HR is the backbone of any organization, ensuring talent acquisition, retention, compliance, and nurturing a positive workplace culture, driving overall success. An ideal HR professional possesses empathy, communication skills, problem-solving ability, confidentiality, ethics, adaptability, and strategic thinking for influential people management. Mohamad Kheir, the Group HR Director at Power International

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Vol. 10 | Issue 04 | 2023
Vol. 10 | Issue 04 | 2023
Vol. 10 | Issue 04 | 2023
Mohamad
KheirPromo ng Seamless
Onboarding and Integra on
World'sMost
PROMINENT
HRLeader
toFollow
Page No: 24
A Growing
Imperative
The Importance of
HR Educa on
in Shaping the
Future Workforce
Mohamad Kheir
Group HR Director,
Power Interna onal Holding
and Chairman,
HR Leaders Club Qatar

4. n the ever-evolving landscape of
Ithe corporate world, few roles
play as pivotal, a role as that of
Human Resources. HR leaders are the
unsung heroes behind the scenes,
orchestrating the symphony of talent,
culture, and productivity that drives
organizations forward. The importance
of HR in today's global economy
cannot be overstated. HR leaders are
the architects of a company's success,
shaping its values, nurturing its talent,
and ensuring a harmonious work
environment.
In this edition, “World's Most
Prominent HR Leader to Follow,”
The Knowledge Review delves into the
heart of the HR field, celebrating the
individual who has redefined what it
means to be a human resources leader.
Through this edition, we shine a
spotlight on one luminary,
extraordinary professional who
exemplifies the finest standards of HR
excellence - Mohamad Kheir.
With a career spanning over a decade
and a relentless commitment to quality
and innovation, Mohamad Kheir is the
embodiment of HR leadership at its
finest. His dedication to nurturing
talent, fostering diversity and
inclusion, and pioneering HR practices
that resonate across industries is
nothing short of inspiring. This edition
unveils his journey, his philosophy, and
his unparalleled impact on the HR
landscape.
As you turn the pages of this edition,
we invite you to immerse yourself in
the world of HR leadership and
discover the principles that underpin
success in this dynamic and ever-
changing field. So, whether you're
seeking inspiration, innovation, or
simply a deeper understanding of the
HR profession, we encourage you to
explore these pages with an open mind
and a thirst for knowledge.
The world's most prominent HR leader,
Mohamad Kheir, has illuminated the
path for HR professionals worldwide,
and this edition is a testament to his
enduring legacy. Join us in celebrating
the finest HR leader and the entire HR
community by reading on.
Have a mesmerizing read!
Ani David
Pioneeringthe
HR Landscape

5. for being recognized by
The Knowledge Review Magazine
in an annual listing of
for his exceptional leadership, innovative HR strategies, and
unwavering commitment to advancing the field of human
resources.
This certificate is presented to
Mohamad Kheir
World's Most Prominent
HR Leader to Follow
Mary D'souza
Editor-in-Chief
Mary d ‘souza
October
2023

6. October, 2023
Editor-in-Chief Mary D'souza
Managing Editor
Art & Design Head
Visualiser
Co-designers
Rahul Shinde
David King
Paul, Deepanjali
Business Development Executive
Assist. Vice President
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Swapnali Vasaikar
Amy Wilson
Digital Marketing Manager
Technical Consultants
Technical Head
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Alina Sege
David, Robert
Jacob Smile
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SME-SMO Executives
Marketing Manager
Digital
Circulation Manager
Research Analyst
Tanaji Fartade
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Mark Clain
Contributing Editors
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7. A Growing Imperative
The Importance of
HR Education in Shaping
the Future Workforce
Mohamad
Kheir Promo ng Seamless
Onboarding and Integra on
Contents

8. M
M
Mohamad
Kheir Promo ng Seamless
Onboarding and Integra on
Cover
Story
At the core of our
strategies lay a
steadfast
commitment to
nurturing a people-
centric ecosystem.

