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IS 
A STUDY BY EVEREST COLLEGE SHOWED THAT MORE THAN 80% OF AMERICANS ARE STRESSED ABOUT THEIR JOBS, AND 75% OF PEOPLE SAID THE MOST STRESSFUL ASPECT OF THEIR JOB IS THEIR IMMEDIATE BOSS. 
YOU 
KILLING 
Although most people accept bad bosses as an inevitable part of work, the chronic stress they cause costs companies 105 million lost working days and $300 billion annually. Why do bad bosses stress their employees out so badly, what is the human cost of that stress, and what can we do about it?
IS KILLING YOU 
80 
11 49 39 44 
Percentage of Americans who are stressed about work 
Percentage of 
UK residents 
who have 
considered 
visiting a doctor 
about stress 
Percentage of 
men who say 
they suffer from 
stress 
Percentage of 
women who say 
they suffer from 
stress 
Percentage of 
adults who say 
their stress 
level has 
increased in the 
past five years 
PEOPLE HAVE THREE OVERRIDING NEEDS THAT GOVERN THEIR LIVES: 
1. Getting along – people need acceptance and respect, and they dread criticism and rejection 
2. Getting ahead – people need status and the control of resources 
3. Finding meaning – people need structure and predictability in their lives, and find the lack of structure to be stressful. 
Bad managers criticize and ostracize their employees, micromanage and strip them of autonomy and support, and behave erratically, 
keeping their employees in a constant state of stress. Along with causing low engagement, increasing turnover, and making their 
employees miserable, bad bosses, and the chronic stress they cause, might be killing us. 
According to the American Psychological Association, money, health, relationships, 
poor nutrition, media overload, and sleep deprivation all contribute to our tight 
shoulders and upset stomachs. But nothing gets to us like a crappy boss. Why? 
UNDER PRESSURE 
2 
STRESS IN 
THE WORKING 
WORLD IS 
AT EPIDEMIC 
LEVELS.
IS KILLING YOU 
PSYCHOLOGICAL EFFECTS 
OF PEOPLE 
EXPERIENCE 
PSYCHOLOGICAL 
SYMPTOMS OF 
CHRONIC STRESS 
25 
Percentage 
of adults who 
suffer from a 
diagnosable 
mental disorder 
50 
Percentage of 
people who will 
at some point 
suffer from 
an emotional 
disorder, often 
due to chronic 
stress 
14.8 
Million 
Americans who 
suffer from 
depression 
40 
Million 
Americans who 
suffer from 
anxiety 
6 
Million 
Americans who 
experience 
panic attacks 
STUDIES SHOW THAT CHRONIC STRESS CAN 
INCREASE PEOPLE’S CHANCES OF EXPERIENCING 
THESE DISORDERS. YOUNG EMPLOYEES WITH 
STRESSFUL JOBS ARE TWICE AS LIKELY TO 
DEVELOP ANXIETY OR DEPRESSION. 
ACCORDING TO THE AMERICAN 
PSYCHOLOGICAL ASSOCIATION, 
CONFUSIONFRUSTRATION 
APATHY DIFFICULTY 
CONCENTRATING 
DECREASED CONTACT WITH 
FAMILY & FRIENDS 
INABILITY TO 
PROBLEM-SOLVE 
DECREASED SEX DRIVE FORGETFULNESS 
63% 
3
IS KILLING YOU 
Chronic stress is also linked 
to increases in metabolic 
syndrome, a collection of signs 
and symptoms – obesity, high 
blood pressure, and a larger 
waist size – that increase the 
risk of heart disease. A Swedish 
study that analyzed 13 existing 
European studies covering 
nearly 200,000 people found 
job strain was linked to a 23% 
increased risk of heart attacks 
and deaths from coronary 
heart disease. 
PHYSICAL EFFECTS 
DIABETES 
PHYSICAL EFFECTS 
OF STRESSINCLUDE 
ASTHMAHEADACHES 
LOWER IMMUNE RESPONSE DISRUPTED SLEEP PATTERNS 
SKIN CONDITIONS 
ARTHRITIS 
HIGHER BLOOD PRESSURE 
PHYSICALLY, THE EFFECTS OF 
STRESS CAN BE DEVASTATING, 
AND EVEN FATAL. 
