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Customer Service is the New Marketing (Web2Expo)

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Apr. 25, 2008
• 82 likes • 7,319 views
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The ultimate guide to customer service excellence
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Customer Service is the New Marketing (Web2Expo)

Apr. 25, 2008
• 82 likes • 7,319 views

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Technology Business

Lane Becker and Thor Muller describe the new wave of open, network-enabled customer enagement

Lane Becker and Thor Muller describe the new wave of open, network-enabled customer enagement

Technology Business
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Customer Service is the New Marketing (Web2Expo)

  1. Customer Service is the New Marketing
  2. Foster more satisfied, loyal customers By working less and spending less money!
  3. Behold... The Holy Grail of Customer Service Photo by Krelic http://flickr.com/photos/15271532@N00/2312714034/
  4. The WOW! Experience
  5. The WOW! Experience
  6. “A Customer Service Company That Happens To Sell Shoes” Photo by orangeacid http://flickr.com/photos/orangeacid/459207903/

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