9. Mohamad
Mohamad
Mohamad Kheir
Group HR Director
Power Interna onal Holding

11. Mohamad Kheir’s career legacy
centers on a transformative career
development roadmap that integrated
leading-edge digital platforms, such as
learning management systems (LMS)
and blended learning. This departure
from conventional approaches created
a dynamic, nurturing learning
environment where team members
thrived and embodied empowerment
and growth. Kheir’s multilingual skills
amplified his role in fostering
inclusivity and diversity, elevating
them beyond mere policies to integral
cultural components. In his vision, HR
isn’t just a department but an
organization’s heartbeat, with people as
its most valuable assets, nurtured for
growth, innovation, and excellence.
His career underscores HR’s
transformative potential when rooted in
a genuine commitment to people’s
development.
From Administration to Strategy
Over the last decade, Kheir has
witnessed HR evolve from an
administrative role to a strategic
powerhouse driving organizational
success. In the past, HR primarily
handled administrative tasks. Still, with
the rise of digital technology and a
heightened focus on employee
experience, it has shifted towards a
holistic, people-centric approach.
His tenure has been marked by efforts
to remodel HR, place people at the
core of operations, nurture a positive
work culture, prioritize employee well-
being, and facilitate continuous
learning and development.
Looking ahead, Kheir envisions the
integration of AI and VR technologies
as pivotal. The emergence of the
Metaverse in HR learning and the use
of robotics promises immersive
learning experiences.
Diversity, equity, and inclusion (DEI)
are rising, influencing leadership
One of the most
rewarding
moments in my
tenure has
undoubtedly
been the
transforma on
of our HR
Opera ng Model
into one that is
dis nctly people-
oriented and
human-centric.
HR is the backbone of any
organization, ensuring talent
acquisition, retention,
compliance, and nurturing a positive
workplace culture, driving overall
success. An ideal HR professional
possesses empathy, communication
skills, problem-solving ability,
confidentiality, ethics, adaptability, and
strategic thinking for influential people
management.
Mohamad Kheir, the Group HR
Director at Power International
Holding, has a strategic journey into
the world of human resources that was
no accident; it’s a progression driven
by his passion for nurturing
organizational growth through strategic
HR management. During the last
decade, he has served as Group HR
Director of Power International
Holding, where he has mastered his
skills across various HR functions,
including talent retention and digital
transformation.
Kheir points to a transformative
moment that stands out as one of the
most rewarding in his career. It was a
profound shift in the HR Operating
Model, a dress that went beyond mere
system changes and dove deep into
cultural evolution. This transformation
showcased the remarkable power of
people analytics, strategic planning,
and the symbiotic relationship between
humans and technology. It was a
testament to what can be achieved
when HR becomes human-centric.
The creation of an HR AI-enabled
Chatbot powered by LEENAAI was
another milestone possible due to
Kheir’s dedication to innovation and
improvement. This initiative
revolutionized HR management,
introducing unprecedented efficiency
and aligning seamlessly with the
organization’s commitment to
continuous improvement.
World's Most Prominent HR Leader to Follow

12. styles. He passionately advocates for
DEI, making it a fundamental part of
the organizational DNA to create a
workplace where everyone feels
valued.
Sustainability is also a critical aspect of
shaping HR’s future. ‘Go green’
initiatives and paperless transactions
exemplify the shift towards
environmentally conscious business
operations.
Kheir’s vision for HR is a
technologically driven future with
personalized experiences, data
analytics for informed decisions, and a
deep-rooted commitment to DEI and
sustainability in the organizational
culture.
In this dynamic landscape, HR’s role
becomes even more diverse,
emphasizing personalization,
innovative learning platforms, and a
culture that celebrates every
individual’s unique contribution.
Kheir’s journey in HR embodies this
transformation, where people take
center stage in driving organizational
success.
The Visionary HR Leader
Mohamad Kheir has essential insights
into HR leadership that shine through.
With a long-term vision, he
synchronizes HR with organizational
goals and embraces technology,
infusing efficiency. Empathy and
inclusivity underpin his approach,
creating a people-centric HR model.
Kheir’s critical and systemic thinking
integrates career development with
learning, fostering a holistic culture.
Multilingualism broadens his
perspective, enriching strategies. His
adeptness in dispute resolution
cultivates trust and transparency.
Through performance evaluations and
feedback, he nurtures continuous
improvement. Kheir embodies the
visionary, empathetic, tech-savvy, and
communicative HR leader, shaping a
future of inclusivity, innovation, and
excellence.
Transformative Power of Strategic
HR Leadership
Mohamad Kheir presents a decade-
long journey with groundbreaking HR
strategies that have reshaped the
organization.
Yet, beneath the many pioneering
strategies lies a relentless commitment
to a people-centric ecosystem. He
transformed the HR Operating Model
into one that prioritizes individual
growth and well-being. Fusing a career
development roadmap with learning
platforms emphasizing adaptability and
forward-thinking.
His pay-for-performance scheme and
Total Rewards Policy acknowledged
team members’ dedication. These
approaches celebrated talent, fostering
a culture of meritocracy.
These strategies transcend policy
implementation. They weave a rich
tapestry of experiences, placing
employee well-being, continuous
learning, and future-readiness at the
forefront. The result is a thriving
workplace where engagement and
productivity are aspirations and vibrant
realities. Kheir’s journey stands as a
testament to the transformative power
of strategic HR leadership.
Strategic Planning: Charting the
Digital Journey
During Mohamad Kheir’s tenure at
Power International Holding, he
confronted a formidable challenge
head-on: the transformation and
digitization of the HR department in a
swiftly evolving technological
landscape.
I envision a future
where HR is
characterized by
technologically
driven, personalized
experiences, where
data analy cs
facilitates informed
decision-making,
and where DEI and
sustainability are
not just policies but
deeply ingrained in
the organiza onal
culture.