The American Psychological Association showed 66% of people 
experience physical symptoms of chronic stress, and that 3 of 4 doctor’s 
visits are for stress-related ailments or complaints. 
4
IS KILLING YOU 
TAKING STRESS HOME 
39 33 
Percentage 
of adults 
who report 
overeating 
and eating 
unhealthy foods 
due to stress 
Percentage 
of children 
who report 
physical health 
symptoms 
associated with 
stress 
30 
Percentage 
of men who 
increase the 
amount of 
alcohol they 
consume to 
help them deal 
with stress 
22 
Percentage of 
women who 
who increase 
the amount of 
alcohol they 
consume to 
help them deal 
with stress 
69 
Percentage of 
of parents who 
said their stress 
has no impact 
on their kids 
14 
Percentage of 
youth who said 
their parents’ 
stress doesn’t 
bother them 
Men and women with 
greater amounts of stress 
were more reactive to the 
normal ups and downs 
of relationships. 
5
IS KILLING YOU 
WHY ARE WE SO STRESSED? 
RESEARCH BY HOGAN’S 
FOUNDERS, PSYCHOLOGISTS 
JOYCE AND ROBERT HOGAN, 
AND PSYCHOLOGIST ROB 
KAISER SHOWS THAT 
50-75% OF MANAGERS WILL FAIL, 
AND A GALLUP STUDY 
SHOWED THAT NUMBER COULD 
BE AS HIGH AS 82%. WHY 
ARE SO MANY BAD BOSSES 
MAKING IT TO THE TOP? 
MOST ORGANIZATIONS FILL THEIR MANAGERIAL 
POSITIONS ONE OF TWO WAYS: 
PROMOTE CURRENT HIGH PERFORMERS PROMOTE PEOPLE WHO SEEM LEADER-LIKE 
Unfortunately, research shows that only 30% of current high performers 
have leadership potential. And, the same bold, attention-grabbing behavior 
that makes someone seem leader-like to his or her manager tends to 
alienate subordinates. 
52 50 44 
Percentage of 
people who 
described their 
worst boss as 
arrogant 
Percentage of 
people who 
described their 
worst boss as 
manipulative 
Percentage of 
people who 
described their 
worst boss as 
passive aggressive 
1 2 
6
IS KILLING YOU 
For more information about how your 
company can identify and deal with 
stress-causing managers, check out our 
free ebook, So, Your Boss is a Jerk. 
THE BOTTOM LINE 
By improving the quality of their managers, companies can reduce employees’ 
stress, increase commitment at work, increase performance, reduce turnover, and 
improve customer satisfaction. 
SOME STRESS MAY BE 
AN INEVITABLE PART OF 
LIFE, BUT THE CHRONIC 
STRESS CAUSED BY A 
BAD BOSS CAN CAUSE 
PEOPLE INCREDIBLE 
PHYSICAL AND 
PSYCHOLOGICAL HARM. 
SOURCES 
1. http://umm.edu/health/medical/reports/articles/stress#ixzz32TpeMrZx 
2. http://globenewswire.com/news-release/2013/04/09/536945/10027728/en/Workplace-Stress-on-the- 
Rise-With-83-of-Americans-Frazzled-by-Something-at-Work.html 
3. http://www.nimh.nih.gov/health/publications/the-numbers-count-mental-disorders-in-america/index.shtml 
4. http://www.huffingtonpost.com/2013/04/10/work-stress-jobs-americans_n_3053428.html 
5. http://psychcentral.com/blog/archives/2009/08/31/stress-hurts-relationships/ 
6. http://psychcentral.com/lib/the-impact-of-stress/000104 
INTEGRITY 
HUMILITY 
VISION COMPETENCE 
JUDGMENT 
PERSISTENCE 
IN ORDER TO IMPROVE THE QUALITY OF THEIR 
LEADERSHIP, COMPANIES SHOULD HIRE AND 
PROMOTE MANAGERS WHO POSSESS SIX ESSENTIAL 
CHARACTERISTICS PEOPLE LOOK FOR IN LEADERS: 
FOR MORE INFORMATION ABOUT HOW YOUR COMPANY CAN IDENTIFY AND DEAL WITH STRESS-CAUSING MANAGERS, CHECK OUT OUR FREE EBOOK, SO, YOUR BOSS IS A JERK. 
