1. WILLIAM ALTENA
4991 HUNSBERGER AVE., GRAND RAPIDS, MI 49525
(616) 540-5489alten1wl@cmich.edu
EDUCATION
Central Michigan University, Mount Pleasant, MI August 2015
Bachelors of Science in Business Administration
Double Major: Logistics Management and Marketing
GPA: 3.33
EMPLOYMENT
Haworth Inc., Holland, MI October 2015 -Present
Associate Transportation Planner
 Consistently exceed performance metrics for on-time delivery, TL utilization and LTL percentage
 Optimize trucks to the full capacity using TMC Navisphere to reduce transportation cost and increase
efficiency by consolidating products into multistop shipments
 Build and maintain solid working relationships with Haworth’s dealer & customer network as well as
carrier base to ensure on time and correct delivery
 Train new members hired for our replanner position to ensure prompt arrival on past due shipments
 Responsible for the transportation load planning and shipment management of four production plants
and three distribution centers which generated over 10,000+ shipments annually.
 Conduct daily reporting to leadership on key performance indicators
 Responsible to achieve and maintain the highest service standards possible to our customers by
providing least cost shipping options and on time delivery performance
 Communicate efficiently & effectively through cross functional departments to solve operational issues
 Responsible for all outbound freight for Northwest US and Western Canada
Customer Care Intern May 2014-August 2014
 Used SAP to track orders and ensure timely delivery to customer
 Analyzed numerous SAP holds to determine and reduce the total time orders are on hold
 Worked directly with Haworth dealers to improve the order entry process
 Conducted and presented cost analysis of the 2014 Microsoft account to management
PROFESSIONAL DEVELOPMENT
Computer Skills: Microsoft Office, SAP, Visio, SalesForce, C.H. Robinson’s Navisphere & PC Miler
Supply Chain Management Association (SCMA) August 2014- May 2015
 Gained experience and insight into the professional environment by attending weekly meetings & events
Central Michigan Men’s Lacrosse, Mt. Pleasant, MI August 2011-May 2015
Team Captain
 Increased my leadership and presentation skills through conducting practices and scheduling team
meetings
Haworth Workshops /Classes May 2014-May 2015
 Presenting with Impact workshop to increase my presentation skills in a professional setting
 Creating a Culture of Accountability workshop to increase ownership of completing & assigning tasks
 Disc Personality Profile to understand how different personality types work to accomplish their goal
HONORS
 Winner of CMU’s College of Business Strategic Plan competition - 2014
 Dean’s List - Spring 2014, Fall 2014
 Top 10% of graduating class - Spring 2013