The document discusses the importance of leadership that provides guidance to employees while understanding that each person is unique and may require a different management style. An effective leader builds, mentors, and motivates high-performing teams, treats people with respect, embraces change, and delivers results according to the organization's vision.

1. UNITE, LEAD & DELIVER
Our people want to be led. They're not looking for someone to tell
them how to do everything and they're also not looking for a
supervisor who just leaves them to their own devices. The ego
must go. It’s not about me. They're looking for good, solid
leadership that provides the right amount of guidance. Now, that
amount is different for every employee and that's why it's
important for a coach to ensure that, while they treat everyone
fairly, one management style "doesn't fit all." As mentors, we need
to understand the uniqueness of each of our direct reports and
relate to them in a way that helps each person flourish. It's a tall
order, but I have consistently achieved this balance over time.
During my progressive leadership career, I have built, mentored,
and motivated high-performance sales teams with zero percent
voluntary attrition. My direct reports earned over 30 national and
business unit sales performance awards.
 Today’s healthcare environment is no longer “Your Father’s
Buick!”
 ACOUNTABILITY! URGENCY! EVOLUTION! Embrace change
and be adaptable. Discipline and self-control are crucial.
“There is no elevator to success. You have to take the stairs.”
– Zig Ziglar
1

2.  UNITE! LEAD! DELIVER! According to local, regional and
national Roadmap objectives. Develop, coach, and mentor a
strong team; surround myself with smart, passionate and
highly competent people.
 Communicate, reinforce and deliver results according to an
organization’s VISION. Empower my team by providing them
with the tools needed for success.
 Along with the local Leadership Team and input from my
team, help create living and breathing Roadmaps and business
plans designed to grow and retain business.
 Act as a liaison between sales and operations to deliver
consultative solutions per the “Voice of the Customer” – both
internal and external. The patient always comes first! Treat
everyone with respect and be humble. Always control your
emotions and foster harmony. “A house divided against itself
cannot stand.” – Abraham Lincoln
 Provide knowledge to optimize decision making, improve
health outcomes, and reduce treatment costs. Capitalize on
market opportunities to build brand recognition, drive
revenue growth, expand market penetration and win
dominant market share for enterprise in the physician,
hospital, GPO, corporate, and IDN arenas.
 Leverage current relationships and develop prospects to help
build a robust and sustainable organic sales pipeline.
2

3.  Part coach, mentor, trainer, parent, psychologist, listener,
motivator, production driver, and sales builder – create an
open & honest environment that fosters communication and
creativity.
 Proactively relate to every provider, contact and department
within IDNs, maximizing each opportunity while nurturing
mutually beneficial, long-term business relationships that are
referenceable.
 Develop large, strategic clients that will require a more
complicated sell.
 Wear both sales and operation hats depending on the
situation. Must be able to effectively prioritize activities and
simultaneously work on multiple projects in order to
maximize time management and productivity.
 Complete and deliver high-quality & accurate administrative
reports on time, all the time.
 One great trait that all great leaders share is a desire to
continue to learn from other great leaders and refine their
best practices.
 Dedicated, self-driven, focused, and results oriented; always
one step ahead of the challenge and two steps ahead of the
competition!!!
3