1. Tristan Friend
2154 Lees Avenue  Long Beach, CA 90815  (949) 394-5493  tristan.friend@toyota.com
Career Objective: As an individual, who can balance both a career in Toyota Motor Sales and the US Army Reserves, with
proven experience in the fields of managerial logistics,marketing, and customer service, my experiences and talents will greatly
benefit any organization seeking a creative, organized and team orientated individual
WORK EXPERIENCE
Management Trainee – Toyota Motor Sales – Torrance, California – 2015 to present
Toyota Financial Services Rotation
 Provide managers with analytical reports,regarding budget analysis, forecasts,and performance metrics
 Cross-train in the Insurance Products, Finance Products and Marketing Departments, often simultaneously managing multiple
projects in each department
 Directly impacted the proposed increase of funds allocated for FY17 budget,by creating a forecast of business traveltrends and a
comparative analysis tool of the FY16 and FY17 budget
 Successfully helped the Management Trainee (MT) program by creating a TFS overview packet that will provide future MTs a
general understanding ofTFS products and business models
 Led project designs for the TFS Marketing Department by effectively communicating ideas and themes to the design team
Lexus Call Center Representative
 Offered support and guidance to Lexus Customers in the Lexus Customer Satisfaction Department
 Managed Customer requests for outside of warranty assistance as a Case Manager for the San Diego Area
 Proficient in vehicle knowledge, vehicle technology and apps
First Lieutenant – United States Army Reserves – 478th Transportation Company– Oceanside, California – 2012 to present
Executive Officer
 Currently acting as the second in command and oversee the daily operations of a company of 170+ enlisted Soldiers and two junior
officers
Platoon Leader
 Counseled and rated seven Non Commissioned Officers and 25 junior enlisted Soldiers from 2012 to 2015
 Successfully managed Platoon water distribution operations,without incident and oversaw the maintenance of equipment totaling
over $2,000,000.00
 Commanded and completed the first successfulTransition of Authority in water ops at Quartermaster Exercise 2014 and managed
the distribution of 500,000+ gallons of mission essentialfresh water
Ocean Lifeguard - Long Beach Fire Department: Marine Safety Division – Long Beach, California – 2006 to 2015
 Managed Lifeguard Headquarters’ hourly personnel and daily operations as the head lifeguard for 2012
 Able to stay calm and collected in a stressfulwork environment by providing superior rescue and medical services to the general
public, which were often life or death scenarios
EDUCATION
Bachelor of Arts in Interpersonal and Organizational Communication - May 2011
California State University Long Beach – Long Beach, California
Quartermaster Basic Officer Leaders Course – April 2014
Army Logistics University – Fort Lee, Virginia
ADDITIONAL EXPERIENCE
Community Service Volunteer – La Habra, California - 2011 to 2012
 Volunteered, monitored and mentored children at an after schoolprogram in the City of La Mirada
President, Vice President and Philanthropy Chairman– Kappa Sigma Fraternity – Long Beach, California - 2009 to 2011
 Provided leadership and council to a national organization, which consisted locally of 100+ individuals and grossed over
$100,000.00 a year
 Raised the chapter’s service hours and money donated to philanthropies to the number one spot,out of all the other Kappa Sigma
chapters in the nation, for the 2010-2011 academic school year