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Promoting Service Learning at MWCC:
Leadership Through Service Proposal
Service learning is a crucial component of
President Asquino’s
ten year vision.
Service learning is a crucial component of
President Asquino’s
ten year vision.
The Center for Democracy and
Humanity understands the

benefits, recognizes the
challenges, and has developed a
coordinated response to service
learning (SL) at
Mount Wachusett Community College.
Benefits

Challenges

Response

Students
I’m more socially and emotionally mature because
of my service.

I’m more
civically
engaged.

Benefits

Abes &
Jones (2004)

Challenges

Response

Students
I have improved
retention of
course content.

Benefits

Challenges

Response

Students
I’m more attractive
to employers
because I have
practical service
experience.

Benefits

Challenges

Response

Students
Faculty participating in SL show increases
in job satisfaction, a re-energized
classroom approach, and demonstrations
of improvement in evaluations even for
courses without a SL component.
(Campus Compact, 2007)

Benefits

Challenges

Response

Faculty
I am more likely than my
colleagues who don’t
participate in SL to
receive recognition
outside my field.
(Boyer, 1990).

Benefits

Challenges

Response

Faculty
When I conduct
research in the future, it
will be influenced by a
community context
because of my
participation in SL (Eller,
Giles, & Stenson (2001).

Benefits

Challenges

Response

Faculty
Benefits

Challenges

Response

Community Sites
Service learning is a vehicle
for social change.

Benefits

Challenges

Response

Community Sites
Service learning allows me to
reach more people.

Benefits

Challenges

Response

Community Sites
Service learning allows me
to share my passion for my
mission with the next
generation.

Benefits

Challenges

Jacoby (2003)

Response

Community Sites
Why are only some service learners
engaged?

There is some confusion
between service learning
and volunteerism.

Benefits

Challenges

Response

Billing, Root, & Jesse (2005)
Why are only some service learners
engaged?

Volunteerism unconnected
to classroom objectives
results in a poor quality
experience.

Benefits

Challenges

Response

Billing, Root, & Jesse (2005)
Why are only some service learners
engaged?

Many host sites
are not prepared to
“land”
students.

Benefits

Challenges

Response

Billing, Root, & Jesse (2005)
Why are only some service learners
engaged?

There is little support or
training for students
participating in service
learning.

Benefits

Challenges

Response

Billing, Root, & Jesse (2005)
Why aren’t more faculty interested in
service learning?

“Service learning requires
additional time, effort, and
(sometimes) additional
bureaucratic hoops.”

Benefits

Challenges

Response

Boy
Boyer (1990)
Why aren’t more faculty interested in
service learning?
“Service learning restricts
academic freedom.
Even the ‘pressure’ to
change approaches to
teaching feels like an
encroachment on faculty
rights.”

Benefits

Challenges

Response

Boy
Boyer (1990)
Why aren’t more faculty interested in
service learning?

“Service learning takes
resources that should be
used elsewhere, for other
purposes.”

Benefits

Challenges

Response

Boy
Boyer (1990)
Why don’t all SL projects have lasting
benefits for community partners?
True organizational capacity
building is poorly
understood in general and
is inadequately measured
overall in the field of
nonprofit management.

Benefits

Challenges

Response

Boy
Cordone (2009)
Why don’t all SL projects have lasting
benefits for community partners?
Service learning/
volunteerism is
increasingly touted as a
cure for society’s ills—
with little attention to
training for either
volunteers or leaders of
community agencies.
Benefits

Challenges

Response

Boy
Cordone (2009)
What are the risks to the college?

The administration looses
some control over
messaging and public
relations.

Benefits

Challenges

Response

Boy
Campus Compact (2007)
What are the risks to the college?

Community partners may
have quite disparate
experiences with faculty
and students. Once trust is
broken, it is difficult to
repair.

Benefits

Challenges

Response

Boy
Campus Compact (2007)
What are the risks to the college?

Some communities may not
want to be the “objects” of
learning for students.

Benefits

Challenges

Response

Boy
Campus Compact (2007)
What are the risks to the college?
Quality service learning
requires additional support
for faculty, students , and
host sites; this requires
commitment and
resources.

