good and
effective waiter or waitress.
1 •Accuracy
2 •Alcohol server communication
3 •Attentiveness
4 •Beverages orders
5 •Clearing table and cleanliness
6 •Courteous
7 •Customer satisfaction
8 •Customer service at par
WILLGRACE CANDAR
10. List of summary skills needed for a good and
effective waiter or waitress.
9 • Dependable
10 • Efficient
11 • Energetic
12 • Engage in public and good interpersonal skills
13 • Enthusiastic
14 • Flexible
15 • Can easily follow instruction
16 • Knowledge in food and beverage
WILLGRACE CANDAR
11. List of summary skills needed for a good and
effective waiter or waitress.
17 •Friendly
18 •Knowledge in table setting
19 •Memorize menu
20 •Multi-tasking
21 •Motivating
22 •Positive attitude
23
•Punctual
24 •Teamwork-oriented
WILLGRACE CANDAR
12. RATIONALE: Bar Tendering or
bartenders are responsible for mixing
and serving drinks for customers. They
typically work at bars, restaurant or
other licensed establishment.
WILLGRACE CANDAR
14. Building
rapport with
the customer
Accommodating
diverse clientele
Accuracy
Calmly responding
to agitated guest
Beer, Wine, and
Liquor
knowledgeable
Cleaning
Religiously the
glassware
Cleaning
religiously the
bar equipment
Hospitable/ High
Integrity
Good customer’s
relation
Basic mathematical
skills
WILLGRACE CANDAR
15. RATIONALE: The Chef oversee food
production at places where food is
served. The chef is required and
responsible for directing the
cooking staff and making numerous
decisions related to everything from
food production.
WILLGRACE CANDAR