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Digital innovation in people and organisations
Putting you in control
@WeAreMePlus
Innovation is not about technology
It is about human beings
Digital innovation is not about gadgets
It is about human experiences
EXPERIENCE AN INCREASINGLY VALUABLE ENGAGEMENT TOOL
BUT EXPERIENCE OF WORK IS CHANGING
BUT EXPERIENCE OF WORK IS CHANGING
ORGANISATIONAL MINDSET SHIFT
WORKING IN A DIGITAL ENVIRONMENT THE CHALLENGES
People need a clear understanding of their
preferred type of work and their fit with the
organisations vision and values.
Success requires people with strong
behavioural and relationship skills as well as
a deep understanding of technology.
The digital environment is rapidly changing,
uncertain and ambiguous. People who
thrive on change and can ‘make things
work’ are in high demand.
Digital environments are complex with
multiple projects and interdependencies.
An ability to join new teams (often with
diverse backgrounds and a mix of
employees and contractors) and build
rapport quickly is in demand.
Some IT environments have legacy systems
and legacy mindsets; lacking dynamism,
energy, ambition, diversity and innovation.
People who are able to infect others with
their enthusiasm and passion are highly
sought after.
Technologists are increasingly required to
assess business cases rather than develop
them, requiring a wider understanding of
the business outcomes and stakeholder
management.
1
2
3
4
5
6
SOURCES OF MOTIVATION
Sustainable
Relevance
Efficiency
Share
Valued
Consistency
Empowerment
Instant
gratification
Values
Trust
Control
Permanence
Link to video: https://www.youtube.com/watch?v=wdzHgN7_Hs8
THREE WAYS TO MAKE HUMAN EXPERIENCES
(OF WORK) MORE MEANINGFUL
1. Put us in control of our own experiences
2. Give us feedback, continually
3. Make us feel proud
ANALYSE EXPERIENCE OF CAREER MOMENTS
CAREER MOMENTS
ME+ TIME
DIGITAL SPINE
CAREER MONITORING
CAREER PLANNING
Education
Application
Interview
Start
Induction
Learning &
training
Events &
conferences
Performance
review
Promotion/
Job change
Exit
WITH INCREASING REGULARITY
DIGITAL SPINE
GETTING STARTED MY ME+ SELFIE
INSPIRING AMBITION AND BUILDING SELF-DIRECTION
PUTTING US IN CONTROL
Empowering people to take actions and make changes they’re
committed to.
• A mobile digital app that accessible 24/7 through multi-
channels.
• Designed to meet the needs of the users, supporting…
 clarifying ambitions
 preparation and planning
 collaborating
 reflection and learning
 action and follow up
… throughout their careers
Tailored to the organisation’s needs and personalised by users.
WHY SHOULD MY ORGANISATION CARE?
Link to video: https://www.youtube.com/watch?v=4WJO5K4Vlsc
THE BUSINESS BENEFITS
ALL OF THIS IS PEOPLE INNOVATION
Inspiring and enabling your people to contribute
fully to the purpose of your organisation
A NEW FOCUS FOR HR?
Create meaningful experiences for
your people and continually improve them
THANK YOU
Increasing motivation
Encouraging potential
Take control of your career

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ME+ v2.0

  • 1. Digital innovation in people and organisations Putting you in control @WeAreMePlus
  • 2. Innovation is not about technology It is about human beings
  • 3. Digital innovation is not about gadgets It is about human experiences
  • 4. EXPERIENCE AN INCREASINGLY VALUABLE ENGAGEMENT TOOL
  • 5. BUT EXPERIENCE OF WORK IS CHANGING
  • 6. BUT EXPERIENCE OF WORK IS CHANGING
  • 8. WORKING IN A DIGITAL ENVIRONMENT THE CHALLENGES People need a clear understanding of their preferred type of work and their fit with the organisations vision and values. Success requires people with strong behavioural and relationship skills as well as a deep understanding of technology. The digital environment is rapidly changing, uncertain and ambiguous. People who thrive on change and can ‘make things work’ are in high demand. Digital environments are complex with multiple projects and interdependencies. An ability to join new teams (often with diverse backgrounds and a mix of employees and contractors) and build rapport quickly is in demand. Some IT environments have legacy systems and legacy mindsets; lacking dynamism, energy, ambition, diversity and innovation. People who are able to infect others with their enthusiasm and passion are highly sought after. Technologists are increasingly required to assess business cases rather than develop them, requiring a wider understanding of the business outcomes and stakeholder management. 1 2 3 4 5 6
  • 10. THREE WAYS TO MAKE HUMAN EXPERIENCES (OF WORK) MORE MEANINGFUL 1. Put us in control of our own experiences 2. Give us feedback, continually 3. Make us feel proud
  • 11. ANALYSE EXPERIENCE OF CAREER MOMENTS CAREER MOMENTS ME+ TIME DIGITAL SPINE CAREER MONITORING CAREER PLANNING Education Application Interview Start Induction Learning & training Events & conferences Performance review Promotion/ Job change Exit
  • 13. GETTING STARTED MY ME+ SELFIE
  • 14. INSPIRING AMBITION AND BUILDING SELF-DIRECTION
  • 15. PUTTING US IN CONTROL Empowering people to take actions and make changes they’re committed to. • A mobile digital app that accessible 24/7 through multi- channels. • Designed to meet the needs of the users, supporting…  clarifying ambitions  preparation and planning  collaborating  reflection and learning  action and follow up … throughout their careers Tailored to the organisation’s needs and personalised by users.
  • 16. WHY SHOULD MY ORGANISATION CARE? Link to video: https://www.youtube.com/watch?v=4WJO5K4Vlsc
  • 18. ALL OF THIS IS PEOPLE INNOVATION Inspiring and enabling your people to contribute fully to the purpose of your organisation
  • 19. A NEW FOCUS FOR HR? Create meaningful experiences for your people and continually improve them
  • 20. THANK YOU Increasing motivation Encouraging potential Take control of your career

