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Success Beyond Links
How To Make Your Content More Valuable
Vicke Cheung | @VickeKaravan
SearchLove Boston 2017
myassettag.com/state-cycling-statistics @VickeKaravan
gocompare.com/home-insurance/changing-face-of-bbc/ @VickeKaravan
Our content may have

evolved in form
@VickeKaravan
@VickeKaravan
But the objective has
remained unchanged
@VickeKaravan
Objective = Links
We bias our ideas
to those that
are newsworthy
@VickeKaravan
Because this
gets us links
@VickeKaravan
So why fix something
that ain’t broke?
@VickeKaravan
“Does Google Still Need Links?”
SearchLove San Diego 2017
Does Google Still Need Links
slideshare.net/THCapper/does-google-still-need-links-searchlove-san-diego-2017
Does Google Still Need Links
slideshare.net/THCapper/does-google-still-need-links-searchlove-san-diego-2017
Link-building might not
be future-proof
@VickeKaravan
“Win at brand awareness
& perception”
What should you do next?
Does Google Still Need Links
slideshare.net/THCapper/does-google-still-need-links-searchlove-san-diego-2017
Link-building only

delivers indirect value
@VickeKaravan
Marketing is promoting / selling
products or services to people
@VickeKaravan
You can get links even without people
engaging with your content
@VickeKaravan
It’s time to stop limiting content
to being all about links
@VickeKaravan
Start creating content that can deliver value
by reaching people, not just search engines
@VickeKaravan
What to expect
in this presentation
@VickeKaravan
What could this content be?
Where does the value lie?
Why will people care?
When should you release content?
@VickeKaravan
1.
2.
3.
4.
What could this content be?
What’s the value for you?
Why will people care?
When should you release content?
@VickeKaravan
1.
2.
3.
4.
What could this content be?
What’s the value for you?
What’s in it for your audience?
When should you release content?
@VickeKaravan
1.
2.
4.
3.
What could this content be?
1.
@VickeKaravan
@VickeKaravan
@VickeKaravan
@VickeKaravan
This is branded content
“Branded content will be at
the heart of every
marketing strategy.”
@VickeKaravanbobcm.net/2015/07/30/the-future-of-branded-content-marketing-part-3
@VickeKaravandis.tl/forbesstudy
dis.tl/forbesstudy @VickeKaravan
What exactly is
branded content?
@VickeKaravan
“Branded content”
@VickeKaravan
can mean different things
to different people
@VickeKaravanyoutu.be/4fVLpyA50DY
Is this an ad?
Or is it branded content?
It’s both!
@VickeKaravan
@VickeKaravanbit.ly/2lfN6A5
Despite advertising and marketing
increasingly converging…
@VickeKaravan
Broadly speaking
@VickeKaravan
To advertisers,
branded content
= paid media
Broadly speaking
@VickeKaravan
To advertisers,
branded content
= paid media
To marketers,
branded content
= earned media
Does this logo qualify it as
branded content?
Technically yes,
but…
@VickeKaravan
This is only a small
subset of branded content
@VickeKaravan
@VickeKaravan
✤ Link-driven
✤ Doesn’t matter if people are reading/engaging
✤ Doesn’t matter if people remember the brand
✤ Minimally branded
This is content for link-building
@VickeKaravan
@VickeKaravan
Marketing strategies,
like Red Bull’s, are different
@VickeKaravan
✤ Designed to reach people
✤ Aim to build a community of like-minded followers
✤ Not-product focussed
✤ Consistently and boldly branded
@VickeKaravan
This is
content for brand-building
“Red Bull’s
brand awareness
accomplishment is
through the roof.”
@VickeKaravanbit.ly/2lLTJHm
Great!
How can we be the
next Red Bull?
@VickeKaravan
Reality check
@VickeKaravan
Not every company
can invest in their own
media house!
@VickeKaravan
@VickeKaravan
$64 million spend
$2 million spend
They can justify this,
because Red Bull Media
House is no longer just a
marketing cost centre…
@VickeKaravan
It’s a profit generator
@VickeKaravan
@VickeKaravan
@VickeKaravandis.tl/altimeter-content-report
@VickeKaravanSource: Altimeter Group
@VickeKaravan
✤ Brands that act as media
companies
✤ Profit centres
✤ Content that directly
makes money
✤ E.g.
5. Run
@VickeKaravan
@VickeKaravan
Don’t try to run
before you can walk!
@VickeKaravan
@VickeKaravandis.tl/altimeter-content-report
@VickeKaravan
✤ No investment in 