15. This challenge had many loops and
holes. On one side, the imperative was
to modernize and seamlessly integrate
leading-edge technologies, such as AI
and chatbots, into HR operations. On
the other hand, the need for a smooth
transition lay for team members who
had long been accustomed to
traditional workflows.
With a masterful command of critical,
systemic, and design thinking, Kheir
embarked on this journey through a
meticulous planning phase. Initially, he
identified the areas crying out for
technological evolution. Subsequently,
training programs were carefully
crafted, incorporating diverse learning
platforms and LXP, equipping the team
with the essential skills and knowledge
to embrace these new digital tools.
He orchestrated workshops and
brainstorming sessions, inviting input
and insights from team members
spanning various departments. This
collaborative approach not only
fostered a sense of teamwork but also
ensured that the changes being
introduced were embraced and
comprehended by all.
The bold initiatives represented
significant leaps in their digital
transformation journey, injecting
efficiency and seamlessness into HR
processes.
Yet, this journey wasn’t merely about
adopting new tools; it entailed a
profound shift in mindset—a culture of
perpetual learning and adaptability.
Through strategic communication and
cultivating an environment that
encouraged feedback and open
dialogue, he ensured a smooth
transition, alleviating resistance and
fostering acceptance of the new digital
landscape.
In retrospect, the triumph over this

16. workplace into a more harmonious and
collaborative environment. Inclusive
leadership practices have nurtured a
space where every opinion holds
weight, leading to the emergence of
innovative solutions and strategies—an
unmistakable testament to the wealth
that diversity brings to the table.
Another pivotal achievement was a
conscious effort to cultivate gender
inclusivity across all company levels.
Initiatives were set in motion to
encourage more women to take up
leadership roles, expanding not only
the variety of the leadership team but
also infusing fresh perspectives into
strategic endeavors.
This focus transcended mere diversity
and extended to create an equitable
environment where opportunities are
accessible based on merit and
capability, without bias or
discrimination.
Additionally, regular surveys and
feedback mechanisms were introduced
to gauge the organization’s pulse
regarding inclusivity and belonging.
The positive feedback and a significant
reduction in complaints related to
discrimination stand as tangible
evidence of the transformative impact
of their DEI initiatives.
Measurable outcomes further underline
the success of these efforts, with a
remarkable increase in employee
satisfaction and a decline in attrition
rates. These trends underscore a
workplace that is not only nurturing
and inclusive but also conducive to the
growth and development of all its
members.
Kheir’s commitment to DEI initiatives
transcends mere policy
implementation. It has evolved into the
cultivation of a dynamic ecosystem
where diversity is acknowledged and
intricate transition was the fruit of
collaborative labor, foresight, and a
profound comprehension of the
technological necessities and the
human dynamics at play. It is a
testament to the remarkable potential
unleashed through the harmonious
synergy of technology and human
ingenuity, all guided by a vision of
efficiency, inclusivity, and future
readiness. Mohamad Kheir’s journey
embodies the transformative power of
strategic HR leadership in the digital
age.
Crafting DEI Policies
In today’s interconnected and diverse
workplace, the principles of Diversity,
Equity, and Inclusion (DEI) hold
immense significance in shaping an
organization’s ethics and driving its
success. Within Power International
Holding, Mohamad Kheir has been a
tireless advocate for DEI, working
diligently to weave it into the
organization’s very fabric.
The journey commenced with precisely
crafted policies designed to promote
diversity and cultivate a culture where
every individual feels acknowledged
and valued. These HR policies were
meticulously structured to eliminate
bias, foster fairness, and embrace a
mosaic of perspectives born from
diverse backgrounds and life
experiences.
He introduced comprehensive learning
and development programs to deepen
team members’ understanding of
diverse issues and nurture sensitivity.
His proficiency in multiple languages
was a bridge, effectively conveying
these concepts across language
barriers, thus deepening the
organization’s commitment to DEI
principles.
One of the most notable outcomes has
been the transformation of the

