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LAUNCHING KRISPY
NATURAL
CRACKINGTHE PRODUCT MANAGEMENT
CODE
BACKGROUND
Candler Enterprises
Pemberton
Quick Service
Restaurants
Pet Care Beverages
PEMBERTON – AN INTRODUCTION
■ Pemberton was the snack food division of Candler Enterprises
■ It clocked a revenue of $5 billion with a profit after tax of 7.7%
■ Healthy growth rate around 14% in revenue achieved
■ It was a market leader in the U.S. cookie and bakery snacks segments of the sweet
snack market.
Key Priorities
■ Building a collection of attractive, durable brands
■ Leveraging leading marketing, sales and DSD systems to increase revenue and profits
■ Building or acquiring capabilities in salty snack categories
Strategy
■ Snacks in vending machines and convenience stores
■ Improve product taste and quality
■ Emphasize on healthiness
■ Increase availability in flavours
■ Focus on extensive advertising & merchandising
■ Aggressive plans for trade promotions
DSD System – Advantages
■ Control of Shelf space
■ Accurate Forecasting
■ Reduced stockouts
■ Quicker turnover of products
US CRACKER INDUSTRY
■ Estimated size of $6.9 USD in 2011
■ 2.2% CAGR from 2008-10
■ Growth of 14% forecasted for ‘crackers with filling’ sector
MARKET STUDY
■ 74% respondents consumed crackers on a regular basis.
■ 34% ate them as part of their regular Diet
■ 53% considered overall healthiness
MARKETING STRATEGY
■ Sought a premium strategy
■ Priced at 155% above the category average cost per ounce
■ Same retail price as that of competitors but lesser quantity
CUSTOMER PREFERENCES –TASTE
TESTING
KRISPY NATURAL vs KRISPY SINGLE
SERVE
KRISPY NATURAL PERFOMANCE
KRISPY NATURAL PERFOMANCE
■ In Columbus, Krispy Natural was able to achieve an 18% market share by stealing
share from other competitors
■ However in Southeast the trade was not generally receptive to the new Krispy Natural
line due to the relatively low introductory trade case discount of 15%.
Strengths & Opportunities
■ World renowned product development labs
■ Company Owned DSD
■ Market research shows consumer dissatisfaction with flavor and taste experience of
current cracker brands
Problems
■ Modest increase of 1% sale in southeast
■ Capacity constrains of DSD for Krispy natural products
■ New competitors
OBJECTIVES
■ Natural distribution of crackers
■ Minimum sales of $500 million
■ Steady state pre-tax profit of at least 13%
SALES SCENARIO
CONCLUSIONS
■ Grabbed 18% market share in Columbus as a new entrant
■ Kraft ,Kellogg and Pepperidge in total lost 10% of market share, despite increased
demand
■ Forecasted National roll out sales figures in Columbus and Southeast scenario for 3rd
year depicts PBT more than 13 % and sales more than $500 million.
SUGGESTIONS – FOR NATIONAL ROLL
OUT
■ More than 60% tasters preferred taste of Krispy natural over other leading brands.
Positive Purchase intent of 81%. Hence, we can say that focus on taste should be the
most important for a successful national roll out
■ Launching more new products mix as per customer taste and keeping health as a
priority concern
■ Optimization of DSD system for Krispy natural product for cost reductions
■ Extensive marketing in Southeast cities
■ Contemporize brand engagement
DISCLAIMER
CREATED BY PV SVAMSI KRISHNA, NSIT DURING MARKETING INTERNSHIP
UNDER PROF.SAMEER MATHUR, IIM LUCKNOW

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Launching Krispy Natural

  • 3. PEMBERTON – AN INTRODUCTION ■ Pemberton was the snack food division of Candler Enterprises ■ It clocked a revenue of $5 billion with a profit after tax of 7.7% ■ Healthy growth rate around 14% in revenue achieved ■ It was a market leader in the U.S. cookie and bakery snacks segments of the sweet snack market.
  • 4.
  • 5. Key Priorities ■ Building a collection of attractive, durable brands ■ Leveraging leading marketing, sales and DSD systems to increase revenue and profits ■ Building or acquiring capabilities in salty snack categories
  • 6.
  • 7. Strategy ■ Snacks in vending machines and convenience stores ■ Improve product taste and quality ■ Emphasize on healthiness ■ Increase availability in flavours ■ Focus on extensive advertising & merchandising ■ Aggressive plans for trade promotions
  • 8. DSD System – Advantages ■ Control of Shelf space ■ Accurate Forecasting ■ Reduced stockouts ■ Quicker turnover of products
  • 9. US CRACKER INDUSTRY ■ Estimated size of $6.9 USD in 2011 ■ 2.2% CAGR from 2008-10 ■ Growth of 14% forecasted for ‘crackers with filling’ sector
  • 10. MARKET STUDY ■ 74% respondents consumed crackers on a regular basis. ■ 34% ate them as part of their regular Diet ■ 53% considered overall healthiness
  • 11. MARKETING STRATEGY ■ Sought a premium strategy ■ Priced at 155% above the category average cost per ounce ■ Same retail price as that of competitors but lesser quantity
  • 13. KRISPY NATURAL vs KRISPY SINGLE SERVE
  • 15. KRISPY NATURAL PERFOMANCE ■ In Columbus, Krispy Natural was able to achieve an 18% market share by stealing share from other competitors ■ However in Southeast the trade was not generally receptive to the new Krispy Natural line due to the relatively low introductory trade case discount of 15%.
  • 16. Strengths & Opportunities ■ World renowned product development labs ■ Company Owned DSD ■ Market research shows consumer dissatisfaction with flavor and taste experience of current cracker brands Problems ■ Modest increase of 1% sale in southeast ■ Capacity constrains of DSD for Krispy natural products ■ New competitors
  • 17. OBJECTIVES ■ Natural distribution of crackers ■ Minimum sales of $500 million ■ Steady state pre-tax profit of at least 13%
  • 18.
  • 19.
  • 21.
  • 22. CONCLUSIONS ■ Grabbed 18% market share in Columbus as a new entrant ■ Kraft ,Kellogg and Pepperidge in total lost 10% of market share, despite increased demand ■ Forecasted National roll out sales figures in Columbus and Southeast scenario for 3rd year depicts PBT more than 13 % and sales more than $500 million.
  • 23.
  • 24. SUGGESTIONS – FOR NATIONAL ROLL OUT ■ More than 60% tasters preferred taste of Krispy natural over other leading brands. Positive Purchase intent of 81%. Hence, we can say that focus on taste should be the most important for a successful national roll out ■ Launching more new products mix as per customer taste and keeping health as a priority concern ■ Optimization of DSD system for Krispy natural product for cost reductions ■ Extensive marketing in Southeast cities ■ Contemporize brand engagement
  • 25. DISCLAIMER CREATED BY PV SVAMSI KRISHNA, NSIT DURING MARKETING INTERNSHIP UNDER PROF.SAMEER MATHUR, IIM LUCKNOW