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Effective Listening Techniques to Improve Communication
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6. Eradicate the chances of
misunderstandings.
You listen to learn.
Reduce the possibility of
passing on fault information.
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9. Appreciative: This is a listening behavior where the
listener looks for certain information which they
will appreciate, and meet they’re desired goals.
One uses appreciative listening when listening to
music, poetry etc.
Emphatic: Is the practice of being attentive and
responsive to others' input during conversation,
this is when you engage with interest. Also known
as active listening or reflective listening, empathic
listening requires you to be considerate of the
other party's input.
10. Comprehensive: Involves understanding the
thoughts, ideas, and message. This type
of listening requires that the listener understands
the language and vocabulary.
Critical: Critical listening is a form of listening that
if usually not mentioned, since it involves
analysis, critical thinking and judgment.
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12. Ameera,A.(2014) Communication & listening skills.
Available from Slideshare at
https//www.slideshare.net/aleenaameera/communica
tion-slideshare (Accessed 16 August 2020).
Ciano,K.(2014) Listening (Definition, importance &
steps to Effective Listening). Available from Slideshare
at https//www.slideshare.net/Kevinciano/Listening-
slideshare (Accessed 16 August 2020).