Troubleshooting With vCenter Operations Manager (Live Demo)

2. Disclaimer
• This presentation may contain product features that are currently under development.
• This overview of new technology represents no commitment from VMware to deliver these
features in any generally available product.
• Features are subject to change, and must not be included in contracts, purchase orders, or
sales agreements of any kind.
• Technical feasibility and market demand will affect final delivery.
• Pricing and packaging for any new technologies or features discussed or presented have not
been determined.
2

3. Renaming existing management products
3
vRealize™
New Name Formerly
vRealize™ Automation™ vCloud™ Automation Center™
vRealize™ Orchestrator™ vCenter™ Orchestrator™
vRealize™ Operations™ vCenter™ Operations Management Suite™
vRealize™ Operations Manager™ vCenter™ Operations Manager
vRealize™ Hyperic vCenter™ Hyperic
vRealize™ Log Insight™ vCenter™ Log Insight™
vRealize™ Business™ IT Business Management™

4. Agenda
1 Introduction to vCenter Operations Management Suite
2 Real World Troubleshooting Scenarios
3 Tech Preview
4 Q&A
4

5. Policy-based Automation
Service Catalog
Governance
Release Automation
Intelligent Operations
Service Health
Capacity Optimization
Configuration Standards
Transparent IT Business
Cost Transparency
Benchmarking
Service Quality
VMware Management
5
Compute
Physical
Hardware
Private Clouds Public
Clouds
Hybrid Cloud
VMware &
vCloud Datacenter Partners
Virtualized Infrastructure
Abstract & Pool
Compute Abstraction =
Server Virtualization
Storage
Storage Abstraction =
Software-Defined Storage
Network
Network Abstraction =
Virtual Networking
Applications Modern SaaSTraditional
The Control Plane for the Software-Defined Data Center and the Hybrid Cloud

6. vCenter Operations Management Suite overview
6
vCenter Operations Management Suite
Cloud Operations Console Extensibility
Integrated Management Disciplines
Performance ComplianceConfigCapacityAvailability
Platform
App Visibility LogsAnalytics
Reporting/
Alerting
Automation SDK
Management
Packs
APIs

7. Agenda
7
1 Introduction to vCenter Operations Management Suite
2 Real World Troubleshooting Scenarios
3 Tech Preview
4 Q&A

8. Day in the Life of an Admin
What happened at
Sunday 9 am?
What’s going on
right now?
What do I need in
three months?
Alerts
All Metrics
Symptom Summary
Explore Find Alert
Details
All Metrics
What-If
Reports
8

9. Understanding the Data

10. Understanding VM CPU Demand
 VM CPU Demand is high…what next? Examine Details page
• Look at Demand, Usage and Entitlement
 Demand > Usage and Demand > Entitlement
• What does it mean: CPU contention caused by Population pressure
• What should you do: MOVE SOMETHING!

11. Understanding VM CPU Demand
2. Demand > Usage and Demand < Entitlement
• Break down demand into its components and use All Metrics tab
• Idle – Idle is high compared to the other metrics
• What does it mean: Hypervisor is properly taxing the machine since the idle loop is running
• What should you do: Do nothing…all is well

12. Difference Between Similar Metrics from different sources
 vCenter vs. vC Ops vs. Guest OS metric vs. Others
• First issue is Time Resolution (collection sample periods will affect the output!)

13. Difference Between Similar Metrics
 vCenter vs. vC Ops vs. Guest OS metric vs. Others
• Second Issue is Actual Metric
• What is the right metric for managing resources?

14. Memory in vSphere and vCenter Operations Manager
 Demand vs. Usage
• What it wants vs. what it got?
• What use case for Usage and Demand?

15. Demo

16. Agenda
16
1 Introduction to vCenter Operations Management Suite
2 Real World Troubleshooting Scenarios
3 Tech Preview
4 Q&A

17. Disclaimer
• This presentation may contain product features that are currently under development
• This overview of new technology represents no commitment from VMware to deliver these
features in any generally available product
• Features are subject to change, and must not be included in contracts, purchase orders, or
sales agreements of any kind
• Technical feasibility and market demand will affect final delivery
• Pricing and packaging for any new technologies or features discussed or presented have not
been determined
17

18. Tech Preview: Management Pack for Storage Devices
Get actionable alerts for storage
w/ impact and recommendations
Storage devices now have
Health, Risk & Efficiency badges
The information on the roadmap is intended to outline our general product direction and it should not be relied on in
making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract.
Roadmap

19. Tech Preview: Management Pack for Storage Devices
Leverages the behavior
analytics of vC Ops
Brings key configuration
information from devices
Roadmap
The information on the roadmap is intended to outline our general product direction and it should not be relied on in
making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract.

20. Tech Preview: Management Pack for Storage Devices
View complete
topology from
vSphere
perspective
View complete
topology from SAN
perspective
Roadmap
The information on the roadmap is intended to outline our general product direction and it should not be relied on in
making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract.

21. Tech Preview: Management Pack for Storage Devices
Performance metrics across Mount/LUN, HBA and Fabric
Mount/LUN HBA Fabric
Roadmap
The information on the roadmap is intended to outline our general product direction and it should not be relied on in
making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract.

22. Tech Preview: Operations across App – VM – Storage
22
Immediate
Problems
Building
issues
Opportunities to
Optimize
Coverage across the entire
cloud environment
Roadmap
The information on the roadmap is intended to outline our general product direction and it should not be relied on in
making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract.

23. Tech Preview: Alerts with recommendations and actions
23
Which symptoms
are causing this
problem?
What are the
recommendations to resolve
this issue?
Take action
Roadmap
The information on the roadmap is intended to outline our general product direction and it should not be relied on in
making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract.

24. Tech Preview: Define alerts across domains
24
Add conditions:
e.g. only fire alert when
>25% of VM population is
facing this issue
Combine ANALYTICS with
symptoms and recommendations
Add domain specific
recommendations to remediate
Roadmap
The information on the roadmap is intended to outline our general product direction and it should not be relied on in
making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract.

25. Tech Preview: Improved capacity details pages
25
New capacity
pages
Improved breakdowns of
capacity numbers
Roadmap
The information on the roadmap is intended to outline our general product direction and it should not be relied on in
making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract.
Quick access for
further analysis to
OOTB Views or
your custom Views

26. Tech Preview: Customize views for detailed analysis
26
Select the type of view
you want - lists, trends or
distribution
Pick the metrics
Roadmap
The information on the roadmap is intended to outline our general product direction and it should not be relied on in
making a purchasing decision. It is for informational purposes only and may not be incorporated into any contract.

27. Q&A