This document outlines the weekly assignments for BSCOM 465, a course on communication in mediation and conflict resolution. It includes descriptions of 5 individual writing assignments and 1 group assignment that must be completed over the 5 week course. The assignments require students to analyze past conflicts, evaluate conflict resolution strategies, apply mediation techniques, and make recommendations for resolving a fictional family conflict case study. Students must support their analyses and recommendations with academic sources and follow APA formatting guidelines.

1. BSCOM/465
COMMUNICATION IN MEDIATION
AND CONFLICT RESOLUTION
The Latest Version A+ Study Guide
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BSCOM 465 Entire Course Link
http://www.uopstudy.com/bscom-465
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BSCOM 465 Wk 1 - Workplace ConflictPaper
Select a past workplace conflict that has been resolved, favorably or unfavorably.
Write a report, of at least 1,500 words, using the weekly readings as a guide, that covers
the following information about the conflict:
 Identify and describe in detail the dynamics that fed the conflict.
 Objectively evaluate the conflict to identify the presenting and underlying causes.
 Identify at least three opportunities for resolution.
Support your conclusions using at least two different peer-reviewed sources.
Format your assignment consistent with APA guidelines, which includes an introduction,
in-text citations, a conclusion and a reference page. All substantive portions, including
sub-categories within the body of the paper, must include headings. Please refer to the
example of a properly formatted APA paper that is available in the Center for Writing
Excellence in the university library.
Refer to the grading rubric posted belowfor the required items to include when
completing your papers.
Submit your assignment.
BSCOM 465 Wk 2 Team - Conflict DiagnosisReport
Resources:
 University of Phoenix Material: The Patton Family Learning Team Case Study
 University of Phoenix Material: The Patton Family Case Study Instructions

2. As a practitioner assessing this conflict, prepare a report diagnosing the Patton
Family conflict.
Include the following in your report of at least 1,200 words:
 Summarize your assessment of the content and history of the Patton Family
conflict.
 Summarize the positions (wants) and interests (needs) of each participant, and
identify how they contribute to the overall conflict.
 Identify the presenting issues and the underlying issues of this conflict.
 Describe your initial conflict resolution strategy?
 What process may best serve the Patton Family?
Format your assignment consistent with APA guidelines, which includes an
introduction, in-text citations, a conclusion and a reference page. All substantive
portions, including sub-categories within the body of the paper, must include
headings. Please refer to the example of a properly formatted APA paper that is
available in the Center for Writing Excellence in the university library.
Referto the grading rubric below for the required items to include when completing
your papers.
Submit your assignment.
For More Classes Please Visit
http://www.uopstudy.com/
BSCOM 465 Wk 2 - InterventionStrategies Report
Select a past conflict from a story that was reported in the media and has either been
resolved or is still ongoing. You will have to find this conflict by searching the
internet. Please allow yourself enough time to locate a suitable story.
Write a report about the conflict, using the weekly readings. Your paper should be at least
1,500 words in length.
Include the following in the report:
 Assess the conflict and describe at least two appropriate intervention strategies.
 Objectively evaluate the applicability of mediation as a dispute resolution
process.
Support your responses with at least two different peer-reviewed sources.
Format your assignment consistent with APA guidelines, which includes an introduction,
in-text citations, a conclusion and a reference page and the items set forth in the Instructor
Policies announcement. All substantive portions, including sub-categories within the body
of the paper, must include headings. Please refer to the example of a properly formatted
APA paper that is available in the Center for Writing Excellence in the university library.
Refer to the grading rubric belowfor the required items to include when completing your
papers.
Submit your assignment.

3. BSCOM 465 Wk 3 - Reframing Paper
Complete the University of Phoenix Material: Reframing Worksheet as a guide for
completing your paper. Do not submit the worksheet; your submission is an
APA-formatted paper written using the information from the completed
worksheet. Write a paper that is at least 1,200 words and addresses all original
statements, includes the reframed statements and why you opted to reframe each
statement as you did. You should justify your reframed statement with material presented
in the text, along with citations to the text.
Support your conclusions with at least two different peer-reviewed references.
Format your assignment consistent with APA guidelines, which includes an introduction,
in-text citations, a conclusion and a reference page. All substantive portions, including
sub-categories within the body of the paper, must include headings and all requirements
set forth in the Instructor Policies announcement. Please refer to the example of a
properly formatted APA paper that is available in the Center for Writing Excellence in the
university library.
Refer to the grading rubric belowfor the required items to include when completing your
papers.
Submit your assignment.
For More Classes Please Visit
http://www.uopstudy.com/
BSCOM 465 Wk 4 Team - Reaching Agreementand Closure
Report
As a practitioner intervening in the Patton family conflict, prepare a report in the form of a
paper of at least 1,200 words describing your chosen ADR process (mediation, arbitration,
etc.) and your intervention strategy (howyou will proceed).
Include the following:
 Who will you include and why you would include these participants?
 How will you design the process?
 What ground rules/guidelines will you use, and where will you start (issues)?
 Identify and include your initial goals - what you hope to accomplish.
Use Ch. 14, 15 and 16 of The Mediation Process to help guide your responses.

