1. Diana Daniyarova
Shymkent, Kazakhstan Mobile Tel. No. +77789722221
Email: diana.daniyarova@alumni.aud.edu
CAREER OBJECTIVE
To get a full time opportunity in a company or organization where my academic, communication and development skills may
be professionally applied to utilize new methods and technologies in all business fields
EDUCATION
Bachelor of Business Administration Sep 2009- Dec 2014
American University in Dubai, UAE
Major: Marketing
Relevant Coursework:
Marketing research Human Resources Management
Consumer behavior Strategic marketing management
International marketing Services marketing
Private school Arman, Kazakhstan Jan 2006- May 2008
WORK EXPERIENCE
Atlas Tour, Shymkent Dec 2016- Present
Travel Consultant
● Make professional, accurate, cost effective travel arrangements for clients while providing excellent customer
service
● Communicate with English speaking clients
● Monitoring bookings throughout the working day
● Responding to all phone enquiries promptly, courteously and in a friendly manner
● Ensure all bookings and reservations are processed accurately
● Responsible for issuing electronic tickets
● Handling high numbers of incoming calls from direct corporate clients
● Building strong relationships with clients
Oxford Business Group, Dubai Jan 2015
PR Intern
● Day-to day operations
● Responsible for Online Media List, customer prospecting
● Dealt with CRM System
IMS Health, Dubai Aug 2014- Nov 2014
Primary Market Research Intern
● Day-to day operations within the primary research department
● Responsible for database. Dealt with billing schedules, market value calculations
● Responsible for client prospecting and prepared PowerPoint slides based on data
● Dealt with summarizing important information given by data for project (qualitative research)
● Evaluated the core points if conducted material was unclear.
● Responsible for client records
Emirates Airline Festival of Literature March 2014
Volunteer
● Responsible for collecting surveys. Handled the role of Festival Researcher
PROJECT IN AUD
Strategic marketing management Jan 2013
● Segment the market in the industry and evaluate the brand’s competitive position
● Conduct financial analysis needed to allocate marketing resources. Identify and exploit growth opportunities
SKILLS
● Proficient in MS Office, SPSS, Amadeus E ticket service, 1C accounting
● English (Fluent), Russian ( native ), Kazakh (Native)
● Good communication skills, self-motivated , competent, hardworking and reliable
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2. EXTRA CIRRICULAR ACTIVITIES
● Member of Kazakhstan Society Club, AUD Sep 2009- Dec 2014
● Member of Islam Awareness Club, AUD Sep 2014- Dec 2014
INTERESTS
Russian literature, Art and Drawing
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