© 2014 Hogan Assessment Systems Inc. 7

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Stress health e_book_final

  • 1. IS A STUDY BY EVEREST COLLEGE SHOWED THAT MORE THAN 80% OF AMERICANS ARE STRESSED ABOUT THEIR JOBS, AND 75% OF PEOPLE SAID THE MOST STRESSFUL ASPECT OF THEIR JOB IS THEIR IMMEDIATE BOSS. YOU KILLING Although most people accept bad bosses as an inevitable part of work, the chronic stress they cause costs companies 105 million lost working days and $300 billion annually. Why do bad bosses stress their employees out so badly, what is the human cost of that stress, and what can we do about it?
  • 2. IS KILLING YOU 80 11 49 39 44 Percentage of Americans who are stressed about work Percentage of UK residents who have considered visiting a doctor about stress Percentage of men who say they suffer from stress Percentage of women who say they suffer from stress Percentage of adults who say their stress level has increased in the past five years PEOPLE HAVE THREE OVERRIDING NEEDS THAT GOVERN THEIR LIVES: 1. Getting along – people need acceptance and respect, and they dread criticism and rejection 2. Getting ahead – people need status and the control of resources 3. Finding meaning – people need structure and predictability in their lives, and find the lack of structure to be stressful. Bad managers criticize and ostracize their employees, micromanage and strip them of autonomy and support, and behave erratically, keeping their employees in a constant state of stress. Along with causing low engagement, increasing turnover, and making their employees miserable, bad bosses, and the chronic stress they cause, might be killing us. According to the American Psychological Association, money, health, relationships, poor nutrition, media overload, and sleep deprivation all contribute to our tight shoulders and upset stomachs. But nothing gets to us like a crappy boss. Why? UNDER PRESSURE 2 STRESS IN THE WORKING WORLD IS AT EPIDEMIC LEVELS.
  • 3. IS KILLING YOU PSYCHOLOGICAL EFFECTS OF PEOPLE EXPERIENCE PSYCHOLOGICAL SYMPTOMS OF CHRONIC STRESS 25 Percentage of adults who suffer from a diagnosable mental disorder 50 Percentage of people who will at some point suffer from an emotional disorder, often due to chronic stress 14.8 Million Americans who suffer from depression 40 Million Americans who suffer from anxiety 6 Million Americans who experience panic attacks STUDIES SHOW THAT CHRONIC STRESS CAN INCREASE PEOPLE’S CHANCES OF EXPERIENCING THESE DISORDERS. YOUNG EMPLOYEES WITH STRESSFUL JOBS ARE TWICE AS LIKELY TO DEVELOP ANXIETY OR DEPRESSION. ACCORDING TO THE AMERICAN PSYCHOLOGICAL ASSOCIATION, CONFUSIONFRUSTRATION APATHY DIFFICULTY CONCENTRATING DECREASED CONTACT WITH FAMILY & FRIENDS INABILITY TO PROBLEM-SOLVE DECREASED SEX DRIVE FORGETFULNESS 63% 3
  • 4. IS KILLING YOU Chronic stress is also linked to increases in metabolic syndrome, a collection of signs and symptoms – obesity, high blood pressure, and a larger waist size – that increase the risk of heart disease. A Swedish study that analyzed 13 existing European studies covering nearly 200,000 people found job strain was linked to a 23% increased risk of heart attacks and deaths from coronary heart disease. PHYSICAL EFFECTS DIABETES PHYSICAL EFFECTS OF STRESSINCLUDE ASTHMAHEADACHES LOWER IMMUNE RESPONSE DISRUPTED SLEEP PATTERNS SKIN CONDITIONS ARTHRITIS HIGHER BLOOD PRESSURE PHYSICALLY, THE EFFECTS OF STRESS CAN BE DEVASTATING, AND EVEN FATAL. The American Psychological Association showed 66% of people experience physical symptoms of chronic stress, and that 3 of 4 doctor’s visits are for stress-related ailments or complaints. 4
