5. Key players in the Case study
Patricia Williams
President
Ashley Marne
Executive VP
Burt Spivey
COO
Brandon Frederick
Marketing Director
6. The problem
Company
Pemberton is the
snack food division of
Candler Enterprises, a
multinational
beverage and snack
goods manufacturer.
Context
Pemberton wanted to
enter the 6.9 Billion $
Cracker industry
through Krispy
Natural
Problem statement
How should
Pemberton position
Krispy Natural in the
cracker industry?
10. Challenges along the way
Challenge 1
Expand audience
Taking a regional brand
like Krispy Inc. and
market it throughout the
nation
Challenge 2
Competition
Stiff competition from
brand like Pepperidge
farms and various other
small brands.
11. Solution
Extensive R&D
New flavours and product lines
DSD distribution
Optimized system to account for
longer shelf life of crackers
A premium pricing strategy
Keeping the same “Visual price”
as other brands
15. Pull Strategy
● Aggressive trade
promotions
● Advertisements
● Promotion for
consumers
Pemberton planned
to spend a total of
$70 million in Year
Three. $33 million
on Advertising and
37 on
Merchandising.
19. National Rollout
● Annual sale estimated to be much
more than $500 million
● Companies like Kellogg's and Kraft
set to lost market sure
● High store and display penetration
in test markets
21. Neutralising the Frito-Lay threat
● Optimising DSD and the “Krispy Force”
● Tie-up with health and fitness centres.
● Getting celebrities known to be health
conscious as brand ambassaders
● Online campaigns with celebrity chefs
● Promotions in regions with low sales
numbers
22. The Idea
Expand into the
Cracker market by
taking over Krispy Inc
Problem
How to position the
Krispy brand
Launch
Launched in single serves,
vending machines and
supermarkets
Failure
Failed to meet expectations.
Meet only 57% of the
estimated sales
Relaunch
Relaunched after
extensive R&D and
product tests
23. Disclaimer
Created by Anshul Jain, BITS Pilani during a
Marketing Internship under Prof. Sameer Mathur, IIM
Lucknow