The document outlines the responsibilities of a quality assurance manager which include: 1) Ensuring contractor and subcontractor compliance with technical specifications through audits and surveillance; 2) Establishing communication with company management to ensure understanding of quality requirements; 3) Performing risk assessments and assigning risk ratings to quality systems and processes.
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Oversee Quality Assurance and Process Compliance
1. Review Project Work Statement (PWS), Statement of Work (SOW), Contracts, Codes, Standard Operating
Procedures (SOP’s), Military Regulations and any other technical data packages and directives to identify
the specification requirements which the contractor's processes must meet and ensure contractor and sub-
contractor compliance through internal audits/surveillance.
Establish and maintain communications with company management, including applicable functional
managers such as Trades, Logistics and QA personnel to ensure understanding exists for acceptable quality
evidence for performance of key process proofing/measurement and analysis through administration of
performance requirements validation in line with customer specifications while maintaining strict
compliance with QAQC procedures and higher level quality contract requirements.
Performs risk assessments and analyses, relying on relevant internal and Government data, and assigns risk
ratings to quality systems and key processes.
Assume accountability in overseeing the implementation of the Quality Electrical Support Team Program
by assuming control of overall electrical maintenance, repair, and construction support such as conducting
inspection and testing of electrical distribution systems, Grounding & Bonding, and troubleshooting.
Develop and implement a surveillance plan which begins with clear objectives supported by a master
schedule that includes identification of contractor and sub-contractor needs.
Performs as a functional specialist/subject matter expert and is responsible for identifying, understanding,
proofing, measuring, and analyzing company production process capability and for promoting continuous
improvement.
Provide hands-on support to managers, supervisors, and leads on internal and customer corrective action
reporting and assist in planning/presenting quality training; overseeing training facilities, equipment,
materials, and schedules.
Collect, analyze and interpret data at selected performance measurement points to aid in determining the
capability, including strengths and weaknesses, of any given process or sub-process.
Display competency in identifying life, health, and safety (LHS) issues as well as circuit fault repair on
electrical systems with corrective actions.
Perform audits on Combating Human Trafficking in Persons (CTIPs) and ensure fair and ethical treatment
of contractor and sub-contractor employees.
Verify additional direction from the Government is adhered to via LOTD (Letter of Technical Direction).
Collaborate with Safety team and Fire Department, as well as external teams including DCMA and Task
Force Power on inspections and documenting safe work practices.
Provides technical support to all other QAQC team members, assisting in the analysis of contract related
issues to determine the best course of action to support the contractor and customers.