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Giving and Receiving 
Feedback 
Vivienne Bozalek 
Arona Dison 
Veronica Mitchell 
Melanie Alperstein
Slideshare 
url: xxxxxx
negotiation
to change what 
students can do… 
…reframing the 
notion of feedback 
around the effect on 
students 
“
Vivienne Bozalek 
Arona Dison 
Melanie Alperstein 
Veronica Mitchell
For learners to be: 
More self-directed 
More reliant on feedback from peers 
More inclined to collaborate 
More inclined to being their own “nodes of production” 
Better equipped to capture information 
h#p://www.slideshare.net/2mbuckteeth/the-­‐changing-­‐face-­‐of-­‐digital-­‐learning
(Caring about) 
recognising the need 
listening to the care receiver 
‘asking the right questions’ 
(Weil, 1973)
Example: 
The facilitator gave the participant 
directive advice about her project, 
‘Simply putting the (on-line) tool 
there will not encourage people to use it.’ 
However he missed her description of 
the substantial mediation that had taken 
place in her intervention.
(caring for) 
willingness to do something to 
meet needs 
extending responsibility beyond 
facilitators to participants
“What would you like your 
participants to be able to be and to 
do at the end of the process” ?
“ The purpose of requiring students, who are themselves 
practicing health professionals and educators to reflect on 
their learning in the P G Diploma in Health Professional 
Education, is based on our belief that reflection enables 
students to develop a deeper understand and apply the 
content of a course to their own practice. Reflection is 
considered to be a powerful method of learning. 
Evidence of the educational value of reflection in 
becoming a professional is frequented described in the 
literature. Furthermore, once students have learnt how to 
reflect and how reflection is assessed an additional 
outcome would be that they will be able to apply it to their 
own context and be able to teach their students how to 
reflect.” 
(Melanie’s reflection 1)
(Care giving) 
Hands on act of giving 
feedback: initially facilitators 
guiding more directly on task; 
peers on content
It is not about the technical delivery 
such as the “formulaic response 
such as the feedback sandwhich” 
but the emotions and dialogue - 
before, during and after feedback 
Boud and Molloy, 2013
Care receiving by care-giver 
exposing vulnerabilities 
(e.g. what had gone wrong in a project) 
feeling safe to ask for help
what participants do with feedback 
agency of students/participants 
nested tasks to allow for ‘feed forward’ 
input at different stages to contribute to 
final product 
Boud and Molloy, 2012, 2013)
Caring with 
risk 
vulnerability 
honesty
Sharing vulnerability
CHEC short course
Cloud computing 
“ 
educators should consider 
using technology 
to enhance communication 
and provide richer, 
more meaningful platforms for 
the social construction of knowledge 
Rowe, M., Bozalek, V. & Franz, J. 2013. Using Google Drive to facilitate a blended approach to authentic learning.
Talking back 
in Google Drive
Why Google Drive 
? Collaboration - expanded potential 
New opportunities / affordances 
Online dialogue
Risk?
Giving 
How much? 
Power & hierarchy? 
Where will this conversation 
lead? 
Adequate discourse? 
Judgement? 
Empowering 
Shared new meanings 
Co-construction of knowledge 
Receiving 
Fear, defensiveness 
Discomfort to expose myself ? 
Shifting to teacher role? 
What impact will my comment 
have? 
Is it good enough? 
Participation democratic 
Evidence of trust, team effort 
My voice is valued 
Authentic constructivism
Critical friends 
shared constructions 
of knowledge 
are capable of 
“ 
providing richer frameworks 
for the cross-fertilization of ideas 
than those 
provided only by the 
frame of reference 
of the lecturer 
Bozalek, V. & Matthews., L. 2009:238. 
