1. Welcome to the IS Staff Induction Vanessa Wickham IT Training

2. Introduction I am Vanessa Wickham IT Training Team, Information Services ittraining@port.ac.uk Ext 3706

3. House Keeping Fire Hospitality Personal Comfort First Aid Ice Breaker

5. Information Security

6. Service Desk

7. Web site – Information Services

9. IT Security Group Work

11. How can your computer catch a virus

12. What would be your course of action if you discovered a virus

14. How often do you think you should change your password

17. Service Desk What do Service Desk do? How do you contact them What are the levels of support Advice

18. Useful Websites University website www.port.ac.uk About US Staff Essentials Information Services Staff Training eGuide Staff portal

19. RECAP What you should know Information Security Service Desk Web site Systems and resources

20. Thank you for Attending the IS Staff Induction Vanessa Wickham ittraining@port.ac.uk