1. Walter T. Newdick, II
147 Plummer Road, Apt 9 • Gorham, ME 04038
207-776-1076 • wtnewdick@yahoo.com
PROJECT MANAGMENT
Highly motivated, tech-savvy professional with many years of project management experience in fast paced
legal and healthcare environments. Detail-oriented person with strong organizational and communication skills.
Skills and knowledge includes:
• Project Management • Team Leadership
• Project Setup and Monitoring • Problem Solving
• Project Communication • Customer Service and Training
PROFESSIONAL EXPERIENCE
Command Health, Boulder, CO Customer Support Lead 2006- 2015
• Assisted clients and medical transcription staff with all types of technical requests
• Lead customers and staff through several challenging platform migrations.
• Trained clients and staff on web based portal.
• Provided team leadership for six employees for nationwide support and service.
• Responsible for scheduling and hosting meetings with staff and clients.
Stratify, Inc., Boston, MA Project Manager 2004- 2005
• Responsible for the setup, delivery and management of large electronic litigation cases provided in online web
portal.
• Successfully managed very large litigation cases with millions of pages of discovery.
• Managed all billing related to each case on a monthly basis.
• Provided customer support and training on a daily basis and traveled to client sites to provide in person support.
Wildman Harrold, Chicago, IL Litigation Support Manger and Trainer 2003- 2004
• Responsible for the development and management of the Litigation Support Department within the firm.
• Provided assistance and training to attorneys, paralegals and clients.
• Managed vendor relationships outside of the firm.
• Manager of two employees.
UnumProvident, Portland, ME Project Manager III and Trainer 2002- 2003
• Responsible for project management of IT projects for entire Legal Department of North America.
• Coordinated meetings with all groups within the department on a monthly basis.
• Coordinated and managed a multi-million document discovery process and built a database of all documentation.
• Manager of one full time employee and up to forty temporary employees.
• Trained staff on legal software.
Pierce Atwood, Portland, ME Litigation Support Administrator and Trainer 1995- 2002
• Developed and managed the litigation support department within the firm.
• Managed the construction of electronic databases in Summation by processing documentation in large legal cases
through coding, scanning and performing optical character recognition.
• Manager of staff of 2 and temporary staff of up to 12 people.
PROFESSIONAL EDUCATION AND CERTIFICATIONS
Brunswick High School, Brunswick, ME 1984- 1987
Summation Legal Technologies , San Francisco, CA 1999 & 2002
Certified Trainer in Summation Software 5.2 in 1999 and certified in Summation IBlaze products in 2002.
Achieved certified reseller status of Summation software in 2003.
Productivity Point, South Portland, ME, Microsoft NT server fundamentals 2001
Productivity Point, South Portland, ME, Advanced MS Access certification 1997
INFORMATION TECHNOLOGY SKILLS
PC Systems • Microsoft Office Products (Word, Excel, Outlook, PowerPoint, Access)
Salesforce • GoToMeeting • LogMeIn • FTP Servers
Summation 5.21 and IBlaze • Summation WeBlaze • Legal Access Ware (LAW)
PERSONAL DEVELOPMENT
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