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Customer Service is the New Marketing (Web2Expo)

Thor
Thor

Lane Becker and Thor Muller describe the new wave of open, network-enabled customer enagement

Customer Service is the New Marketing (Web2Expo)

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Customer Service is the New Marketing
Foster more
satisfied, loyal
customers         By working less
                  and spending
                  less money!
Behold...
The Holy Grail of Customer Service
                           Photo by Krelic http://flickr.com/photos/15271532@N00/2312714034/
The WOW! Experience
The WOW! Experience
“A Customer Service
Company That Happens
    To Sell Shoes”




               Photo by orangeacid http://flickr.com/photos/orangeacid/459207903/
Ad

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Customer Service is the New Marketing (Web2Expo)