E-Learning: A cress-institutional forum for sharing socio-cultural influences on personal and professional identity. International Social Work 52:2
Scaffolding as support
to reposition [feedback] as a 
practice that has 
a positive 
and sustained influence 
on learning 
Boud, D. & Molloy, E. 2013:699. Assessment & Evaluation in Higher Education, 
British Journal of Educational Technology. 38:6:698–712 
“
Authentic task 
Healthy group dynamics 
Modelling good practices 
Setting precedence of democratic caring 
Safe space 
Enough time for participation 
Acknowledging conflict and dealing with it
Risk & vulnerability 
Power and control - authoritarian approach 
Too knowledgeable 
Missing or unbalanced elements of care 
Set in old ways
Challenging assumptions on feedback can be 
uncomfortable 
There is a need to wrestle with honest feedback 
Peer feedback ought to be encouraged
Thank you

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Giving and receiving feedback on Google docs in Higher Education: A political ethics of care analysis

  • 1. Giving and Receiving Feedback Vivienne Bozalek Arona Dison Veronica Mitchell Melanie Alperstein
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  • 8. to change what students can do… …reframing the notion of feedback around the effect on students “
  • 9. Vivienne Bozalek Arona Dison Melanie Alperstein Veronica Mitchell
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  • 11. For learners to be: More self-directed More reliant on feedback from peers More inclined to collaborate More inclined to being their own “nodes of production” Better equipped to capture information h#p://www.slideshare.net/2mbuckteeth/the-­‐changing-­‐face-­‐of-­‐digital-­‐learning
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  • 16. (Caring about) recognising the need listening to the care receiver ‘asking the right questions’ (Weil, 1973)
  • 17. Example: The facilitator gave the participant directive advice about her project, ‘Simply putting the (on-line) tool there will not encourage people to use it.’ However he missed her description of the substantial mediation that had taken place in her intervention.
  • 18. (caring for) willingness to do something to meet needs extending responsibility beyond facilitators to participants
  • 19. “What would you like your participants to be able to be and to do at the end of the process” ?
  • 20. “ The purpose of requiring students, who are themselves practicing health professionals and educators to reflect on their learning in the P G Diploma in Health Professional Education, is based on our belief that reflection enables students to develop a deeper understand and apply the content of a course to their own practice. Reflection is considered to be a powerful method of learning. Evidence of the educational value of reflection in becoming a professional is frequented described in the literature. Furthermore, once students have learnt how to reflect and how reflection is assessed an additional outcome would be that they will be able to apply it to their own context and be able to teach their students how to reflect.” (Melanie’s reflection 1)
  • 21. (Care giving) Hands on act of giving feedback: initially facilitators guiding more directly on task; peers on content
  • 22. It is not about the technical delivery such as the “formulaic response such as the feedback sandwhich” but the emotions and dialogue - before, during and after feedback Boud and Molloy, 2013
  • 23. Care receiving by care-giver exposing vulnerabilities (e.g. what had gone wrong in a project) feeling safe to ask for help
  • 24. what participants do with feedback agency of students/participants nested tasks to allow for ‘feed forward’ input at different stages to contribute to final product Boud and Molloy, 2012, 2013)
  • 25. Caring with risk vulnerability honesty
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  • 31. Cloud computing “ educators should consider using technology to enhance communication and provide richer, more meaningful platforms for the social construction of knowledge Rowe, M., Bozalek, V. & Franz, J. 2013. Using Google Drive to facilitate a blended approach to authentic learning.
  • 32. Talking back in Google Drive
  • 33. Why Google Drive ? Collaboration - expanded potential New opportunities / affordances Online dialogue
  • 34. Risk?
  • 35. Giving How much? Power & hierarchy? Where will this conversation lead? Adequate discourse? Judgement? Empowering Shared new meanings Co-construction of knowledge Receiving Fear, defensiveness Discomfort to expose myself ? Shifting to teacher role? What impact will my comment have? Is it good enough? Participation democratic Evidence of trust, team effort My voice is valued Authentic constructivism
  • 36. Critical friends shared constructions of knowledge are capable of “ providing richer frameworks for the cross-fertilization of ideas than those provided only by the frame of reference of the lecturer Bozalek, V. & Matthews., L. 2009:238. E-Learning: A cress-institutional forum for sharing socio-cultural influences on personal and professional identity. International Social Work 52:2
  • 38. to reposition [feedback] as a practice that has a positive and sustained influence on learning Boud, D. & Molloy, E. 2013:699. Assessment & Evaluation in Higher Education, British Journal of Educational Technology. 38:6:698–712 “
  • 39. Authentic task Healthy group dynamics Modelling good practices Setting precedence of democratic caring Safe space Enough time for participation Acknowledging conflict and dealing with it
  • 40. Risk & vulnerability Power and control - authoritarian approach Too knowledgeable Missing or unbalanced elements of care Set in old ways
  • 41. Challenging assumptions on feedback can be uncomfortable There is a need to wrestle with honest feedback Peer feedback ought to be encouraged