18. celebrated, equity is not just a concept
but a practice, and inclusivity is not
just a goal but a fundamental norm.
Through these efforts, a culture of
harmony, respect, and mutual growth
thrives within Power International
Holding.
Encouraging Inclusivity and
Dialogue
Handling organizational change is a
critical initiative, and throughout his
tenure at Power International Holding,
Mohamad Kheir has honed a holistic
approach to change management. This
approach places a strong emphasis on
clear communication, inclusivity, and
foresight.
His strategy begins with a profound
understanding of the implications of
the impending change. With over a
decade of experience leading the HR
department, Kheir possesses a unique
insight that allows him to anticipate
potential consequences and
opportunities associated with various
changes.
Once the groundwork is laid, the next
vital step is crafting a communication
strategy that is transparent,
comprehensive, and timely. He ensures
that communication not only outlines
the nature of the change but also
articulates the underlying rationale,
offering a clear vision of the
anticipated benefits. This fosters a
sense of purpose and direction among
the team.
To facilitate a smoother transition, he
encourages feedback and open
dialogue. Through the establishment of
forums and feedback channels, he
creates a space where employees can
voice concerns, ask questions, and
provide input. This inclusive approach
not only aids in addressing potential
issues promptly but also nurtures a
sense of ownership and active
participation.
Training and development constitute a
pivotal component of this strategy.
Leveraging his background in staff
training and development, Kheir
designs tailored programs that equip
the team with the necessary skills and
knowledge to navigate changes
effectively, mitigating disruptions and
fostering adaptability.
Moreover, to embed change deeply
within the organizational culture, he
integrates it into the broader narrative
of the organization’s goals, making it a
natural extension of the ongoing
journey toward growth and excellence.
As a multilingual leader proficient in
English, Arabic, and French, Kheir
adeptly bridges communication gaps,
effectively reaching out to diverse
groups within the organization and
facilitating understanding and unity.
A key takeaway from guiding
organizational change processes is the
importance of flexibility and
responsiveness to feedback. Kheir
remains open to adjusting as needed to
ensure the well-being and productivity
of the team.
Throughout various change processes,
including substantial shifts in the HR
landscape through digitalization and
the implementation of AI and VR
technologies, this strategy has proven
instrumental in ensuring not just a
smooth transition but a successful
embrace of the new, with a team that is
confident, informed, and ready for the
future.
Prioritizing Mental Well-being
In today’s world, the recognition of
mental health and well-being as crucial
elements of a productive workforce has
gained prominence. At Power
Cri cal,
systemic, and
design thinking
are crucial in
naviga ng the
complexi es
that come with
my role.

