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Resume

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Resume

  1. 1. Resume ELENA KOZYREVA Marketing and Sales CONTACT DETAILS: Place of residence: Egypt, Hurghada Phone: +2 0100 83 88 157 Email: alena12_02@mail.ru Permanent Address: Russia, St.Petersburg OBJECTIVE: My current position is Marketing Manager in handling company of touristic operator. I am searching for opportunity to work in Marketing and / or Sales department. I have extensive experience in developing various projects due to increase sales from inception to implementation. I consider myself as fast-learning, creative, responsible and initiative person. I am high sociable and friendly. I am able to work alone as well as a part of a team with designers, web developers, account executives, director of business development. PERSONAL PROFILE: D.O.B.: 12/02/1981 Nationality: Russian Family status: Divorced EDUCATION: State University of Economy and Finance, St. Petersburg, Russia Degree: Master’s Degree, Economist (faculty of Economy and Finance), Marketing (specialization) Year of graduation: 2003
  2. 2. WORK EXPERIENCE: February 2014 till present Marketing Manager Tour Company “ALS TOUR” Red Sea, Hurghada, Egypt Responsibilities: ALS TOUR has over 15 years’ experience in leisure and tourism industry. It is a handling company of one of the biggest tour operator in Russia - Biblio Globus. Being in charge of marketing department (offices in Hurghada and Sharm El Sheikh), my responsibilities can be divided into three main groups: 1) promotion of company’s product on Russian touristic market 2) developing of marketing and sales strategies 3) sales trainings for employees (150-200 tour leaders) Duties: - Developing of General Marketing plan - Responsible for implementation of General Marketing plan - Organization of participation and preparing ad- material for international touristic exhibitions (responsible for Egyptian direction): flyers, banners, seminars for partners, general look of the stand, promo events during the exhibition - Developing of advertising material (concept of company’s brochures, catalogues, ad- banners, texts and etc.) - Conducting and holding webinars and trainings for partners (presentation of our product, sales specifics) - Developing company’s product according to the future ability and potential in sales - Conducting and holding seminars and sales trainings for employees (tour leaders) in the company due to increase sales - Creating a concept and holding company’s Promo events Personal achievements: - Thanks to successful team work, we could reach the total growth of touristic traffic: for the moment I came to the company we used to receive 392 000 tourists per year, one year later - 700 144 tourists - Developing of mobile application (general algorithm) of company’s services - Developing and implementing of new video presentation of all the product - Was in charge of Moscow MITT World Touristic yearly exhibition as a concept manager for all directions and product of Biblio Globus in 2015 - Assisted in opening of new touristic directions: Russia, Turkey and shared experience with new handling companies there - Holding of corporative events and celebrities 2011 – 2014 Marketing Coordinator Sindbad Hotels and Resorts Red Sea, Hurghada, Egypt
  3. 3. Responsibilities: SINDBAD CLUB – is a group of three hotels and resorts, plus one hotel under construction. Working in hospitality basically, I was responsible for preparing marketing materials, E- marketing, developing of entertainment concept, making guest’s satisfaction reports, following and improving hotels’ rating on web sites Duties: - Developing of all marketing material for the Hotel Group (responsible for Russian market) - Presentation of hotel’s facilities for VIP guests (all nationalities) - Holding Gala dinners for VIP guests followed by presentation of the hotel’s facilities (all nationalities) - Holding orientations for travel companies (groups up to 85 pax) - Guest contact & Guest’s satisfaction reports followed by Recommendation report for Quality Department - Developing and arranging of hotel’s promo events, activities and entertainment programs - Presenting the hotel on web sites (hotel’s page, description, renewing of information in social groups and web sites) Personal achievements: - Market development (got new markets) - Increasing of hotel’s ratings of guest’s satisfaction on Holidaycheck, Tripadvisor, Tophotels and etc. - Developing and implementing of new Loyalty program for regular guests which works successful till the present time PREVIOUS EXPERIENCE: 2003 – 2005 / 2008-2010 Sales Manager in insurance and finance company, Russia 2003 Assistant of marketing manager in sales company, Russia 2002 Office manager / Administrator in sales company, Russia
  4. 4. LANGUAGES: Russian (native), English (fluent) COURSES: “Psychology of Sales” – May 2015 “Specifics of Sales in Tourism” - 2010 Psychological Training “10 steps to understand each other better” – 2010 PERSONAL CHARACTERISTIC: I am able to work under pressure and on tight deadlines. I consider myself as a strong team leader with well trained eye for creativity and details. I possess prioritizing, communicational, organizational and analytical skills.

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