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EMPLOYEE ENGAGEMENT
(Review & Tools)
1
Tizar Rahmawan
January 22, 2015
Objective Sharing :
1. Memahami Konsep Employee Engagement
(Keterikatan Karyawan)
2. Survey Employee Engagement
2
What Is Engagement?
Ada yang tahu Arti dari ENGAGEMENT?
Engagement is “Agreement to Marry”, “Marry Is “Become
the husband or wife “ (Oxford Learner’s Pocket Dictionary)
Engagement adalah “Pertunangan”
Anda Masih bisa membayangkan waktu pertama kali
bertunangan atau pertama kali menikah?
Atau Anda Masih Bisa membayangkan Pertama Kali
anda joint perusahaan??
3
Employee Engagement Is?
Gallup :
Engagement Is “Work With Passion”
Tower Watson :
Engagement Is Defined as Employees willingness and ability to
contribute to company success.
Blessing White :
Engagement Is Aligment of Maximum Job Satisfaction with
Maximum Job Contribution
“Employee Engagement adalah
4
Definisi Employee Engagement (1)
“Peran serta dan antusiasme untuk bekerja dan
menghasilkan kinerja terbaik”
Gallup juga mengkaitkan employee engagement
dengan rasa keterikatan emosional yang positif dan
komitmen karyawan.
employee engagement sebagai sikap positif yang dimiliki
karyawan terhadap organisasi tempat ia bekerja serta
nilai - nilai yang dimiliki oleh organisasi tersebut. Dengan
demikian, dalam konsep employee engagement,
terdapat hubungan dua arah antara karyawan dengan
perusahaan.
5
Definisi Employee Engagement (2)
Rasa keterikatan karyawan/employee engagement
meliputi rasa antusiasme/gairah dan komitmen yang
membuat seseorang mampu menginvestasikan dan
mengembangkan usahanya secara berkelanjutan
sehingga dapat mendorong kesuksesan perusahaan,
dan hal ini tidaklah sama dengan kepuasan karyawan
6
Definisi Employee Engagement (2)
Rasa keterikatan karyawan/employee engagement
meliputi rasa antusiasme/gairah dan komitmen yang
membuat seseorang mampu menginvestasikan dan
mengembangkan usahanya secara berkelanjutan
sehingga dapat mendorong kesuksesan perusahaan,
dan hal ini tidaklah sama dengan kepuasan karyawan
7
Engagement’s Effect On KPI
8
Sources : Gallup
Employee Engagement Pay High Deviden
9
Sources : Watson Wyatt
Perusahaan dengan tingkat Engagement
karyawan yang tinggi Menunjukkan Kinerja
lebih tinggi 47% Sampai 202%.
Employee Engagement Pay High Deviden
10
Perusahaan dengan tingkat Engagement
karyawan yang tinggi Memberikan
Keuntungan lebih tinggi Sampai 19%.
Why Employee Engagement Matter
11
How About Indonesia Result ?
12
Employee Engagement Score* (1)
13*) AON Hewitt “2013 Trends in Asia Pacific Employee Engagement”
Employee Engagement Score* (1)
14*) AON Hewitt “2013 Trends in Asia Pacific Employee Engagement”
Employee Engagement Score* (2)
15*) AON Hewitt “2013 Trends in Asia Pacific Employee Engagement”
Employee Engagement Score** (3)
16**) Dale Carnegie & MSW Research
Employee Engagement Score** (3)
17**) Dale Carnegie & MSW Research
Employee Engagement Score** (3)
18**) Dale Carnegie & MSW Research
3 Key’s Drives Of Employee Engagement
19**) Dale Carnegie & MSW Research
4 Traits Engaged Employee Exibit
20**) Dale Carnegie & MSW Research
5 Tips For Employee Engagement
21**) Dale Carnegie & MSW Research
Emotion Leading to Higher Engagement
22**) Dale Carnegie & MSW Research
Hierarchy Of Employee Engagement***
23***)Penna : Meaning at Work
Employee Engagement Survey
24
Key Area’s of Employee Engagement
25

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Employee Engagement a Review & Tools

