.

1. Minutes
© Interrobang Media Ltd 2014 Page 1 of 3
The Fraud & Cybercrime Forum 19th May 2014 09:30-14:30 DWF LLP, Birmingham
Attendees: Alan Brown, Arun Chauhan, Darren Hodder (DH), David Clarke, Eileen Graham, Elisabetta Angioni, Kate Archer, Laurie Beagle, Mark Jones, Mike Hurst, Pat Turner, Rachael Shoer (RS), Richard Stones (RSt), Stephen Colbert, Toyosi Ajimoko
(Please note: The following is intended as a brief summary of any key points and actions raised and is supplementary to the presentation slides which are available separately. Please raise any errors or amendments via email: forums@thefraudtube.com)
1. News & Updates
 Slides are circulated to attendees and forum members to view / reference
 Queries were raised with regards to the Little Book of Big Scams – are any physical / printed copied available? Also what is the point of contact for members obtain permission to re-brand and distribute? Action 1: DH to raise with Op. Sterling and provide feedback.
 The group discussed a new trend for combined phishing and social engineering
o Directors of companies are being targeted with phishing emails
o Frontline staff are being socially engineered to obtain banking / security credentials
o Local telephone switched is hacked to resulting in calls being diverted
o Bank staff call and conduct security checks but, unknown to them, the has been diverted to the fraudulent party
o Victim unaware until they see something wrong with accounts, but as far as the bank is concerned all was OK as the security checks were passed (on the diverted calls)
o TUFF have taskforce on this in collaboration with FFA UK and are due to meet in June
o Action 2: Members to further update the forum in the July meeting
 Offers on social media, linking to fraudulent websites to collect data
o Some brands are being targeted / abused in a data collection scam whereby a “prise” is being offered for ‘linking’ a page or brand via social media
o Fraudulent parties are running the scam, linking to a fake website which will receive the “like” data and may request additional data in order to enter the competition
o This is causing some reputational damage to the victim brands

2. Minutes
© Interrobang Media Ltd 2014 Page 2 of 3
2. Cyber Case Studies
 Slides are circulated to attendees and forum members to view / reference
 Cyber insurance was briefly discussed. AiG have an app which will be shared with the forum members, the app demonstrates a number of scenarios and the type of coverage that is available for cyber insurance. The group have expressed an interest in learning more on the subject of cyber insurance at a future meeting. Action 3: RS to supply links to the app to DH, DH to circulate to the members. Action 4: DH to speak with RS about possibly covering this topic at a future meeting
3. Law Enforcement & Fraud
 Slides are circulated to attendees and forum members to view / reference
 There are some clear opportunities for the forum to become involved with the National Business Crime Forum with a view being involved in the sharing and dissemination of intelligence relating to fraud and cybercrime. Action 5: DH to speak with RSt on how to progress
 The NBCF has connections with The Serious Games Institute (http://www.seriousgamesinstitute.co.uk/)
o They facilitate “live situations exercises” allowing organisations to test their policies and capability in making real time decisions. An excellent way of testing how prepared a business is for a major fraud incident or cyber attack
o We could look at getting some kind of gameplay into a future event or invite a representative to speak. Action 6: DH to investigate
4. Evolving our Forum
 Slides are circulated to attendees and forum members to view / reference
 The forum is to consider how it could strength ties with the Fraud Advisory Panel. DWF also host a regional members meeting for the panel in Birmingham, there could be an opportunity to co-ordinate future events such that they coincide. Action 7: DH & AC to discuss with the team at the Fraud Advisory Panel.

3. Minutes
© Interrobang Media Ltd 2014 Page 3 of 3
 Other candidate items for future meetings (Action 8: DH to create a new log of wish-list items, draft the next agenda with the steering committee)
o Cyber insurance
o Cloud storage, concerns for cloud services
o Workshop on obtaining board level buy in
o A-Z of Fraud
o Do’s and don’ts when a fraud is discovered
o Scenario based exercises (possibly linked with the previous suggestion for involving the Serious Games Institute)
o Fraud indicators
o Best practise guidance – members to share (broadly) what their processes and procedures are
 The forum Steering Committee is currently made up of representatives from the forum sponsors and supporters. If any member of the forum would like to join the steering committee then please contact me via mail: forums@thefraudtube.com. Forum members would need to attend occasional conference calls and/or provide input via email to help shape future agendas and to suggest guest speakers.
5. Wrap Up & Close
 The next forum meeting will take place in London on 15th July 2014. To allow for travel it will start half an hour later (10am for coffee, 10:30 first session, wrap up at 15:00)
 Venue is to be confirmed but will be in North London, not too far from King’s Cross / St. Pancras, Euston stations