Editor's Notes

  1. [Perhaps include our @WeAreMePlus twitter handle in the opening?] Good morning. It’s a pleasure to be here and have the opportunity to discuss with you how digital innovation is shaping how people work, connect, learn, & behave and what the organisational response should be. I’m Nigel Borowski and I’ve worked in HR in large corporate environment for 20 years and 3 years ago I stepped into consulting with a group called Telos partners. Telos is made up of experienced business professionals who all share a passion for long term, sustainable success. For individuals and the organisations they work for. I’ve got a keen personal interest in these [mobile phone] and these [go pro] and how people use them and how they can change people’s behaviour. Over the past two years I’ve been working closely with one of the best digital agencies in London on creating digital tools to do just that.
  2. So, if we’re going to innovate to change people’s behaviours, we need to start at the right place. It’s not about the technology, it’s about human beings
  3. It’s not about these [mobile phones] per se, it’s about the experiences that can be created through them. It’s about human experiences. So, rest easy… we’re on common ground still… I’m addressing the right audience… we’re all experts in human experiences…. Aren’t we? Let me leave that question hanging and we may come back to it
  4. We’re in a world now of hyper-connectivity, where people are sharing their thoughts, feelings and experiences like never before. So an experience is an increasingly valueable engagement tool. But with so much information out there, and so much noise, how do you get your voice heard? How do you get your message across? WHO are people most likely to believe? Their friends who they’re chatting to all the time, or a sales man, or senior management?
  5. The world of work and society in general are changing… You’ll see aspects of this in all of your organisations
  6. The world of work and society in general are changing… You’ll see aspects of this in all of your organisations
  7. So with all this complexity and change going on what does it mean? How do we simplify? Well, let’s come back to Human Experiences There are two ways to enhance human experiences Make those we enjoy better Make those we don’t less painful Digital gives us opportunity to do both. Let me share some examples
  8. In Telos we are now working with Dare to apply this thinking throughout someone’s working life. Do a detailed analysis of their experience through each career moment.
  9. In today’s world of work these ‘moments’ are occurring with increased regularity
  10. In today’s world of work these ‘moments’ are occurring with increased regularity
  11. Explain about FDM Group’s business model and focus on graduates A ‘gift’ to employees to show organisation’s commitment to their future development for the enhancement of their career wherever that may take them, rather than company-led for the sole purpose of adding value to the company By 2025, 75% of the global workforce will be generation Y. They are tomorrow’s leaders and seek companies to work for who are innovative, ethical, forward-thinking and who give them a ‘voice’. Me+ increases commitment, productivity and engagement whilst ensuring employees display the right behaviours to drive the business forward for the future.
  12. Insert ME+ benefits to FDM – present or by video?
  13. So, I hope you’ve enjoyed our input, I’ll leave you with this thought before we open for questions. All of what we’ve gone through is people innovation. Innovation is key to success, if only because of how fast technology changes and is adopted
  14. And HR is both the same as it ever was and a lot more It’s the creation of the experience and the improvement of it
  15. Thanks for listening. I hope we’ve got some time for questions. [Worth mentioning at the end of the Q&A that you and your colleague João Mendes have to leave the conference just before lunch today, but João will be here again tomorrow. So do look out for him if you have further questions]