content marketing
✤ Relies mainly on 

“push” communications 

(e.g. email marketing)
1. Stand
@VickeKaravan
✤ Early stages of

content creation
✤ Focus is on

one or two discrete
channels (e.g.
Facebook page)
@VickeKaravan
2. Stretch
@VickeKaravan
✤ Unified strategy
across multiple
channels
✤ Results become
more measurable
✤ Start to connect
content with
revenue
@VickeKaravan
3. Walk
@VickeKaravan
✤ Scaling up your 

content strategy
✤ Requires solid

executive buy-in
@VickeKaravan
4. Jog
Most of us will
probably be here
@VickeKaravan
2. Stretch / 3. Walk
@VickeKaravan
Results are relative.
Whichever stage you’re at,
you can still achieve a lot
within your means
Case
studies
@VickeKaravan
2. Stretch
indium.com @VickeKaravan
“Content to contact to cash”
Rick Short
Director of Marketing Communications
@VickeKaravan
“Content to contact to cash”
Rick Short
Director of Marketing Communications
lead
generation
@VickeKaravan
2. Stretch
Customer contacts
increased by 600%
in one quarter
@VickeKaravan
Keyword research
What drives people to the site?
@VickeKaravan
@VickeKaravan
Keyword research
73 keywords were identified
indium.com/blog/solderability.php @VickeKaravan
73 blogs created
for each keyword
These blogs
encouraged conversation
amongst relevant engineers
This also helped:
Early-mover advantage
@VickeKaravan
There are still a lot of
untapped industries in the
content space
@VickeKaravan
It pays to embrace your niche
@VickeKaravan
3. Walk
@VickeKaravan
@VickeKaravan
@VickeKaravan
Free content
behind a lead-gen form
@VickeKaravan
Connect the dots between
who downloaded them and
who later converted
The e-books contributed

to $2.5 million in

annual recurring revenue
@VickeKaravan
However
it’s not always easy or possible
to measure revenue from
content
@VickeKaravan
Don’t worry!
There are other ways to
prove the value of content
@VickeKaravan
What’s the value for you?
2.
@VickeKaravan
Micro-conversions
@VickeKaravan
@VickeKaravan
Micro-conversions
Things that happen in the
lead up to a full conversion
Micro-conversions
@VickeKaravan
Things that happen in the
lead up to a full conversion
E.g. growing
social following
Micro-conversions
@VickeKaravan
Things that happen in the
lead up to a full conversion
E.g. growing
social following
Easier to track
@VickeKaravan
Grow

your social
following
Build a
retargeting
pool
Attract
consumers to
test drive your
product
Drive targeted
traffic
and
awareness
Increase 