Benefits

Challenges

Response

Boy
Campus Compact (2007)
Campus Compact (2007)
Program Proposal: Leadership Through Service
•1500 student participants

•Development for adjunct faculty who will
incorporate SL into at least 30 courses
•Deployment of a comprehensive
leadership programs for students, student
clubs, and community based organizations
•Creation of a mini-grant program for SL
classes and clubs to design and implement
quality projects

Benefits

Challenges

Response

Boy
Leadership Through Service:
Evaluation Questions
Student Impact

To what extent did SL have
an impact on the
civic, social and academic
attitudes and skills of
participating students?

Benefits

Challenges

Response

Boy
Leadership Through Service:
Evaluation Questions
Faculty Impact:
To what extent did the
program have an impact on
teaching and learning in
the classroom?

Benefits

Challenges

Response

Boy
Leadership Through Service:
Evaluation Questions
Community Impact:
To what extent did the
program increase the
capacity of community
based organizations, and
help meet community
needs.

Benefits

Challenges

Response

Boy
Leadership Through Service:
Evaluation Questions
College Impact:
To what extent did LTS lead
to increased use of and
support for SL at MWCC
and increase partnerships
between CBO’s & MWCC?

Benefits

Challenges

Response

Boy
Leadership Through Service:
Outcome Indicators

Proprietary Information
Not Available for Public Portfolio

Benefits

Challenges

Response

Boy

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Service Learning at MWCC

  • 1. Promoting Service Learning at MWCC: Leadership Through Service Proposal
  • 2. Service learning is a crucial component of President Asquino’s ten year vision.
  • 3. Service learning is a crucial component of President Asquino’s ten year vision.
  • 4. The Center for Democracy and Humanity understands the benefits, recognizes the challenges, and has developed a coordinated response to service learning (SL) at Mount Wachusett Community College.
  • 6. I’m more socially and emotionally mature because of my service. I’m more civically engaged. Benefits Abes & Jones (2004) Challenges Response Students
  • 7. I have improved retention of course content. Benefits Challenges Response Students
  • 8. I’m more attractive to employers because I have practical service experience. Benefits Challenges Response Students
  • 9. Faculty participating in SL show increases in job satisfaction, a re-energized classroom approach, and demonstrations of improvement in evaluations even for courses without a SL component. (Campus Compact, 2007) Benefits Challenges Response Faculty
  • 10. I am more likely than my colleagues who don’t participate in SL to receive recognition outside my field. (Boyer, 1990). Benefits Challenges Response Faculty
  • 11. When I conduct research in the future, it will be influenced by a community context because of my participation in SL (Eller, Giles, & Stenson (2001). Benefits Challenges Response Faculty
  • 13. Service learning is a vehicle for social change. Benefits Challenges Response Community Sites
  • 14. Service learning allows me to reach more people. Benefits Challenges Response Community Sites
  • 15. Service learning allows me to share my passion for my mission with the next generation. Benefits Challenges Jacoby (2003) Response Community Sites
  • 16. Why are only some service learners engaged? There is some confusion between service learning and volunteerism. Benefits Challenges Response Billing, Root, & Jesse (2005)
  • 17. Why are only some service learners engaged? Volunteerism unconnected to classroom objectives results in a poor quality experience. Benefits Challenges Response Billing, Root, & Jesse (2005)
  • 18. Why are only some service learners engaged? Many host sites are not prepared to “land” students. Benefits Challenges Response Billing, Root, & Jesse (2005)
  • 19. Why are only some service learners engaged? There is little support or training for students participating in service learning. Benefits Challenges Response Billing, Root, & Jesse (2005)
  • 20. Why aren’t more faculty interested in service learning? “Service learning requires additional time, effort, and (sometimes) additional bureaucratic hoops.” Benefits Challenges Response Boy Boyer (1990)
  • 21. Why aren’t more faculty interested in service learning? “Service learning restricts academic freedom. Even the ‘pressure’ to change approaches to teaching feels like an encroachment on faculty rights.” Benefits Challenges Response Boy Boyer (1990)
  • 22. Why aren’t more faculty interested in service learning? “Service learning takes resources that should be used elsewhere, for other purposes.” Benefits Challenges Response Boy Boyer (1990)
  • 23. Why don’t all SL projects have lasting benefits for community partners? True organizational capacity building is poorly understood in general and is inadequately measured overall in the field of nonprofit management. Benefits Challenges Response Boy Cordone (2009)
  • 24. Why don’t all SL projects have lasting benefits for community partners? Service learning/ volunteerism is increasingly touted as a cure for society’s ills— with little attention to training for either volunteers or leaders of community agencies. Benefits Challenges Response Boy Cordone (2009)
  • 25. What are the risks to the college? The administration looses some control over messaging and public relations. Benefits Challenges Response Boy Campus Compact (2007)
  • 26. What are the risks to the college? Community partners may have quite disparate experiences with faculty and students. Once trust is broken, it is difficult to repair. Benefits Challenges Response Boy Campus Compact (2007)
  • 27. What are the risks to the college? Some communities may not want to be the “objects” of learning for students. Benefits Challenges Response Boy Campus Compact (2007)
  • 28. What are the risks to the college? Quality service learning requires additional support for faculty, students , and host sites; this requires commitment and resources. Benefits Challenges Response Boy Campus Compact (2007) Campus Compact (2007)
  • 29. Program Proposal: Leadership Through Service •1500 student participants •Development for adjunct faculty who will incorporate SL into at least 30 courses •Deployment of a comprehensive leadership programs for students, student clubs, and community based organizations •Creation of a mini-grant program for SL classes and clubs to design and implement quality projects Benefits Challenges Response Boy
  • 30. Leadership Through Service: Evaluation Questions Student Impact To what extent did SL have an impact on the civic, social and academic attitudes and skills of participating students? Benefits Challenges Response Boy
  • 31. Leadership Through Service: Evaluation Questions Faculty Impact: To what extent did the program have an impact on teaching and learning in the classroom? Benefits Challenges Response Boy
  • 32. Leadership Through Service: Evaluation Questions Community Impact: To what extent did the program increase the capacity of community based organizations, and help meet community needs. Benefits Challenges Response Boy
  • 33. Leadership Through Service: Evaluation Questions College Impact: To what extent did LTS lead to increased use of and support for SL at MWCC and increase partnerships between CBO’s & MWCC? Benefits Challenges Response Boy
  • 34. Leadership Through Service: Outcome Indicators Proprietary Information Not Available for Public Portfolio Benefits Challenges Response Boy

