This document is a curriculum vitae for Tersia Block that summarizes her professional experience and qualifications. She has over 30 years of experience in banking and financial technology, including roles managing business systems, electronic banking channels and products at Nedbank. Her skills include business analysis, project management, team leadership, and integrating business and technology.

1. TERSIA
BLOCKCURRICULUM VITAE
Address: PO Box 816, Fontainebleau, 2032,
South Africa
Phone: +27 11 295 6065
Mobile: +27 82 901 5657
Email: tersiab@nedbank.co.za
KEY SKILLS AND PERSONAL STRENGTHS:
INTERESTS AND ACTIVITIES:
June1997–April2000
JAN04–PRESENT
BusinessSystemsEnablementHead:SeniorManager
Nedbank
Jan1993–May1997
BusinessAnalyst/ProjectManager/AccountManager
SAPostOffice–TechnologyDivision
Dec1990–Jan93
LabourRelationsOfficer
SAPostOffice–LabourRelations
Feb1987–Nov1990
RetailAdministrator
Truworths
Sept1886–Feb1987
Manageress
NationalGoldCoinExchange
Jan1984–Sept1986
RepresentativeEthicalProducts
vBayerMiles
Aug1982–June1983AssistanttoPersonnelManager
OKBazaars
ProductProjectManagerandBusinessIntegrator
Nedcor-HomeloansProduct
APRIL20–JAN04
System/ChannelManager
Nedcor-ElectronicBanking
EFFECTIVE DELIVERY
SUCCESSFUL COLLABORATIVE
I AM
I HAVE
Wide general management experience within the Banking
and FinTech industry that includes leadership and team
management, as well as the development of specialists,
analysts and system managers. I am passionate about ena-
bling business strategy through technology and my experi-
ence in working in Product, Channel, System and Functional
Matrix Management, means that I am very capable of being
the business integrator between business and IT and work-
ing in complex environments to ensure there are effective
systems in place. Excellence, service and quality delivery are
important personal drivers which I personally display and
encourage in others. I have broad experience in programme
and project management that is supported strongly by my
team building skills that have been developed through my
understanding and analysis of people and team dynamics.
I believe that you can only be as successful as your people
want you to be, and work collaboratively with my employees,
peers, vendors and clients to achieve great results.RUNNING WALKING CYCLING PERSONAL TRAINING
DYNAMICSTRONG
CAPABLEPASSIONATE
Strong negotiation, presentation and communication skills
Business Integrator - between Business User groups and Information Technology
Strategic thinking
Extensive financial, electronic banking, services industry and systems knowledge
User Acceptance Testing Strategies, Plans, Use Cases etc
Product, Channel, Systems and Functional Matrix Management
Comprehensive understanding of business, technology & application design
Team building and team management skills
General management skills including;
• Management and development of specialists, analysts and system managers
• Release management
• Project management
• Management of risk environment
• Stakeholder management
Sound business and process analysis skills
Strong facilitation and leadership skills
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PERSONAL DETAILS:
ID: 601002 0065 085
Languages: English
Read, write, and speak fluently
Afrikaans
Read, write and speak
Nationality: South African
EDUCATION:
BA Degree Industrial Psychology
University of Port Elizabeth: 1978 - 1980
BA Honours’ Degree Industrial Psychology
University of Port Elizabeth: 1981
MBA Degree (Cum Laude)
Pretoria University: 1994 - 1996

2. TERSIA
BLOCKCURRICULUM VITAE
Address: PO Box 816, Fontainebleau, 2032,
South Africa
Phone: +27 11 295 6065
Mobile: +27 82 901 5657
Email: tersiab@nedbank.co.za
WORK EXPERIENCE:
Jan 2004 – Present:
Business Systems Enablement Head - Nedbank
Role Summary:
In this role I am responsible for a portfolio of systems which enables and delivers functionality
and capability. I act as the integrator between IT and business and oversee system innovations,
enhancement and maintenance within the bank. Release Management and Project Management is
a key part of my role and the innovation projects and products I am responsible for implementing,
support the Bank’s client centric and growth strategies and the enhancements and maintenance
ensure that all customer value requirements are met and the assets are maintained and kept relevant.
My Main Responsibilities in This Role Include:
• Overseeing systems in relation to:
On- boarding
Finance
Fica/Risk
Financial
Forex
Imaging
Remote fulfilment
• Matrix management across all areas within the bank
• Release management
• Project management
• Cost management
• Ensure all customer value requirements are met
My Main Responsibilities in This Role Include:
• Project management
• Structure, Design and implement System/Channel strategies
• Meeting customer value requirements
• Ensuring these projects were viable in relation to branch budget
April 2000 – Jan 2004:
System/Channel Manager - Nedcor – Electronic Banking
Role Summary:
I was responsible for project managing System/Channel strategies within this role. I was required
to structure, design and implement these strategies.
My Main Responsibilities in This Role Include:
• Project management
• Business Integration
• Overseeing, approving and prioritising IT and process integration
• Attending and chairing meetings
• Team member and consultant management
• Liaising with other Project Managers and Process and System Integrators
June 1997 – April 2000:
Product Project Manager and Business Integrator Nedcor
Homeloans Product
Role Summary:
Being Project Manager and Business Integrator at Nedcor meant that I was responsible for man-
aging integration between IT and process within the business.
ADDITIONAL QUALIFICATIONS/TRAINING:
• Executive Development Programme (EDP)
University of Witwatersrand
Business School 2014
• Senior Management Development Programme
(SLDP) University of Witwatersrand
Business School 2004
• Self Managed Teams (SMT)
• Leadership Assessment
• Development in Labour Relations Diploma
Unisa 1991
• Emotional Intelligence (EQIP)
• Mentoring-Coaching Skills
• Rational Clear Case
• Rational Clear Quest
• Configuration Management
As part of CMMI process methodology
• MS Project Management
• MS Frontpage
• HTML Diploma (Damelin)
• Summit D Methodology (Business Analysis)
ACHIEVEMENTS:
• Received various merit bursaries during my
undergraduate course.
• Received the Old Mutual Gold Medal for the best
MBA student for 1997. Award received on the
24th July 1998.
• Several Nedcor and Nedbank achievement awards.