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WEBINAR
How to Build an Award-Winning
ABM Program
Live Broadcast: July 26th, 2018
SPEAKERS
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc.
MALACHI THREADGILL
@malachiii
BRYAN BROWN
@getvision
@malachiii #ABM
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc.
Challenges
● Scale: Our customers are Global
● Competition: We compete with Large Enterprise
● Reputation: ~50% Brand Recognition
● Go-To-Market: Predominantly Channel Focused
@malachiii #ABM
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc.
Solution: DEMAND GENERATION
Sales
● Lead Development Team
● Inside Sales
● Targeted Outbound Sales
Marketing
● Expanded Inbound
● Rapidly Expanded Events
● “Marketing Automation”
@malachiii #ABM
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. @malachiii #ABM
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. @malachiii #ABM
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. @malachiii #ABM
Let’s Try Again with ABM
A prioritized approach to accounts that are a good fit
We needed:
● The Right Companies
● Segmentation: Scoring, Rating, Enrichment
● Operationalization: Augmented Outreach
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc.
Strategies and Goals
● Clearly Defined Total Addressable Market
● Accurate Intent Data
● Drive Brand Recognition
● Have Meaningful Conversations
● Realize Revenue
@malachiii #ABM
$$$
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc.
Masergy ABM
@malachiii #ABM
Strategy
Predictive
+
Intent
Tactics
Awareness
+
Outreach
Predictive + Intent + Awareness + Outreach
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. @malachiii #ABM
ABM Strategy
Predictive
● Lead / Account Scoring
● Account Prioritization
● Data Enrichment
Intent
● Identify Companies Looking For Our Solutions
● Collect Target Account Research Data
● Measure Velocity
● Identify Key Stakeholders
Predictive + Intent + Awareness + Outreach
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc.
Intent Driven Prioritization
@malachiii #ABM
Intent
Indicators
Predictive
Scoring
TAM
Accounts
• TAM Account Queue
• Collect Intent
• Tier Based Routing
• BDR Support
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc.
ABM Tactics
(Awareness + Outreach)
@malachiii #ABM
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc.
Let’s Talk Retargeting
@malachiii #ABM
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. @malachiii #ABM
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. @malachiii #ABM
~50%
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. @malachiii #ABM
We Picked
Terminus
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. @malachiii #ABM
Lifecycle Ad Targeting
● Early Stage: Brand Awareness
● Mid Stage: Add Value / Downselection
● Late Stage: Affirmation / Funnel Velocity
● Customer: Onboard / Cross-sell
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc.
Opportunity Progression Ads
@malachiii #ABM
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc.
Early Stage
@malachiii #ABM
Early Stage networking ads linking to blogs.
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc.
Early Stage
@malachiii #ABM
Early Stage network ads linking to infographics.
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc.
Mid Stage
@malachiii #ABM
Mid Stage network ads linking to white papers.
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc.
Mid Stage
@malachiii #ABM
Mid Stage network ads linking to videos.
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc.
Late Stage
@malachiii #ABM
Late Stage ad linking to video testimonials.
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc.
Late Stage
@malachiii #ABM
Late Stage network ads linking to E-Guides.
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc.
Other Strategies
@malachiii #ABM
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. @malachiii #ABM
A/B Testing
HIGH PERFORMERS LOW PERFORMERS
.37% CTR
.27% CTR
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. @malachiii #ABM
Outside the box
Named Account & Events PartnerRecruitment
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc.
Results
@malachiii #ABM
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc.
RESULTS
@malachiii #ABM
250%+ Account Penetration
~7X Opportunity Creation
50% Higher Opportunity MRR
10% Sales Cycle Reduction
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc.
Lessons Learned
● ABM Champion Required
● Executive buy-in is paramount
● Ongoing Iterations / ABM is never
done
● A/B Test Everything
● Find Vendors you LOVE
● “Show me, don’t tell me” for
sales adoption
Goal:
The Right Message, Right
Person, Right Stage in the
Buying Process
@malachiii #ABM
How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc.
Questions?