4. Support your conclusions with at least two different peer-reviewed sources.
Format your assignment consistent with APA guidelines, which includes an introduction,
in-text citations, a conclusion and a reference page. All substantive portions, including
sub-categories within the body of the paper, must include headings and all requirements
set forth in the Instructor Policies announcement. Please refer to the example of a
properly formatted APA paper that is available in the Center for Writing Excellence in the
university library.
Refer to the grading rubric belowfor the required items to include when completing your
papers.
Submit your assignment.
For More Classes Please Visit
http://www.uopstudy.com/
BSCOM 465 Wk 4 - Mediation Paper
Choose a conflict you are currently facing, or of which you are aware.
Write a paper of at least 1,500 words addressing the following:
 Describe the conflict (personal, news media, etc.) in detail.
 Apply mediation as a preferred conflict management technique to the specific
conflict that you have chosen.
 Present the pros and cons of using mediation as a conflict management process
for the specific conflict that you have chosen.
Support your responses with at least two peer-reviewed sources.
Format your assignment consistent with APA guidelines, which includes an introduction,
in-text citations, a conclusion and a reference page. All substantive portions, including
sub-categories within the body of the paper, must include headings and all requirements
set forth in the Instructor Policies announcement. Please refer to the example of a
properly formatted APA paper that is available in the Center for Writing Excellence in the
university library.
Refer to the grading rubric belowfor the required items to include when completing your
papers.
Submit your assignment.

5. BSCOM 465 Wk 5 Team - Conflict Intervention and
RecommendationsPaper
Write a paper addressing conflict intervention and recommendations for the Patton
family conflict that is at least 1,500 words. Before starting the paper, the team will
have to identify the issues facing the Patton family. You may use the case study found
in the Week Two materials as a resource.
Use Ch. 14, 15 and 16 of The Mediation Process to help guide the responses to the
following statements and questions in your paper.
 Will you address every issue?
 Will resolution of some issues help resolve other issues? Explain.
 Do you see a logical solution to the major issues?
 Explain how this solution address the major issues presented by the parties.
 How will you explore this idea(s)/solution(s) without suggesting/advising the
parties?
 Describe the areas you feel support a compromise or collaboration?
 Will all family members support this resolution? Support your reasoning?
 How will you address any outlying positions that are not in line with the
remaining parties (three of the four family members support one idea and one does
not)?
 Critique the use of mediation as a conflict management technique in the Patton
Family conflict.
 Analyze how other conflict intervention processes may help the disputants
reach resolution.
 Evaluate the benefits and challenges of mediation, arbitration, negotiation and
litigation with regard to this case.
 Based on your analysis, was your initial selection of an intervention process
(Week 2) the best choice? Why or why not?
 What new perspectives have you gained with regards to this case study?
 Based on these new discoveries, what changes have you made in your choice
of an intervention process?
 Describe how will you introduce the conflict intervention process to the Patton
Family members?
 Will it be individual meetings or a group discussion? Why?
 How will you manage dissent/disagreement with your
recommendations? Why?
 Explain how will you evaluate the success or failure of your intervention
process?
 What are the parameters for future conflict intervention in this case?
Support your rationale with at least two peer-reviewed outside resources.

6. Format your assignment consistent with APA guidelines, which includes an
introduction, in-text citations, a conclusion and a reference page. All substantive
portions, including sub-categories within the body of the paper, must include headings
and all requirements set forth in the Instructor Policies announcement. Please refer to
the example of a properly formatted APA paper that is available in the Center for
Writing Excellence in the university library.
Referto the grading rubric below for the required items to include when completing
your papers.
Submit your assignment.