time spent
with brand
5 examples
of micro-conversions
@VickeKaravan
Grow your social following
@VickeKaravan@VickeKaravan
Brand:
Adidas’ new division
@VickeKaravan@VickeKaravan
Audience:
Youth market
@VickeKaravan@VickeKaravan
Goal:
Build Instagram following
@VickeKaravan@VickeKaravan
Solution:
Influencer-driven social campaign
@VickeKaravan
Results:
12,000 entries; 41,000 new followers
instagram.com/explore/tags/myneoshoot/
@VickeKaravan
Build a retargeting pool
@VickeKaravan@VickeKaravan
Brand:
Hans Oliving
@VickeKaravan@VickeKaravan
Campaign:
Dedicated microsite
olivingthelife.com.au
@VickeKaravan@VickeKaravan
Results:
924,000 engaged users
for future retargeting
olivingthelife.com.au
@VickeKaravan@VickeKaravan
“We have been extremely pleased with the
results from this campaign, it has been a
first for us and it’s great to be recognised at
a global level.”
Gerard Smith
GM Sales, Hans Smallgoods
mumbrella.com.au/king-content-wins-social-media-award-new-york-olivingthelife-378163
Increase time spent with brand
@VickeKaravan
@VickeKaravan@VickeKaravan
Brand:
io oil and gas
iooilandgas.com
@VickeKaravan@VickeKaravan
Solution:
Content hub
iooilandgas.com/powerful-thinking/
@VickeKaravan@VickeKaravan
Results:
Avg. dwell time of 3 minutes*
*industry avg. is 15 seconds
@VickeKaravan
Drive targeted traffic and awareness
@VickeKaravan@VickeKaravan
Brand:
Shutterstock
shutterstock.com
@VickeKaravan@VickeKaravan
Goal:
Raise awareness of Shutterstock footage
shutterstock.com/video/
@VickeKaravan@VickeKaravan
Solution:
Video campaign
shutterstock.com/blog/90s-commercials-for-modern-brands
@VickeKaravan@VickeKaravanshutterstock.com/blog/90s-commercials-for-modern-brands
Results:
4000 clicks to Footage page
@VickeKaravan@VickeKaravan
“There is definitely a business case that we
have made for these videos and why we’re
pushing them so hard…the campaign is an
opportunity to showcase what’s possible
with Shutterstock.”
Kashem Miah
Global director of social media & content marketing
Shutterstock
contently.com/strategist/2017/01/11/shutterstock-90s-case-story/
@VickeKaravan
Attract consumers to
test drive your product
@VickeKaravan @VickeKaravan
Brand:
Pierre Robert hosiery
pierre-robert.com/
@VickeKaravan@VickeKaravan
Goal:
Get women to try their tights
pierre-robert.com/
@VickeKaravan@VickeKaravan
Solution:
#Bikemytights campaign
@VickeKaravan @VickeKaravan
Solution:
#Bikemytights campaign
@VickeKaravan@VickeKaravan
Results:
1560 tights sampled
@VickeKaravan@VickeKaravan
Results:
75% increase in future purchase intent
@VickeKaravan
5 examples
of micro-conversions
Grow

your social
following
Build a
retargeting
pool
Attract
consumers to
test drive your
product
Drive targeted
traffic
and
awareness
Increase 

time spent
with brand
@VickeKaravan
There is some
overlap here
Grow

your social
following
Build a
retargeting
pool
Attract
consumers to
test drive your
product
Drive targeted
traffic
and
awareness
Increase 

time spent
with brand
@VickeKaravan
E.g.
Grow

your social
following
Build a
retargeting
pool
Attract
consumers to
test drive your
product
Drive targeted
traffic
and
awareness
Increase 

time spent
with brand
@VickeKaravan
These aren’t
mutually exclusive but…
Grow

your social
following
Build a
retargeting
pool
Attract
consumers to
test drive your
product
Drive targeted
traffic
and
awareness
Increase 

time spent
with brand
Your content shouldn’t be a
jack-of-all-trades
@VickeKaravan
Focus is the key
or risk diluting the value
@VickeKaravan
@VickeKaravan
Grow

your social
following
Build your
retargeting
pool
Attract
consumers to
test drive your
product
Drive targeted
traffic
and
awareness
Increase 

time spent
with brand
All concrete goals that can
be easily measured
@VickeKaravan
@VickeKaravan
Brand
awareness
Brand
sentiment
Brand
trust
Much harder to
measure accurately
@VickeKaravan
@VickeKaravan
Focus on these…
@VickeKaravan
Grow

your social
following
Build your
retargeting
pool
Attract
consumers to
test drive your
product
Drive targeted
traffic
and
awareness
Increase 

time spent
with brand
@VickeKaravan
Focus on these…
And these will naturally follow…
Brand
awareness
Brand
sentiment
Brand
trust
@VickeKaravan
Grow

your social
following
Build your
retargeting
pool
Attract
consumers to
test drive your
product
Drive targeted
traffic
and
awareness
Increase 