Editor's Notes

  1. The Center for Democracy and Humanity is situated within Mount Wachusett Community College.
  2. The Center for Democracy and Humanity is situated within Mount Wachusett Community College.
  3. Talk about history of service learning. Volunteer/service experiences are structured and have tangible outcome measurements.SL increases awareness of CBO mission and provides broader access to future donors, employees & volunteers.
  4. Talk about history of service learning. Volunteer/service experiences are structured and have tangible outcome measurements.SL increases awareness of CBO mission and provides broader access to future donors, employees & volunteers.
  5. Talk about history of service learning. Volunteer/service experiences are structured and have tangible outcome measurements.SL increases awareness of CBO mission and provides broader access to future donors, employees & volunteers.
  6. Talk about history of service learning. Volunteer/service experiences are structured and have tangible outcome measurements.SL increases awareness of CBO mission and provides broader access to future donors, employees & volunteers.
  7. By the end of the three-year project, we expect a 35% increase in students who are involved with service or SL activity, as well as the foundation of a faculty development program in which at least 30 part-time faculty will build SL into a minimum of 30 courses. We expect the following outcomes: an 85% increase in students who state an increased sense of social responsibility and civic skills, with at least 75% planning to remain active in the community after their participation. The community impacts will include the launch of at least 10 service projects in each of these critical need areas in our community: Adult Education and English as a Second LanguageLiteracy and Job Preparedness; Health and Nutrition -Food Shortage and HealthNutrition Related to Unemployment;and Community and Economic Development – Economic Revitalization/Improvement.Web 2.0 and social media tools will bridge communications between students, faculty, community-based organizations (CBOs), and other stakeholders. Artifacts of student work will be posted on the project web-based matching and tracking website, Facebook page, and Google video for broad dissemination and project toolkits will be developed and distributed to other colleges who seek to replicate the LTS program on their campuses.