21. International Holding, safeguarding the
mental health of employees stands as
an essential commitment.
Mohamad Kheir and his team
undertook the task of nurturing a work
culture that champions balance and
well-being. They championed flexible
working hours and remote work
options, enabling individuals to strike a
harmonious work-life equilibrium. The
goal was clear: reduce stress, prevent
burnout, and ensure that the team
operates optimally while tending to
their personal needs and well-being.
Various wellness programs focusing on
mental health were introduced,
including stress management
workshops, mindfulness sessions, and
confidential counseling services. These
initiatives created a safe space where
employees could seek help and
guidance, prioritizing their mental
well-being.
Recognizing the potential of learning
and development in promoting mental
well-being, well-being modules were
seamlessly integrated into training
programs. These modules equipped
individuals with skills to manage stress
effectively and build resilience.
A feedback loop was established,
providing employees with a channel to
communicate concerns and
suggestions. Real-time feedback and
needs to guide the refinement of
initiatives, ensuring continuous
support.
Leaders and managers were equipped
with the skills to discover mental
health issues, extend initial support,
and guide team members toward
appropriate help. This proactive
approach fostered a supportive and
empathetic organizational
environment.
Leveraging his HR expertise and
multilingual capabilities, Kheir ensured
accessibility for all, regardless of
linguistic backgrounds. This emphasis
on inclusivity ensured that every team
member could benefit from the
available support.
Measurable outcomes reflected the
success of these initiatives: increased
employee satisfaction and reduced
attrition rates. Employee feedback
further substantiated a heightened
sense of well-being and an
environment marked by mutual
support.
Through strategic and compassionate
initiatives, a framework was
established that not only supported
employee mental well-being but also
cultivated a culture of empathy,
understanding, and collective growth.
His vision has not only elevated the
well-being of employees but has also
become a testament to the
transformative power of prioritizing
mental health in the workplace.
Personalized Paths to Growth
At Power International Holding,
Mohamad Kheir has championed a
continuous learning and development
culture for over a decade. His vision
transformed the learning management
system (LMS), integrating a career
development roadmap with Learning
Experience Platforms (LXP) for
lifelong learning—strategically using
HR AI and VR-enriched learning with
immersive experiences.
Personalized learning paths,
knowledge sharing, and performance
evaluations drove growth. Kheir’s
leadership fostered a learning mindset,
emphasizing that learning is a lifelong
journey. This approach, spanning
personal and professional
development, promotes diversity of
thought and embraces emerging

22. metaverse platforms for collaborative,
immersive learning.
Seamless Onboarding and
Integration
Mohamad Kheir has perfected the
recruitment process. His strategy
begins with precise job descriptions,
supported by people analytics, to
attract talent aligned with the
organization’s values and growth
opportunities. Leveraging digital
transformation and AI tools, they
proactively source candidates fitting
not only the role but also the culture.
Inclusivity is a cornerstone, promoting
diversity through thorough interviews
assessing skills, growth potential,
alignment with values, and team fit. A
vigorous onboarding process immerses
new hires in the organizational culture.
A referral program fosters community
and familiarity. Continuous feedback
ensures an agile and responsive
recruitment process. This diligent
approach has built a harmonious, high-
achieving team.
Key Performance Indicators for
Effective HR
As the Group HR Director, Mohamad
Kheir has prioritized precision in
measuring the success of HR
initiatives. His comprehensive
approach combines data-driven
insights with a people-centric ethos,
ensuring that HR decisions resonate
with employees’ needs and aspirations.
Leveraging sophisticated People
Analytics, Kheir closely monitors key
performance indicators (KPIs) to drive
continuous improvement. These KPIs
include Employee Engagement Score,
Retention Rate, Training and
Development Metrics, Time to Hire,
and Diversity and Inclusion Indices.
This data-driven approach offers a
clear view of the organization’s health,
aligning HR strategies with overarching
goals.
However, he understands the critical
balance between data and empathy in HR
decision-making. He fosters a culture of
empathy, where employees can voice
concerns and feedback freely, emphasizing
understanding and compassion.
Performance evaluations incorporate
qualitative aspects, ensuring fairness.
Kheir’s advice to aspiring HR
professionals underscores the need for
multidimensional skills, empathy,
continuous learning, collaborative
leadership, and critical thinking. Balancing
data and compassion, he demonstrates that
HR isn’t just about managing resources but
about nurturing an environment where
individuals can flourish, a valuable lesson
for the next generation of HR leaders.
I have always
championed
the importance
of being a
learning
enthusiast.