time spent
with brand
Content marketing isn’t
a one-way relationship
@VickeKaravan
You have to offer something
valuable to your audience
@VickeKaravan
The Story Behind the MailChimp Billboards
https://blog.mailchimp.com/the-story-behind-the-mailchimp-billboards/
“We just wanted to make
MailChimp users smile.”
The Story Behind the MailChimp Billboards
https://blog.mailchimp.com/the-story-behind-the-mailchimp-billboards/
The Story Behind the MailChimp Billboards
https://blog.mailchimp.com/the-story-behind-the-mailchimp-billboards/
“When return on investment is
measured by delight instead of
sales or conversions, there’s a lot
more freedom to be creative…”
What’s in it for your audience?
3.
@VickeKaravan
dis.tl/vicke-SL2015 @VickeKaravan
Does your content have the
wow factor?
@VickeKaravan
Or does it offer the aha
lightbulb moment?
@VickeKaravan
Wow
@VickeKaravan
Aha
@VickeKaravan
Wow Aha
Wow
@VickeKaravan
Aha
@VickeKaravan@VickeKaravanmonster.com
monster.com
Increased:
Page views by 18 million
Job searches by 28%
@VickeKaravan
@VickeKaravan@VickeKaravan
HOW? NOW. WOW!
Monster followed
this framework
@VickeKaravan@VickeKaravan
HOW?
NOW.
WOW!
@VickeKaravan@VickeKaravan
HOW?
NOW.
WOW!
@VickeKaravan@VickeKaravan
NOW.
WOW!
How can you help
your customers?
@VickeKaravan@VickeKaravan
How can you help
your customers?
Content that’s educating
(i.e. “Aha”)
@VickeKaravan
Give your audience what
they’re searching for
www.monster.com/career-advice/article/top-10-tips-for-salary-negotiations @VickeKaravan @VickeKaravan
@VickeKaravan@VickeKaravan
What might your audience
want but wouldn’t think to
search for but would click on?
www.monster.com/career-advice/article/salary-negotiation-tips-chris-voss-fbi @VickeKaravan @VickeKaravan
@VickeKaravan @VickeKaravan
HOW?
NOW.
WOW!
@VickeKaravan@VickeKaravan
HOW?
Content that’s
topical and “now”
WOW!
Content that’s
topical and “now”
Happens less frequently,
than “how”. As and when
there is something topical
that’s also brand-relevant
@VickeKaravan@VickeKaravan
Prepare for the
predictable
@VickeKaravan@VickeKaravan
monster.co.uk/career-advice/article/5-new-year-career-resolutions @VickeKaravan @VickeKaravan@VickeKaravan
Prepare to be agile
@VickeKaravan@VickeKaravan
@VickeKaravan
monster.com/career-advice/article/pokemon-go-tech-jobs @VickeKaravan@VickeKaravan
@VickeKaravan
HOW?
NOW.
WOW!
@VickeKaravan@VickeKaravan
Content
that
wows
HOW?
NOW.
@VickeKaravan@VickeKaravan
Content
that
wows
Around 10% of your content
offering.
Made up of bigger,
hero pieces that aim to
entertain.
@VickeKaravan@VickeKaravan
Make people care about
your content with…
HOW?
NOW.
WOW!
@VickeKaravan@VickeKaravan
To recap
@VickeKaravan
Don’t try to run before you can walk
@VickeKaravan@VickeKaravan
Figure out where you fit
@VickeKaravan@VickeKaravan
Focus on these…
And these will naturally follow…
Brand
awareness
Brand
sentiment
Brand
trust
Grow

your social
following
Build your
retargeting
pool
Attract
consumers to
test drive your
product
Drive targeted
traffic
and
awareness
Increase 

time spent
with brand
@VickeKaravan@VickeKaravan
@VickeKaravan
HOW?
NOW.
WOW!
You need to deliver value to your
audience as well as to yourself
@VickeKaravan@VickeKaravan
Don’t forget,
it’s not always about
link-building!
@VickeKaravan
@VickeKaravan@VickeKaravan
Get credit for the
broader effects
@VickeKaravan@VickeKaravan
Use the frameworks in
order to achieve this
And make content that truly
goes beyond link-building
@VickeKaravan
Vicke Cheung
@VickeKaravan
Sources and credits
http://www.ipglab.com/2016/09/23/ipg-media-lab-forbes-evaluate-the-current-state-of-branded-content/
Content Rules: How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and More) That Engage Customers and Ignite Your Business, by Ann Handley, C.C. Chapman
Content: The New Marketing Equation, by Altimeter
http://mediakix.com/2016/06/instagram-marketing-case-study-adidas-neo/#gs.null
https://www.kingcontent.co.uk/case-studies/hans-smallgoods-oliving-life/
http://bobcm.editiondigital.com/best-of-branded-content-marketing-2015-global-edition#!uk-io-powerful-thinking
http://contently.com/strategist/2017/01/11/shutterstock-90s-case-story/
http://bobcm.editiondigital.com/best-of-branded-content-marketing-2015-global-edition#!page44.1
http://review.content-science.com/2016/10/the-how-now-wow-framework-thats-helped-monster-supercharge-its-content-kpis/
Images: Unsplash / Pixabay
Font: Chivo (Google Font)

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