@malachiii #ABM
[Webinar Slides] How to Build an Award-Winning ABM Program

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[Webinar Slides] How to Build an Award-Winning ABM Program

  • 1. WEBINAR How to Build an Award-Winning ABM Program Live Broadcast: July 26th, 2018
  • 2. SPEAKERS How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. MALACHI THREADGILL @malachiii BRYAN BROWN @getvision @malachiii #ABM
  • 3. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. Challenges ● Scale: Our customers are Global ● Competition: We compete with Large Enterprise ● Reputation: ~50% Brand Recognition ● Go-To-Market: Predominantly Channel Focused @malachiii #ABM
  • 4. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. Solution: DEMAND GENERATION Sales ● Lead Development Team ● Inside Sales ● Targeted Outbound Sales Marketing ● Expanded Inbound ● Rapidly Expanded Events ● “Marketing Automation” @malachiii #ABM
  • 5. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. @malachiii #ABM
  • 6. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. @malachiii #ABM
  • 7. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. @malachiii #ABM Let’s Try Again with ABM A prioritized approach to accounts that are a good fit We needed: ● The Right Companies ● Segmentation: Scoring, Rating, Enrichment ● Operationalization: Augmented Outreach
  • 8. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. Strategies and Goals ● Clearly Defined Total Addressable Market ● Accurate Intent Data ● Drive Brand Recognition ● Have Meaningful Conversations ● Realize Revenue @malachiii #ABM $$$
  • 9. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. Masergy ABM @malachiii #ABM Strategy Predictive + Intent Tactics Awareness + Outreach Predictive + Intent + Awareness + Outreach
  • 10. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. @malachiii #ABM ABM Strategy Predictive ● Lead / Account Scoring ● Account Prioritization ● Data Enrichment Intent ● Identify Companies Looking For Our Solutions ● Collect Target Account Research Data ● Measure Velocity ● Identify Key Stakeholders Predictive + Intent + Awareness + Outreach
  • 11. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. Intent Driven Prioritization @malachiii #ABM Intent Indicators Predictive Scoring TAM Accounts • TAM Account Queue • Collect Intent • Tier Based Routing • BDR Support
  • 12. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. ABM Tactics (Awareness + Outreach) @malachiii #ABM
  • 13. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. Let’s Talk Retargeting @malachiii #ABM
  • 14. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. @malachiii #ABM
  • 15. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. @malachiii #ABM ~50%
  • 16. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. @malachiii #ABM We Picked Terminus
  • 17. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. @malachiii #ABM Lifecycle Ad Targeting ● Early Stage: Brand Awareness ● Mid Stage: Add Value / Downselection ● Late Stage: Affirmation / Funnel Velocity ● Customer: Onboard / Cross-sell
  • 18. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. Opportunity Progression Ads @malachiii #ABM
  • 19. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. Early Stage @malachiii #ABM Early Stage networking ads linking to blogs.
  • 20. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. Early Stage @malachiii #ABM Early Stage network ads linking to infographics.
  • 21. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. Mid Stage @malachiii #ABM Mid Stage network ads linking to white papers.
  • 22. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. Mid Stage @malachiii #ABM Mid Stage network ads linking to videos.
  • 23. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. Late Stage @malachiii #ABM Late Stage ad linking to video testimonials.
  • 24. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. Late Stage @malachiii #ABM Late Stage network ads linking to E-Guides.
  • 25. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. Other Strategies @malachiii #ABM
  • 26. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. @malachiii #ABM A/B Testing HIGH PERFORMERS LOW PERFORMERS .37% CTR .27% CTR
  • 27. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. @malachiii #ABM Outside the box Named Account & Events PartnerRecruitment
  • 28. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. Results @malachiii #ABM
  • 29. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. RESULTS @malachiii #ABM 250%+ Account Penetration ~7X Opportunity Creation 50% Higher Opportunity MRR 10% Sales Cycle Reduction
  • 30. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. Lessons Learned ● ABM Champion Required ● Executive buy-in is paramount ● Ongoing Iterations / ABM is never done ● A/B Test Everything ● Find Vendors you LOVE ● “Show me, don’t tell me” for sales adoption Goal: The Right Message, Right Person, Right Stage in the Buying Process @malachiii #ABM
  • 31. How to Build an Award-Winning ABM Program | ©2018 Terminus Software, Inc. Questions? @malachiii #ABM