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become obsolete and new ones emerge
at a rapid pace, HR plays a pivotal role
in identifying and nurturing talent.
A well-rounded HR education equips
professionals with the ability to
recognize potential, provide training
and development opportunities, and
ensure a dynamic workforce capable of
adapting to change. This, in turn,
contributes to organizational success
and long-term sustainability.
Navigating Technological
Advancements
Technology is reshaping the world of
work at an unprecedented rate. HR
professionals need to be well-versed in
the latest technological advancements
to recruit, manage, and retain
employees effectively.
In an era defined by rapid
advancements in technology and
shifting workplace dynamics, the
role of Human Resources (HR) has
never been more critical. HR
professionals are tasked with not only
managing the workforce of today but
also preparing for the workforce of
tomorrow.
This growing imperative highlights the
need for comprehensive HR education
that equips professionals with the skills
and knowledge required to navigate the
dynamic landscape of work.
Fostering Talent Development
One of the primary objectives of HR
education is to empower HR
professionals with the tools to foster
talent development within
organizations. In a world where skills
The
Importanceof
HR Education
in Shaping the
Future Workforce

27. www.theknowledgereview.com October 2023 | 25
A Comparative Analysis
A Growing Imperative

28. HR education provides the foundation
for understanding the impact of
artificial intelligence, data analytics,
and automation on the workforce. By
learning how to leverage these
technologies, HR practitioners can
streamline their processes, make more
informed decisions, and adapt to the
changing landscape.
Enhancing Employee Engagement
and Well-being
The well-being and engagement of
employees are vital for any
organization's success. HR education
emphasizes the importance of creating
a workplace culture that fosters well-
being, inclusivity, and satisfaction
among employees.
When HR professionals are equipped
with the skills to enhance employee
engagement, they not only contribute
to higher levels of productivity but also
reduce turnover rates. A satisfied and
engaged workforce will stay with an
organization, leading to cost savings
and improved performance.
Adapting to Remote Work Trends
The COVID-19 pandemic accelerated
the adoption of remote work, and this
is likely to continue. HR education is
essential in understanding the
intricacies of managing remote teams
effectively. It covers topics such as
virtual team building, remote work
policies, and the use of technology to
facilitate collaboration. By preparing
HR professionals to navigate the
challenges of remote work,
organizations can maintain
productivity and ensure the well-being
of their employees.
Legal and Ethical Compliance
In today's world, organizations are held
to higher ethical and legal standards
than ever before. HR education
includes a strong focus on compliance
with labor laws, regulations, and
ethical considerations. This knowledge
is essential to protect both the
organization and its employees. HR
professionals must be well-versed in
handling issues such as discrimination,
harassment, and workplace safety,
ensuring that the workplace is a safe as
well as inclusive environment for all.
Diversity and Inclusion
Diversity and inclusion are
fundamental to the success of
organizations in the modern era. HR
education plays a crucial role in
promoting diversity and inclusion by
teaching professionals how to create
and maintain an inclusive workplace.
Embracing diversity not only enhances
the organization's reputation but also
leads to a more innovative and creative
workforce.
Strategic Decision-Making
HR is no longer a purely administrative
function; it has evolved into a strategic
partner within organizations. HR
education equips professionals with the
skills needed to make data-driven
decisions and align HR strategies with
overall business objectives. This
strategic approach ensures that HR
contributes to the organization's
success by attracting and retaining the
right talent, which is essential in a
competitive global market.
Building Strong Employer-Employee
Relationships
The relationship between employers
and employees is a cornerstone of any
successful organization. HR education
emphasizes the importance of building
strong, trust-based relationships
between the two. When HR
professionals are equipped with the
knowledge to facilitate effective
communication and resolve conflicts,
they create a positive environment
where employees feel supported and
valued.
Adaptability and Resilience
In a rapidly changing world,
adaptability and resilience are key
attributes for HR professionals.
Education in HR equips individuals
with the ability to embrace change,
learn from setbacks, and continue
evolving in their roles. This
adaptability is essential for staying
relevant and effective in the ever-
shifting landscape of HR.
In conclusion, the importance of HR
education in shaping the future
workforce cannot be overstated. It
equips HR professionals with the
knowledge and skills they need to
foster talent development, navigate
technological advancements, enhance
employee engagement and well-being,
and adapt to changing work trends.
Furthermore, HR education instills a
strong foundation in legal and ethical
compliance, diversity and inclusion,
strategic decision-making, leadership
skills, and the ability to build strong
employer-employee relationships. By
investing in HR education,
organizations set themselves up for
success in a dynamic and competitive
business environment, ensuring that
their workforce is not just prepared for
the future but actively shaping it.
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