  • 5. IS KILLING YOU TAKING STRESS HOME 39 33 Percentage of adults who report overeating and eating unhealthy foods due to stress Percentage of children who report physical health symptoms associated with stress 30 Percentage of men who increase the amount of alcohol they consume to help them deal with stress 22 Percentage of women who who increase the amount of alcohol they consume to help them deal with stress 69 Percentage of of parents who said their stress has no impact on their kids 14 Percentage of youth who said their parents’ stress doesn’t bother them Men and women with greater amounts of stress were more reactive to the normal ups and downs of relationships. 5
  • 6. IS KILLING YOU WHY ARE WE SO STRESSED? RESEARCH BY HOGAN’S FOUNDERS, PSYCHOLOGISTS JOYCE AND ROBERT HOGAN, AND PSYCHOLOGIST ROB KAISER SHOWS THAT 50-75% OF MANAGERS WILL FAIL, AND A GALLUP STUDY SHOWED THAT NUMBER COULD BE AS HIGH AS 82%. WHY ARE SO MANY BAD BOSSES MAKING IT TO THE TOP? MOST ORGANIZATIONS FILL THEIR MANAGERIAL POSITIONS ONE OF TWO WAYS: PROMOTE CURRENT HIGH PERFORMERS PROMOTE PEOPLE WHO SEEM LEADER-LIKE Unfortunately, research shows that only 30% of current high performers have leadership potential. And, the same bold, attention-grabbing behavior that makes someone seem leader-like to his or her manager tends to alienate subordinates. 52 50 44 Percentage of people who described their worst boss as arrogant Percentage of people who described their worst boss as manipulative Percentage of people who described their worst boss as passive aggressive 1 2 6
  • 7. IS KILLING YOU For more information about how your company can identify and deal with stress-causing managers, check out our free ebook, So, Your Boss is a Jerk. THE BOTTOM LINE By improving the quality of their managers, companies can reduce employees’ stress, increase commitment at work, increase performance, reduce turnover, and improve customer satisfaction. SOME STRESS MAY BE AN INEVITABLE PART OF LIFE, BUT THE CHRONIC STRESS CAUSED BY A BAD BOSS CAN CAUSE PEOPLE INCREDIBLE PHYSICAL AND PSYCHOLOGICAL HARM. SOURCES 1. http://umm.edu/health/medical/reports/articles/stress#ixzz32TpeMrZx 2. http://globenewswire.com/news-release/2013/04/09/536945/10027728/en/Workplace-Stress-on-the- Rise-With-83-of-Americans-Frazzled-by-Something-at-Work.html 3. http://www.nimh.nih.gov/health/publications/the-numbers-count-mental-disorders-in-america/index.shtml 4. http://www.huffingtonpost.com/2013/04/10/work-stress-jobs-americans_n_3053428.html 5. http://psychcentral.com/blog/archives/2009/08/31/stress-hurts-relationships/ 6. http://psychcentral.com/lib/the-impact-of-stress/000104 INTEGRITY HUMILITY VISION COMPETENCE JUDGMENT PERSISTENCE IN ORDER TO IMPROVE THE QUALITY OF THEIR LEADERSHIP, COMPANIES SHOULD HIRE AND PROMOTE MANAGERS WHO POSSESS SIX ESSENTIAL CHARACTERISTICS PEOPLE LOOK FOR IN LEADERS: FOR MORE INFORMATION ABOUT HOW YOUR COMPANY CAN IDENTIFY AND DEAL WITH STRESS-CAUSING MANAGERS, CHECK OUT OUR FREE EBOOK, SO, YOUR BOSS IS A JERK. © 2014 Hogan Assessment Systems Inc. 7