Anna Coburn has over 5 years of experience in customer service roles providing excellent customer service and education. She has worked in retail cosmetics, arts instruction, and bartending. Her experience includes meeting sales goals, event planning, inventory management, and creating curriculums. She has certifications in CPR, TIPS bartending, and Microsoft Office programs. Anna earned a BFA in Illustration with a minor in Creative Writing from Savannah College of Art and Design.

1. Anna Coburn
annamaecoburn@gmail.com
Work Experience
Lush at the Natick Mall, Natick, MA (508)650-0123
Senior Sales Ambassador, October 2015-August 2016
 Provide excellent customer service and exceed sales goals
 Open and close store
 Educate customers on a variety of natural, cruelty-free cosmetics
Charles River Center, Needham, MA (781)972-1000
Respite provider, July 2015-current
 Work one-on-one with disabled companion
 Plan weekly activities and adventures for companion
 Responsible for traveling with companion for up to eight hours per day
Charles River Center, Needham, MA
Art Teacher, July 2015-March 2016
 Create an eight-week long arts curriculum for special-needs adults ages 16-30
 Teach and assist students in weekly art classes that are preparation for an art show
 Instil pride in students with autism
Downeast Cider, Charlestown, MA (857)301-8881
Events Representative, February 2015-2016
 Offer samples to customers at bars, liquor stores, and fine establishments
 Educate the general public on the fine points of hard cider
 Represent the brand and all that it stands for
Palettes, Natick (508)500-3093
Painting teacher/bartender March 2014-Sept. 2015
 Instruct guests on a step-by-step acrylic painting
 Provide professional one-on-one advice to guests in a friendly stress-free environment
 Set up for private parties, including seating charts, catering, and clean-up
 Help guests to have an enriching and lively experience
Aveda, Natick Mall (508)651-9229
Key Holder, August 4th 2013-Feb 2015
 Open and close store including preparing the nightly deposit
 Educate customers on a variety of hair care, skin care, and makeup
 Meet and exceed daily sales goals
 Check in inventory and maintain inventory
 Run register, book consultative appointments, organize fundraisers
Nordstrom’s Ebar, Natick Mall (508) 318-2600
Barista/Sales Associate-February 2013-August 2013
 Make espresso, blended and mixed beverages for customers
 Maintain inventory in back room/stock sales floor, run register
 Prepare for closing and opening, including maintaining a clean and safe work environment
 Aid customers in beverage and food choices/sell retail coffee
Skills: CPR certified, TIPS certified, DrinkMasters Certification, Microsoft Excel & Powerpoint, Adobe Photoshop
Education
BFA Major in Illustration , Minor in Creative Writing, 2011
Savannah College of Art and Design, Savannah, GA
Diploma from DrinkMasters Bartending School