  • 1. EMPLOYEE ENGAGEMENT (Review & Tools) 1 Tizar Rahmawan January 22, 2015
  • 2. Objective Sharing : 1. Memahami Konsep Employee Engagement (Keterikatan Karyawan) 2. Survey Employee Engagement 2
  • 3. What Is Engagement? Ada yang tahu Arti dari ENGAGEMENT? Engagement is “Agreement to Marry”, “Marry Is “Become the husband or wife “ (Oxford Learner’s Pocket Dictionary) Engagement adalah “Pertunangan” Anda Masih bisa membayangkan waktu pertama kali bertunangan atau pertama kali menikah? Atau Anda Masih Bisa membayangkan Pertama Kali anda joint perusahaan?? 3
  • 4. Employee Engagement Is? Gallup : Engagement Is “Work With Passion” Tower Watson : Engagement Is Defined as Employees willingness and ability to contribute to company success. Blessing White : Engagement Is Aligment of Maximum Job Satisfaction with Maximum Job Contribution “Employee Engagement adalah 4
  • 5. Definisi Employee Engagement (1) “Peran serta dan antusiasme untuk bekerja dan menghasilkan kinerja terbaik” Gallup juga mengkaitkan employee engagement dengan rasa keterikatan emosional yang positif dan komitmen karyawan. employee engagement sebagai sikap positif yang dimiliki karyawan terhadap organisasi tempat ia bekerja serta nilai - nilai yang dimiliki oleh organisasi tersebut. Dengan demikian, dalam konsep employee engagement, terdapat hubungan dua arah antara karyawan dengan perusahaan. 5
  • 6. Definisi Employee Engagement (2) Rasa keterikatan karyawan/employee engagement meliputi rasa antusiasme/gairah dan komitmen yang membuat seseorang mampu menginvestasikan dan mengembangkan usahanya secara berkelanjutan sehingga dapat mendorong kesuksesan perusahaan, dan hal ini tidaklah sama dengan kepuasan karyawan 6
  • 7. Definisi Employee Engagement (2) Rasa keterikatan karyawan/employee engagement meliputi rasa antusiasme/gairah dan komitmen yang membuat seseorang mampu menginvestasikan dan mengembangkan usahanya secara berkelanjutan sehingga dapat mendorong kesuksesan perusahaan, dan hal ini tidaklah sama dengan kepuasan karyawan 7
  • 8. Engagement’s Effect On KPI 8 Sources : Gallup
  • 9. Employee Engagement Pay High Deviden 9 Sources : Watson Wyatt Perusahaan dengan tingkat Engagement karyawan yang tinggi Menunjukkan Kinerja lebih tinggi 47% Sampai 202%.
  • 10. Employee Engagement Pay High Deviden 10 Perusahaan dengan tingkat Engagement karyawan yang tinggi Memberikan Keuntungan lebih tinggi Sampai 19%.
  • 12. How About Indonesia Result ? 12
  • 13. Employee Engagement Score* (1) 13*) AON Hewitt “2013 Trends in Asia Pacific Employee Engagement”
  • 14. Employee Engagement Score* (1) 14*) AON Hewitt “2013 Trends in Asia Pacific Employee Engagement”
  • 15. Employee Engagement Score* (2) 15*) AON Hewitt “2013 Trends in Asia Pacific Employee Engagement”
  • 16. Employee Engagement Score** (3) 16**) Dale Carnegie & MSW Research
  • 17. Employee Engagement Score** (3) 17**) Dale Carnegie & MSW Research
  • 18. Employee Engagement Score** (3) 18**) Dale Carnegie & MSW Research
  • 19. 3 Key’s Drives Of Employee Engagement 19**) Dale Carnegie & MSW Research
  • 20. 4 Traits Engaged Employee Exibit 20**) Dale Carnegie & MSW Research
  • 21. 5 Tips For Employee Engagement 21**) Dale Carnegie & MSW Research
  • 22. Emotion Leading to Higher Engagement 22**) Dale Carnegie & MSW Research
  • 23. Hierarchy Of Employee Engagement*** 23***)Penna : Meaning at Work
  • 25. Key Area’s of Employee Engagement 25

Editor's Notes

  1. This survey focuses on the opinions of staff and not intended for academics/physicians or academics.
  2. We want the U Matter theme to become synonymous with the survey and emphasize the importance of the employee voice. Strongly encourage online survey completion
  3. 2007 and 2009 were survey administered internally
  4. Individual invitations and passwords help to control the population surveyed and will provide us better data integrity.
  5. Individual invitations and passwords help to control the population surveyed and will provide us better data integrity.
  6. Individual invitations and passwords help to control the population surveyed and will provide us better data integrity.
  7. Individual invitations and passwords help to control the population surveyed and will provide us better data integrity.
  8. Individual invitations and passwords help to control the population surveyed and will provide us better data integrity.
  9. Individual invitations and passwords help to control the population surveyed and will provide us better data integrity.
  10. Individual invitations and passwords help to control the population surveyed and will provide us better data integrity.
  11. Individual invitations and passwords help to control the population surveyed and will provide us better data integrity.
  12. Individual invitations and passwords help to control the population surveyed and will provide us better data integrity.
  13. Individual invitations and passwords help to control the population surveyed and will provide us better data integrity.
  14. Individual invitations and passwords help to control the population surveyed and will provide us better data integrity.
  15. Individual invitations and passwords help to control the population surveyed and will provide us better data integrity.
  16. Individual invitations and passwords help to control the population surveyed and will provide us better data integrity.
  17. Individual invitations and passwords help to control the population surveyed and will provide us better data integrity.
  18. Individual invitations and passwords help to control the population surveyed and will provide us better data integrity.
  19. Individual invitations and passwords help to control the population surveyed and will provide us better data integrity.
  20. Individual invitations and passwords help to control the population surveyed and will provide us better data integrity.
  21. Individual invitations and passwords help to control the population surveyed and will provide us better data integrity.